Nucar Toyota of North Kingstown

I was offered a truck at $4K off the original sales price of a truck I bought. I later found the window sticker, attesting to a $1,900 misrepresentation. I respectfully approached the sales manager Matt, who of a truck I bought. I later found the window sticker, attesting to a $1,900 misrepresentation. I respectfully approached the sales manager Matt, who shined me on with a series of increasingly illogical responses ("Well, you like the truck, don't you?"). I then talked to my salesman, Anthony Mancuso, who before he knew my complaint, confirmed what Matt had told me about price. He said he would help me, but failed to return any of the several calls he said he would ("Your issue went upstairs. I'll get back to you Monday...Matt returns from vacation on Saturday, we'll have a conference call"). The Ed Tarbox "call me anytime" number has been "not receiving new messages" for 3 weeks now, suggesting that it is a scam. I believe I am correct; Tarbox Toyota may believe it is correct. But I cannot get a response to my complaint and I have been treated with discourtesy and disrespect, not what I expected from an Ed Tarbox company. More

This was my second new Toyota Rav 4 so I knew what to expect. The employees were very friendly and very helpful but the vehicle sells itself and the dealership is a very convenient place to have mainten expect. The employees were very friendly and very helpful but the vehicle sells itself and the dealership is a very convenient place to have maintenance done. More

Anthony helped us find the our first toyota in 2009. With our growing family he helped us find our second toyota in 2011. Anthony makes sure his customer is buying the right vehicle for that individual With our growing family he helped us find our second toyota in 2011. Anthony makes sure his customer is buying the right vehicle for that individual(s). Anthony has professional customer service skills with a friendly neighbor like personality. My husband and I look forward to doing business with him in the future; however I think we will be content with our new sienna for some time. More

My husband and I went into the dealership with the intent of just looking and walked out an owner of a Corolla. We had previously owned a 2002 Prius which was purchased at this dealership also. We have had of just looking and walked out an owner of a Corolla. We had previously owned a 2002 Prius which was purchased at this dealership also. We have had very good experiences on the two times we purchased our vehicles here and would recommend it to friends and family More

When I entered the showroom, I had no intention of purchasing a new car. My car was being serviced and I was curious to see if a new car might be an option for me. Anthony was eager to help me make purchasing a new car. My car was being serviced and I was curious to see if a new car might be an option for me. Anthony was eager to help me make a decision and while I realize he was eagar to make a sale, I did not feel like I was being presured into buying a new car. I asked if there was a way for me to buy a new Camry and still maintain the amount I was currently paying on my monthly payment for the old car, which still had one year of payments due on it. We were able to make the numbers work. Anthony was helpful and honest with me as to what my options would be. I also appreciate that he was respectful of my hesitation to make such a quick decision and eager to see that I was pleased with the decision I made. More

The overall experience was great, the salemen (Jay) worked to make us happy. My only criticism would be on the overall process of getting to an agreed sales price. This must be an industry standard worked to make us happy. My only criticism would be on the overall process of getting to an agreed sales price. This must be an industry standard for each sale force where the sales person has to get "approval" from the manager on each an every iteration of the sale price negotiation. The salesperson should have the authority to make the deal right then an there in front of the client. Instead they are marginalized by a manager in what appears to be a scripted conversation on what the sale price has to be for a sale to made. After thirty years of buying cars this game has not changed. More

I was recommended to Tarbox Toyota by a friend who had in the past been a toyota salesman. He sent me to Bill who helped me pick out the type of prius I was looking for. Along with Alven from finacing they the past been a toyota salesman. He sent me to Bill who helped me pick out the type of prius I was looking for. Along with Alven from finacing they helped me then get it for the price I was looking for. Great experience and would go there again in the uture if ever needing a vehicle. More

I have had multiple purchases from tarbox Toyota and this was the most pleasant / professional experience out of them all. Jay and the associate that closed the paperwork (sorry I forgot his name) were very was the most pleasant / professional experience out of them all. Jay and the associate that closed the paperwork (sorry I forgot his name) were very helpful. Even though I wasn't envolved except for the closure part, Jay's politeness towards my family who went and picked out the care was very much appreciated. These are the things that put Tarbox above other dealerships (Their People). Please make sure that Jay and the other genltleman are given the Kudos they so much deserve, thanks again for taking care of my family and myself. More

We went to Tarbox Toyota with the intention of test driving a pre-owned Camry. We did indeed test drive a Camry but also a Carolla. I fell in love with the Carolla. When it came down to the pricing n driving a pre-owned Camry. We did indeed test drive a Camry but also a Carolla. I fell in love with the Carolla. When it came down to the pricing negotiations we decided on purchasing a new 2011 Toyota Carolla. The team of Matt and Dave was quite enjoyable. I felt very comfortable around them. Dave was very knowledgeable and quite helpful. You could ask them anything and they were more than happy to answer all out questions. We had bought a pre-owned Camry a few years ago, and with the experience we had this past week with the purchase of the Carolla, we will definitely be back in the future. More

Stan Schwartz & Joe Brodeur handle our transaction with class. The process at Tarbox is first rate! An enjoyable experience I will do every 3 years! Great job!!!!! with class. The process at Tarbox is first rate! An enjoyable experience I will do every 3 years! Great job!!!!! More