Nucar Toyota of North Kingstown
North Kingstown, RI
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Toyota Highlander XSE lease - 3 years / 30,000 miles / $0 down I must say, I was skeptical of Tarbox in the beginning. I received a GREAT lease quote on a Highlander XSE and after a few hours decided to down I must say, I was skeptical of Tarbox in the beginning. I received a GREAT lease quote on a Highlander XSE and after a few hours decided to put a deposit on the Highlander XSE Dark Gray / Red Leather sight unseen. It was near the end of business Saturday before Easter. I arranged that I would come in Monday and take delivery, Monday morning I received a call informing me that the car was being sold at the same time I made the deposit and that they would do their best to locate a vehicle. This was the first thing that made me weary. Several days came and went without an update, this is when I reached out to Mike Singleton the sales manager via email. We spoke on the phone and Mike asked if I would be interested in taking the black / red leather they had coming in. I agreed to take the black if he reduced the price which he did $20 p/month. Expected delivery was between April 13th and 19th, unfortunately the car still hadn't arrived by the 19th and at that point I was even more skeptical. Sure enough the car came in on the 20th and I took delivery on the 21st. This is when I verified Tarbox was a good dealership, when I came in to pickup the car, prior to allowing them to run my credit I verified the price was exactly what was quoted which it was, including the $20/mth reduction to the payment for taking the black one. I marked customer service 4 stars because I did feel they could have kept in the loop a little bit better, but, each inquiry I made was answered in a timely manner. Those that have read this far: let me tell you that I starting reaching out to other dealerships when the car hadn't been delivered by the 19th and nobody came close to Tarbox's quote. Those dealerships being Ira, Herb Chambers & Balise. Ira had the second best offer still $40/mth higher than Tarbox and Balise was close to Ira. Herb Chamber's was nowhere close. If you're quote shopping make sure to include Tarbox & Ira. Thanks for reading Chris Gesterling More
I just bought a 2021 Toyota RAV4. My salesman, Tim McDonald was awesome in getting my payment where I wanted it. He was friendly and very knowledgeable McDonald was awesome in getting my payment where I wanted it. He was friendly and very knowledgeable More
Excellent service done on a timely manner. I have been going here for years. They are GREAT and very Trustworthy. A pleasure experience every time going here for years. They are GREAT and very Trustworthy. A pleasure experience every time More
Great Dealership. From the moment we arrived,we were met with courteous staff. Haas, the sales person was very knowledgeable and professional, answering our questions and listening to our concerns. with courteous staff. Haas, the sales person was very knowledgeable and professional, answering our questions and listening to our concerns. More
I've been going to Tarbox Toyota for a few years, their service department is the best. The service advisors and technicians always perform at a stellar level! service department is the best. The service advisors and technicians always perform at a stellar level! More
Easy making an appointment, no hassles. Comfortable waiting area even with Covid-19 (although I miss the coffee station and the manicurist). Nice, clean area, friendly staff. This dealership is very waiting area even with Covid-19 (although I miss the coffee station and the manicurist). Nice, clean area, friendly staff. This dealership is very efficient, point on. More
Rick is a good salesman. He did an awesome job on helping me buying my first Toyota. He walked me through the process answered all my questions . Thank you Rick me buying my first Toyota. He walked me through the process answered all my questions . Thank you Rick More
This dealership is extremely customer focused. The service I have received over the past 12+ years has been outstanding. The staff is helpful, courteous and very accommodating. I have always been co service I have received over the past 12+ years has been outstanding. The staff is helpful, courteous and very accommodating. I have always been completely satisfied and would highly recommend Tarbox to anyone. More
I’ve been driving Toyota for many years and hope to for many more. Anthony in sales was very helpful and got me to a comfortable deal. Eric in Service is ALWAYS very helpful and pleasant as well. many more. Anthony in sales was very helpful and got me to a comfortable deal. Eric in Service is ALWAYS very helpful and pleasant as well. More
I bought a new Camry XLE today and the experience was delightful. Zachary Walsh met me at the door and the purchasing process was seamless from then on. Thankfully, Tarbox Toyota had exactly what I was l delightful. Zachary Walsh met me at the door and the purchasing process was seamless from then on. Thankfully, Tarbox Toyota had exactly what I was looking for. I have been a Tarbox customer for years and will continue to be one. I have never had a disappointing experience at Tarbox. More