Nucar Toyota of North Attleboro

I purchased a 2022 corolla in November of 2021. The buying experience is the only reason this isn't rated lower. Our salesperson, Tom Clement was very personable, informative and made the buying The buying experience is the only reason this isn't rated lower. Our salesperson, Tom Clement was very personable, informative and made the buying experience easy, overall. I recommend Tom. My main issues are with the unprofessional, careless, rude attitude of the service department. Following a snowstorm, My car began having vibrations when I accelerated. I called Boch and drove it there within 30 minutes, as instructed. When there, I was told to try going through a car wash to fix it. Noone looked at the tires, underneath, asked my name, or checked my VIN. Had any of this been done, they would have realized that my car was due for routine service..which included tire rotation..which means it would be on a lift and anything underneath would be visible. Instead, I was quoted over $100 to put it on a lift & look underneath. If anyone even checked my info, they would see that it was due for routine service anyway. I called the service department the following day, spoke to the same person who I had dealt with when I had gone there. He was rude and although he admitted that he should have looked at the car info and it would have made sense to do the maintenance and check underneath, he became arrogant and when I said this was poor customer service, he let me know how "good" his customer service skills are and basically asked what I expected him to do. He said this an arrogant and extremely unprofessional tone. I let him know that my brand new car, (that I purchased from the dealership that employs him), would not be going there for service. My car has needed routine maintenance twice since then and I work with a dealership with higher standards; one that understands how to treat their customers. Additionally, my car had scratches all over the right side of the main console, which I noticed right away, but didn't follow up on. That's my mistake. I rarely have passengers and I noticed it right away. I remembered that the protective cover on that side wasn't on there when I drove off, the only explanation for this is that it happened at Boch. The only person who had been in that seat was the employee who came in to go over the electronic features with me. He was wearing a jacket with metal buttons which could very well have caused the damage. I didn't expect them to do anything, since I only finally called recently because my new dealership quoted me $1000 to repair it. I am mad at myself for waiting to call and contacted Boch to let them know about it and t make sure it doesn't happen to anyone else. It is a good thing I told their receptionist that, although they had my info, I wasn't expecting a call back..because I never got one. Great customer service. More

I had excellent service at Boch Toyota South! M.K. was very kind and helpful! I love my new Toyota Corolla Cross! Thanks, ~Tara M.K. was very kind and helpful! I love my new Toyota Corolla Cross! Thanks, ~Tara More

Excellent service no hassle very friendly very helpful helpful staff helping me order exactly what I needed helpful staff helping me order exactly what I needed More

Horrible time with our lease buyout. We have been waiting for the car to be registered and it is the run around & blame game. Boch's team could care less now that the deal is done. We have been waiting for the car to be registered and it is the run around & blame game. Boch's team could care less now that the deal is done. 1st payment is due in 2 days and we still don't have the car. Thankfully we had an extra or we would have had to rent a car for an entire MONTH. Highly recommend you don't shop there or with Toyota at all. More

Bad customer service and bad service after shopping . sellers are not attentive , I didn’t like it . sellers are not attentive , I didn’t like it . More

Corpus and team at boch Toyota south are very helpful and welcoming, best of the best. and welcoming, best of the best. More

Amazing experience over at Boch Toyota. Purchasing my new vehicle was done so smoothly and quickly. MK our salesperson was absolutely amazing from beginning till even after having my car at Purchasing my new vehicle was done so smoothly and quickly. MK our salesperson was absolutely amazing from beginning till even after having my car at home. He went above and beyond and made my experience great. I will definitely buy another car from MK in the future. More

Ask for Claude! Claude worked hard to get me a fair lease deal for a new Camry. Over the last number of years, I have leased Camry's and Claude is always the man I Claude worked hard to get me a fair lease deal for a new Camry. Over the last number of years, I have leased Camry's and Claude is always the man I go to see. He listens to my concerns, he is efficient and always a pleasure to work with. Thank you Claude! More

I’d like to recommend Tom Clement at Boch Toyota South. Tom is very professional, knowledgeable, and patient. Tom knows his products and has helped me with several purchases over the years, and this time w Tom is very professional, knowledgeable, and patient. Tom knows his products and has helped me with several purchases over the years, and this time was no exception. Excellent service and speedy process. Thanks to Francis in finance as well for making my experience easy and hassle free! Thank you Tom! I love my car! More

Very professional group of workers-new vehicle delivered as promised and almost exactly on date estimated. Prepared first follow-up visit before leaving and encouraged to contact when and if any questions a as promised and almost exactly on date estimated. Prepared first follow-up visit before leaving and encouraged to contact when and if any questions arise. More