Nucar Nissan of Norwood- Service Center

Was very disappointing Last year I rolled into that service center and got probably the best service anywhere in a long time. This year and I said to the service adviser was Last year I rolled into that service center and got probably the best service anywhere in a long time. This year and I said to the service adviser was horrible. For diagnostic and coolant 3 to 3.5 hour wait was unacceptable. I’m sorry I hate giving bad reviews. More

Professional, positive, excellent, Always a great experience and very respectful polite and knowledgeable professionals all around. Timely service as well. A ten out of ten! Happy to re Always a great experience and very respectful polite and knowledgeable professionals all around. Timely service as well. A ten out of ten! Happy to return. More

Jesus Alvarez He gave excellent service in a very professional manner.. I would highly recommend him because he was attentive and explain in advance the things tha He gave excellent service in a very professional manner.. I would highly recommend him because he was attentive and explain in advance the things that needed to be done on my Nissan Juke. He also informed me what my car will need in the future. More

Transmission problem Needed to change the transmission of the car, was still under warranty. Service took four days to do the work and I was given a rental car. Better Needed to change the transmission of the car, was still under warranty. Service took four days to do the work and I was given a rental car. Better than expected, I was told it would take about a week. More

Scheduled maintenance Excellent, friendly and professional service. I was greeted promptly by Jesus Alvarez. He immediately proceeded to introduce himself and answer all Excellent, friendly and professional service. I was greeted promptly by Jesus Alvarez. He immediately proceeded to introduce himself and answer all my questions. After my car was taken in for service, Mr. Alvarez approached me with an update on what my car currently required (not only an oil change as I thought) and offered his professional input. He also kept me updated on length of service time. I am appreciative of the excellent service of Boch Nissan and its knowledgeable staff members. More

Quarterly service Jesus was.very friendly and kept me advised as to what was going on and what needed to be done. It was busy when I got there but the time it took to Jesus was.very friendly and kept me advised as to what was going on and what needed to be done. It was busy when I got there but the time it took to finish my car was very reasonable More

Jesus Alvarez: A service all-star My service analyst greeted me and immediately put me at ease. I was told that I would be guided thru the process. The estimated 90 minute service took My service analyst greeted me and immediately put me at ease. I was told that I would be guided thru the process. The estimated 90 minute service took just 40 minutes. I will ask for his guidance next time I need assistance with our Nissan Leaf! More

WORST SERVICE EVER Had horrible experience the car was running fine when I brought it for service went to pick it up and it would not start I told advisor It either need Had horrible experience the car was running fine when I brought it for service went to pick it up and it would not start I told advisor It either need a new battery or there is an electrical issue and the service adviser calls me at work saying I need 7500 to fix the car saying it might be the batter or alternator so they can just do both ? The service advisor told me to fix it but when I went to pick it up I spoke to George rizkalla and he told me the car was a total loss and they could offer me a deal if I was to buy a new car from them? I had the car jumped and got a new battery that is what the problem was ! I just don’t know how going in for service can turn into such a crap show this has been the worst experience ever !!! Ohh and on top of everything they tried charging me 250 dollars to tell me ya we don’t know might be the battery ! I complained and they charged me 125 it should have been free after All the hassle More

Misled I was told my service was for only front roters and brakes and would total about $650. I arrived to a $1,100+ bill. This is a lease with two months le I was told my service was for only front roters and brakes and would total about $650. I arrived to a $1,100+ bill. This is a lease with two months left and only 27,000 miles. I'm very disappointed over all in quality and being misled into a huge bill to have to car for 60 more days. More