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Nucar Nissan of Norwood- Service Center
Norwood, MA
1,081 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,081 Reviews of Nucar Nissan of Norwood- Service Center
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August 23, 2019
Unhappy with the Dealership The Customer Service Rep did his absolute best to help me but there’s only so much he can do....nobody seems to know much about any questions I ask . The Customer Service Rep did his absolute best to help me but there’s only so much he can do....nobody seems to know much about any questions I ask ....this is the 3rd time I’m leaving there very unhappy...before Clay Nissan in Newton closed the were the Best at solving whatever issues I had....seriously thinking of switching from Nissan when my current lease is up More
by AHOLNESS2
Verified CustomerEmployees Worked With
Jesus
August 22, 2019
Nothing but positive experiences. I’ve always made it a point to bring my business to small local places, but my usual mechanic was booked solid for the next 2 weeks and I needed My ca I’ve always made it a point to bring my business to small local places, but my usual mechanic was booked solid for the next 2 weeks and I needed My car to get fixed ASAP. Marvin was incredibly knowledgeable, kind and went out his way to work within my budget. Upon picking up my car I had lovely conversation with Jesus who was also incredibly knowledgeable and kind. I realy Appreciate how the service department treats its customers like long time friends. Excellent service!!! More
by Sully24601
Employees Worked With
Marvin & Jesus
August 20, 2019
3 years ago it was better service. My last visit was far from the usual. I had a warranty I feel they took advantage of. I brought the car in because of a noise. Pick up car now it's l My last visit was far from the usual. I had a warranty I feel they took advantage of. I brought the car in because of a noise. Pick up car now it's louder. On the same day I took it from boch I took it to another mechanic ... more money. Over 3k now another thousand.🤬😫 More
by JRS.ONE
Employees Worked With
Marvin Besley
August 19, 2019
Scheduled fix when part was not available??? They scheduled me a service without having my part in stock. this is the second email they sent me to rate them. It was a recall, so nothing dire i gu They scheduled me a service without having my part in stock. this is the second email they sent me to rate them. It was a recall, so nothing dire i guess but Why would you schedule my family - including my two small kids - to wait in your waiting room for 3+: hrs while you go and drive to another town an hour awa to get the part? Check that you have it in stock, then schedule my fix. or, get it before my appointment, which you scheduled yourself. You show no respect for a person’s time. More
by leafdriver
Employees Worked With
n/a
August 19, 2019
So much better I was very impressed how quick the service was on a Saturday afternoon. First let me thank the 800 service line, I was running late and was going to c I was very impressed how quick the service was on a Saturday afternoon. First let me thank the 800 service line, I was running late and was going to cancel but the representative was accommodating and made a time slot to fit my tardiness. Once I got to Boch, Dave was great and very nice. He was informative and the service was surprisingly honest and quick. My checkout process was friendly and detailed as well. I left appreciating the customer service, this was such a different experience from last time. Thank you Boch More
by Nh
Employees Worked With
Dave
August 16, 2019
Great customer service Upon arrival I was greeted my Jesus A. All my concerns were addressed and I was updated about my car. Service was quick . I felt that my time was appr Upon arrival I was greeted my Jesus A. All my concerns were addressed and I was updated about my car. Service was quick . I felt that my time was appreciated. More
by MISSKNP38
Employees Worked With
Jesus A., Bobby Blicker
August 15, 2019
Great attention to detail. Service techs do a great job. I am kept informed on progress. All work has been done fully and correctly. I will always go back. Service techs do a great job. I am kept informed on progress. All work has been done fully and correctly. I will always go back. More
by HGARROB
Employees Worked With
Shawn Henry
August 14, 2019
Great service Best ever service with Jesus. I’ve been coming here for 3 years and almost moved somewhere else but Jesus is amazing and I won’t move anymore. Best ever service with Jesus. I’ve been coming here for 3 years and almost moved somewhere else but Jesus is amazing and I won’t move anymore. More
by REGJUCO3
Employees Worked With
Jesus
August 14, 2019
didn’t have the part when they scheduled my service It was a scheduled recall service so they set it up for us, but they didn’t have the part. Wait was over 3 hrs. long for them to drive and get part. N It was a scheduled recall service so they set it up for us, but they didn’t have the part. Wait was over 3 hrs. long for them to drive and get part. No loaner car. More
by leafdriver
Employees Worked With
don’t know
August 12, 2019
Great experience I had a great experience at this service center. My service advisor was super knowledgeable and kept in touch with me every step of the way. I had a great experience at this service center. My service advisor was super knowledgeable and kept in touch with me every step of the way. More
by KMM
Employees Worked With
Jesus Alvarez
