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Nucar Nissan of Norwood- Service Center

Norwood, MA

4.6
1,081 Reviews

1,081 Reviews of Nucar Nissan of Norwood- Service Center

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January 02, 2020

Service I love that Rich Riveira is back he’s truly an asset. He goes above and beyond to ensure everyone he encounters is good. Great guy More

by JHALIE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lucario, George Rizkalla
January 01, 2020

Great service I used to go to Medford then I switched and the service was great! Marvin took care of everything and made sure my issue was resolved. More

by JMULLOKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
Jan 17, 2020 -

Nucar Nissan of Norwood responded

Thank you, JMULLOKA for your 5-star rating! We're happy to hear about your experience with us in our service department and we will certainly let Marvin know as well. We hope to see you again for your next service!

January 01, 2020

Transmission Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreci More

by doreenmurray62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2020 -

Nucar Nissan of Norwood responded

Thank you, doreenmurray62 for your 5-star review! We're so happy to hear about your experience with us in our service department and we will certainly let Rich know as well. We hope to see you again for your next service!

December 30, 2019

Repairs took longer than expected due to the nature of the repair. While I understand this 6 hours was still a inconvenience to wait as long as I had to to get the seat driver seat re More

by TammyMertens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Furtado
Dec 30, 2019 -

Nucar Nissan of Norwood responded

Hi TammyMertens, Thank you for your great rating and your feedback. If there is anything that we can do, please do not hesitate to reach out to us. Thanks, Boch Nissan

December 30, 2019

Customer Service Best customer service! Someone you can easily relate to and is extremely respectful and courteous. Definitely going to work with J. ALVAREZ again. Go More

by XAVIERGONZALEZ29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
Jan 08, 2020 -

Nucar Nissan of Norwood responded

Thank you, XAVIERGONZALEZ29 for your 5-star review! We're so happy to hear about your experience with us and we hope to see you again soon!

December 30, 2019

Helping me over the holidays. The part to repair my car wasn’t coming in until after Christmas the service team was able to get me a loaner so I wouldn’t be without a vehicle for t More

by RICHIE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sheldon
Jan 08, 2020 -

Nucar Nissan of Norwood responded

Thank you, RICHIE77 for your 5-star review! We're happy to hear that we could help out while you waited for a part to fix your vehicle. We hope to see you again!

December 30, 2019

Informative and helpful Good service. The service advisor was very informative on what maintenance was required at the time. I don't know much about cars so having that info More

by EMITCHELL02124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Blicker
December 29, 2019

Oil Change Very happy with the service I received from the service advisor who I have dealt with on many occasions and is always helpful and friendly More

by MICHAELJONAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Andrade
Dec 30, 2019 -

Nucar Nissan of Norwood responded

Thank you, MICHAELJONAS1 for your 5-star review and positive feedback! We're happy to hear about your experience with us in our service department and we appreciate your loyalty. We look forward to seeing you again for your next service!

December 27, 2019

Nissan doesn't accept responsibility for mistake One of the service techs made a mistake during on a prior visit that resulted in damage to my vehicle. I'd like to revisit. More

by Jim Racine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt; service ambassador
Dec 30, 2019 -

Nucar Nissan of Norwood responded

Hi Jim, Thank you for your feedback. Please reach out to me with your contact information. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

December 24, 2019

Service Axis has excellent communication and follow up skills. I’m not happy with my Pathfinder. You can see all the brakes etc. I have replaced on this car More

by PETERYOUNG360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aziz
Dec 27, 2019 -

Nucar Nissan of Norwood responded

Thank you, PETERYOUNG360 for your great feedback! We're happy to hear your experience with Aziz and we hope to see you again!

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