Nucar Nissan of Norwood- Service Center

They identified the problem with my car and found out it was covered by my warranty and fixed it promptly. They also have a shuttle service which is a great service! Very prompt. was covered by my warranty and fixed it promptly. They also have a shuttle service which is a great service! Very prompt. More

Nice place with knowledgeable stuff , warm atmosphere, my requests were done in time, waiting area was clean and complementary coffee and snack was providing. Will return for any other services requests were done in time, waiting area was clean and complementary coffee and snack was providing. Will return for any other services More

great experiance I would recommend this dealership to everyone. Service was great Jose I believe was his name was awesome he kept me informed the whole time on what w I would recommend this dealership to everyone. Service was great Jose I believe was his name was awesome he kept me informed the whole time on what was going and gave time updates. More

Excellent communication and diligent regarding repairing multiple problems. Car drives very smooth after all that front end damage and front bumper came out great. thanks. multiple problems. Car drives very smooth after all that front end damage and front bumper came out great. thanks. More

Warrantee service on transmission and brakes Were careful to communicate while I was out of the country. I appreciate it. Car is running like new now. word word word word word Were careful to communicate while I was out of the country. I appreciate it. Car is running like new now. word word word word word More

This place sucks! They are liars! Before I bought the This place sucks! They are liars! Before I bought the car, the salesman promised to give me a $500 discount. But after I paid the deposit, the sales This place sucks! They are liars! Before I bought the car, the salesman promised to give me a $500 discount. But after I paid the deposit, the sales manager said they would charge me full price. I told him the discount and he said that they had entered full price in their system so it couldn’t be changed or their system would collapse. Also, when I signed the contact, they said they would deliver the car to me. But after I paid full price, they insisted that I must go there to pick up the car. Although they delivered it finally, the salesman lost all my paperwork. Then, only after one week I got the car, I found it was shaking when I braked. I went back to them and they said I needed to replace the brake pads, rotors and sway bar bushing, and the price was about $700. I was angry because I bought a CPO car and expected the car was in good condition. Then the manager said he would offer me a “generous” discount, which was “15% off”. This is so ridiculous cause I heard another person got the same discount. The most ironic part is that when I told them that according to the limited warranty, they should pay for the repair within 60 days I got the car, they said my car was technically safe and I didn’t have to replace anything. I am sick of their lies and tricks. More

My service was good . The part takes longer no one can by to say how much long it will be. The customer service should be better. I make appointment every time it takes longer if you make appointment.i th by to say how much long it will be. The customer service should be better. I make appointment every time it takes longer if you make appointment.i think it should be a little faster. More

I was given an appointment and then no one was working even an hour later. I understand you are a busy place, but people usually miss work/ get out of regular obligations to come gets car fixed. Please re even an hour later. I understand you are a busy place, but people usually miss work/ get out of regular obligations to come gets car fixed. Please respect other people’s time. On a positive note, Marvin is great to work with- he is very patient and informative. More