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Nucar Nissan of Norwood- Service Center
Norwood, MA
1,081 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,081 Reviews of Nucar Nissan of Norwood- Service Center
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January 22, 2020
I appreciate showing me results of initial inspection and upfront estimated cost. Although i think that $135.00 charge for just to diagnose check engine light reason is expensive. upfront estimated cost. Although i think that $135.00 charge for just to diagnose check engine light reason is expensive. More
by JFLOQI
Verified CustomerEmployees Worked With
Steve Sheldon
January 22, 2020
It is your run-of-the-mill dealership. However, my service advisor Jesus, was awesome. He was attentive, straightforward, explain the issue in detail, and accommodating.This is my third time working w service advisor Jesus, was awesome. He was attentive, straightforward, explain the issue in detail, and accommodating.This is my third time working with this advisor and his service has been consistent. More
by KRISJOHNSON88
Employees Worked With
Jesus Alvarez
January 21, 2020
Major Repairs to get a Sticker I brought the car in to get a sticker for the coming year. After looking over the vehicle , a number of items were listed that requires immediate or I brought the car in to get a sticker for the coming year. After looking over the vehicle , a number of items were listed that requires immediate or near future attention. Parts were ordered delivered within two days and the work was completed without a hitch with no delays. The vehicle now sounds much better that when I first brought it in. It should be noted that the vehicle now has over 117,000 miles on it and several of the items requiring attention had not been addressed since I bought the vehicle. More
by HUETTIG4
Employees Worked With
Matt Andrade
January 21, 2020
The service advisor was excellent. Very helpful. However they need to train the call center staff better. Don’t contact a customer with a problem with no solutions. they need to train the call center staff better. Don’t contact a customer with a problem with no solutions. More
by N/a
Employees Worked With
Melvin
January 21, 2020
quick, efficient and easy service jesus was great and let me know I could get in touch before coming in and make the process even quicker. kindness matters me know I could get in touch before coming in and make the process even quicker. kindness matters More
by mmelpignano
Employees Worked With
jesus
January 20, 2020
Quick and efficient trip to get a new inspection sticker. Everyone was super friendly and helpful, thanks to all the guys in the service department! Everyone was super friendly and helpful, thanks to all the guys in the service department! More
by mckaylamcraig
Employees Worked With
Joshua, Marvin, Robbie
January 20, 2020
Excellent waiting area. I was surprised with the nice waiting lobby area. Free wifi, fresh coffee and home made cookies to help pass the time. Staff was very pleasant. I was surprised with the nice waiting lobby area. Free wifi, fresh coffee and home made cookies to help pass the time. Staff was very pleasant. More
by KRAW5
Employees Worked With
not sure of names. I did not get a receipt, as this service was for a recall.
January 18, 2020
Devona was great! We weren’t happy about the bate a switch tactic marketing used to get us in. Quoted us a price via email then told us that price wasn’t for us. switch tactic marketing used to get us in. Quoted us a price via email then told us that price wasn’t for us. More
by Donna
Employees Worked With
Devona Medeiros
January 15, 2020
Staff was very friendly and helpful. Repair was done very quickly, too. I came in for a recall to the back up camera system. Thank you very much quickly, too. I came in for a recall to the back up camera system. Thank you very much More
by Srclare
Employees Worked With
I don't remember
January 15, 2020
The service manager Rich could not have been any more helpful than he was! My issues were dealt with properly and professionally. I had been working with Nissan Corp for a long time to see if there was a helpful than he was! My issues were dealt with properly and professionally. I had been working with Nissan Corp for a long time to see if there was a recall for my rear control bars. Because it was in the paper that there should’ve been a recall for this bad issue. Well my car finally broke and sat in front of my house for a long time as I waited for a recall letter, which never came. So I had to get it fixed at Boch Nissan. They did a nice job & I paid close to three grand and life went on. Then someone was nice enough to call me to say that they had been a recall and Rich was very helpful in getting me in & dealing with my issue and now all the paperwork has been filed with Nissan & I’m going to be reimbursed! Thanks Rich! More
by MICHAEL.GARCIA4644
Employees Worked With
