Nucar Nissan of Norwood- Service Center

Poor Service I specifically brought my car in with a heating issue, the service technicians acted disinterested and I had to repeat myself several times; which was I specifically brought my car in with a heating issue, the service technicians acted disinterested and I had to repeat myself several times; which was not appreciated. Marvin took over my service on Wednesday, and wasn’t given the report from Tuesday evening from the person who wrote up the service ticket. I felt like I was being treated as a “dumb female “, but in fact I have a masters in science and I thoroughly understand gas laws. I believe I have a crack in one of the lines and coolant is leaking. The issue is still not resolved, my car is blowing cold air. I was not satisfied with the brush off Dan the service manager gave me either. My car should have been kept and further diagnostics should have been performed. More

Great service experience Gabriel is a very competent, non-pushy service advisor. Add to that a comfortable waiting area and free cookies! I know my Nissan will be in good hand Gabriel is a very competent, non-pushy service advisor. Add to that a comfortable waiting area and free cookies! I know my Nissan will be in good hands unlike the street side oil change places and the prices are competitive. Love it. More

Financial tried to add 4000 dollars to my final balance After they tried to add 4000 dollars to my final balance to my car with out my permission they still ended up slipping in a extra 500 dollars they fir After they tried to add 4000 dollars to my final balance to my car with out my permission they still ended up slipping in a extra 500 dollars they first came back and said we forgot to add 500 for dealer fees then when everything was all set and done they added the 500 plus another 500 to the agreed payments I’m planning on going on social media and expressing my experience my boy is graduating from marketing and he is going to help me tell others my experience unless you want to fix the problem then I will have no other choice I don’t blame this on my car salesmen it was finance my car salesman was a really nice guy if you want to discuss fixing this before my boy helps me I will wait 2 weeks More

Not happy with inspection services Didn't feel welcomed when I was trying to receive inspection sticker had to search for truck in the cold was told was in front. Didn't feel welcomed when I was trying to receive inspection sticker had to search for truck in the cold was told was in front. More

Gabe helped me. He was very Nice & Friendly I've purchased 3 cars from Nissan throughout the years. Every time I've gone there, everyone is so Friendly. I'm always treated like Family, which is I've purchased 3 cars from Nissan throughout the years. Every time I've gone there, everyone is so Friendly. I'm always treated like Family, which is what I always feel like when I go there. I've never had to wait too long. Gabe was always updating me as to what was going on. I plan on getting another car soon. More

long wait Service was 4 hrs for what I went in for. I don’t feel like that my concerns were solve for the same ongoing issues since last June. Service was 4 hrs for what I went in for. I don’t feel like that my concerns were solve for the same ongoing issues since last June. More

No complaints- satisfactory service Brought 2008 Nissan in on a Saturday at 11 am for state inspection sticker and oil change. The service advisor, Marvin, was polite and well informed a Brought 2008 Nissan in on a Saturday at 11 am for state inspection sticker and oil change. The service advisor, Marvin, was polite and well informed about answering any questions I had regarding the recommended services and costs. The additional services that were performed were mostly maintenance, not contingent on passing inspection and there was no pressure on having the maintenance work done that same day. It took about 6 hours all total. The pricing was fair, consistent with what we have paid in the past for similar work. So far the car is running fine. More

Large service bay/good availability. Great communication. Service Client Advisor Marvin Besley was friendly, professional, knowledgeable and kept me well informed throughout the repair. The work was completed Service Client Advisor Marvin Besley was friendly, professional, knowledgeable and kept me well informed throughout the repair. The work was completed quickly and so far, no issues. The local shuttle was convenient, the driver was friendly, too. Cost was higher than expected. I'll come back to Boch Nissan. More

Easy Service Pulled in, friendly service, quiet waiting room, car assessed, kept informed, short wait, service complete, paid and on my way until my next service i Pulled in, friendly service, quiet waiting room, car assessed, kept informed, short wait, service complete, paid and on my way until my next service is due. More

Excellent service Quick respond ,very polite personal. I am really sitisfy with all workers of Nissan Boch Service center I have came for help already 4 years for r Quick respond ,very polite personal. I am really sitisfy with all workers of Nissan Boch Service center I have came for help already 4 years for regular maintanance and with some emergencies happened with me car. More