Nucar Nissan of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I have gone to this location a number of times and received good service. Unfortunately my most recent experience was not positive. I took my car in for an oil change/routine service and the appointme received good service. Unfortunately my most recent experience was not positive. I took my car in for an oil change/routine service and the appointment went well. However, the next day my check engine light came on despite there being no issues noted in my multipoint inspection. So I took the car back to your dealership to have it checked again. I was told they would take it in to look at it right away and I informed them that I would wait at the dealer. An hour and a half later I asked for an update, only to learn that they had not even started looking at my car yet and would do it now. The issue took less than 10 minutes to actually resolve. So I ended up waiting for an hour and 45 minutes, which was 45 minutes longer than my original oil change appointment, for an issue that was resolved in minutes. If I had been informed at the start of my appointment that they were not going to be able to look at my car yet, I would have left and come back to give people however long they needed. I wasn’t told that though, instead I was told it would be brought in right away and the people at the service desk were aware that I was waiting on location. Jude was kind and professional on both occasions but the experience as a whole was incredibly frustrating. I do not intend to return. More
My Servce Advisor Miguel Montrond, received my car on time and gave all the details concerning to my car and bext steps to resolve my problem. time and gave all the details concerning to my car and bext steps to resolve my problem. More
Jude was very friendly and efficient. He explained planned service very clearly and thoroughly. I am handicapped and he helped me get around. He explained planned service very clearly and thoroughly. I am handicapped and he helped me get around. More
This dealership is very accommodating. My sales person has helped me multiple times with technology issues and the service department is great My sales person has helped me multiple times with technology issues and the service department is great More
Jude was prompt, professional, and knowledgeable about my specific model. He was able to inform me of recommendations about maintenance based on my mileage, without upselling me or pressuring me towards unne specific model. He was able to inform me of recommendations about maintenance based on my mileage, without upselling me or pressuring me towards unneeded services. I will definitely be coming back. More
Fady and his team were professionally great. I felt honored the way I was treated I felt honored the way I was treated More
Christian was very knowledgeable. Explained all questions clearly. There was no undue pressure or sales tactics. Very pleased with the dealership staff, Explained all questions clearly. There was no undue pressure or sales tactics. Very pleased with the dealership staff, More
Excellent service from Jude and the service technician. The requested work was completed on time. The requested work was completed on time. More
Sebastian was super helpful and so nice. He and the nissan dealership made the process feel very comfortable and everything worked out perfectly. I will be recommending this dealership and S He and the nissan dealership made the process feel very comfortable and everything worked out perfectly. I will be recommending this dealership and Sebastian to anyone looking for a car! More