Nucar Nissan of Norwood

Poor Service I specifically brought my car in with a heating issue, the service technicians acted disinterested and I had to repeat myself several times; which was I specifically brought my car in with a heating issue, the service technicians acted disinterested and I had to repeat myself several times; which was not appreciated. Marvin took over my service on Wednesday, and wasn’t given the report from Tuesday evening from the person who wrote up the service ticket. I felt like I was being treated as a “dumb female “, but in fact I have a masters in science and I thoroughly understand gas laws. I believe I have a crack in one of the lines and coolant is leaking. The issue is still not resolved, my car is blowing cold air. I was not satisfied with the brush off Dan the service manager gave me either. My car should have been kept and further diagnostics should have been performed. More

Could have done better My biggest issue on why score wasn't perfect was Lisa in finances not being straight forward with me from the beginning. My last transaction with Clay My biggest issue on why score wasn't perfect was Lisa in finances not being straight forward with me from the beginning. My last transaction with Clay went perfectly this was not my favorite dealership any longer will pay my next car some where else. More

Great service experience Gabriel is a very competent, non-pushy service advisor. Add to that a comfortable waiting area and free cookies! I know my Nissan will be in good hand Gabriel is a very competent, non-pushy service advisor. Add to that a comfortable waiting area and free cookies! I know my Nissan will be in good hands unlike the street side oil change places and the prices are competitive. Love it. More

Easy buying experience Great experience with the salesperson overall. The only disappointing part is that we live in RI but bought used in MA. I have to go to a station in Great experience with the salesperson overall. The only disappointing part is that we live in RI but bought used in MA. I have to go to a station in Cranston during the weekday between 10-2 for a VIN check, then they will submit the registration docs to RIDMV and then I’ll get my inspection sticker. Thought if we bought from a qualified dealer we wouldn’t need to go through any of this nonsense. Very inconvenient. More

Financial tried to add 4000 dollars to my final balance After they tried to add 4000 dollars to my final balance to my car with out my permission they still ended up slipping in a extra 500 dollars they fir After they tried to add 4000 dollars to my final balance to my car with out my permission they still ended up slipping in a extra 500 dollars they first came back and said we forgot to add 500 for dealer fees then when everything was all set and done they added the 500 plus another 500 to the agreed payments I’m planning on going on social media and expressing my experience my boy is graduating from marketing and he is going to help me tell others my experience unless you want to fix the problem then I will have no other choice I don’t blame this on my car salesmen it was finance my car salesman was a really nice guy if you want to discuss fixing this before my boy helps me I will wait 2 weeks More

Not happy with inspection services Didn't feel welcomed when I was trying to receive inspection sticker had to search for truck in the cold was told was in front. Didn't feel welcomed when I was trying to receive inspection sticker had to search for truck in the cold was told was in front. More

Gabe helped me. He was very Nice & Friendly I've purchased 3 cars from Nissan throughout the years. Every time I've gone there, everyone is so Friendly. I'm always treated like Family, which is I've purchased 3 cars from Nissan throughout the years. Every time I've gone there, everyone is so Friendly. I'm always treated like Family, which is what I always feel like when I go there. I've never had to wait too long. Gabe was always updating me as to what was going on. I plan on getting another car soon. More

Professional Always professional and they listen I have been going here for nine years. Now just down sized to a rogue Very happy with my choice Always professional and they listen I have been going here for nine years. Now just down sized to a rogue Very happy with my choice More

Knowledgeable JP Aliscar was knowledgeable of what he was doing. He helped me a lot in the purchase of the vehicle. I can recommend any friend to this dealership. JP Aliscar was knowledgeable of what he was doing. He helped me a lot in the purchase of the vehicle. I can recommend any friend to this dealership. More

long wait Service was 4 hrs for what I went in for. I don’t feel like that my concerns were solve for the same ongoing issues since last June. Service was 4 hrs for what I went in for. I don’t feel like that my concerns were solve for the same ongoing issues since last June. More