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Nucar Nissan of North Attleboro

North Attleboro, MA

4.7
1,027 Reviews
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685 S Washington St

North Attleboro, MA

02760

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Showing 1,027 reviews

October 02, 2022

My husband and I have been dealing with Blane Wiley for years and have bought several brand new cars from him. He is a great salesman - not pushy, goes out of his way to help you with any concerns you hav More

by scoll1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blane Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Nucar Nissan of North Attleboro responded

Thank you both so much for allowing Blane and the team at Boch Nissan South to once again assist you with your vehicle needs. Having clients like yourselves makes the job so worth it. As you continue to get to know your new vehicle we are always here, just reach out to Blane with any questions you may have as you know we want you to have the maximum benefit from your vehicle and it's many features. I'm sure many safe and enjoyable miles are in store for you guys ! Thanks again.

January 12, 2022

These people are incompetent and unethical. They messed up my registration and title and they sold me my vehicle with the wrong size tires and refused to fix it. They really are xxxxxxxx. Take your busines More

by adisney990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Pari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Hatoum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Betz, Rik Turner
Jan 13, 2022 -

Nucar Nissan of North Attleboro responded

Good morning, Considering you purchased your vehicle two years ago it's hard to help with covering the entire cost of tires for you. I understand you spoke with David, our service manager. He offered to help with pricing on tires, and an alignment at "our cost" to help with your inconvenience from such a long time ago. I also understand that you were not happy with anything he was trying to do to help. We are not perfect by any means and do make mistakes, but we work hard everyday with earning our customers business and making things right when they don't go as expected. If you would like to speak personally, I can be reached at 508-809-9608 this is my direct phone number. Stephen General Sales Manager

Jan 13, 2022 -

adisney990 responded

I bought my vehicle 16 months ago. I am sorry that I didn’t catch it sooner, but I’m not a qualified mechanic and I rely on trained service technicians to advise me on my vehicle. And Dave offered me nothing. In fact, he said there was nothing he could do. You sold me a “Certified pre-owned vehicle” that per Nissan standards must pass a rigorous 167 point inspection. Per point 151 or 152 (depending on the form you use) on that inspection: the tires must be the correct size per OEM standards. The tires on my vehicle are not the correct size. Please reference the pictures that I sent to Ms Seguin yesterday. You sold me a vehicle that your dealership didn’t even inspect, which is fraud. Your implication that I’m trying to pull one over on you and get new tires for nothing is noted. However I have documentation showing what time I took my car to my local Nissan dealership for routine service, the notes from the technician about the tire size error, and my phone records showing that less than 2 hours after driving in for service I called your service department to rectify the issue. If you’re truly trying to work hard for your customers, why is your Better Business Bureau rating an F?

October 05, 2021

I've been a customer of Nissan South for over 40 years, and today received the best customer service ever - from Anthony Torres. What a great experience! He went over and above to answer all my concerns More

by cvallett
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
September 24, 2021

Horrible customer service after they sell you a car they don't care. Placed a ticket-corporate complaint on them and still did not acknowledge nor care. I expected better after a car accident totalled my ca More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Pari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Betz, Lee Oresman, Danny Cuesta, Rik Turner
Sep 24, 2021 -

Carlos responded

All of You failed miserably as human beings.

September 11, 2021

I bought my Leaf at BOCH South. David Pari had me come down for an appointment and didn’t even troubleshoot. When I emailed and texted him a video of the issue, he never responded. I called Nissan Cor More

by marcelmeth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Pari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

marcelmeth responded

The software upgrade didn’t work. After I took it back to Dan O’Brien, they investigated and this is what they wrote to me; Good afternoon Marcel, this is Nelly getting back to you with an update. So I have done some digging and found that the concern you are experiencing with the static in the speakers, when phone is connected to USB, is a known concern that NISSAN is already aware of. I found numerous reports in our database and as of right now, this is under Engineering review, which means that they are not making any repair recommendation at this time. They are still trying to find a fix. As soon as I hear more about this, I will definitely let you know. Thanks for your patience. ———— Here is a link to a short YouTube video that shows the problem occurring, which Dave Pari had ignored. https://youtu.be/G1schSO3Q0g

June 29, 2021

Complete jerks. Arrogant and shady. Make sure you watch very carefully what you are saying no and yes too, and be careful when you sign your signature on their cute little iPad. Apparently your signature c More

by melmagill316
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rik Turner
May 29, 2021

I hope we have option of giving zero stars. The sales manager is very rude and he does need definitely mentorship on how to sell and treat customers. He called me in the morning and said that the Nissan More

by Nissan NA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Conway
May 21, 2021

I wanted to share my exceptional Experience on purchasing a new 2021 Rouge with sales rep Elliot at Boch Nissan South. I had an outstanding experience looking for new rouge. Elliot took time to answer More

by Rims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Miller
April 03, 2021

Ripped off at service department. Went in for a repair that was covered under warranty. The repair was covered but they refused to honor it. I was also given an un-asked-for "free' multi point inspectio More

by gnickerson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
December 16, 2020

Boch Nissan is great.Derek is a wonderful mechanic, he has been great with rouge we bought I love it.I just got an oil change,and are always polite and knowledgeable. More

by smcmaugh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
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