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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

January 30, 2014

From their add in Sunday's paper to the final signing of the bill of sale, the sales department especially Aaron Harvey were knowledgeable, pleasant, courtious, and very helpful. he answered all our ques More

by 1dlmsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Harvey
Feb 03, 2014 -

Nucar Nissan of Allentown responded

Thank you for sharing your recent experience with us! It's great to hear that Aaron and the rest of the Rothrock team were able to provide you with an excellent car buying experience. We appreciate your business and hope to see you again in the future. Enjoy your new car!

January 13, 2014

Barry was very helpful in getting me the type of car I wanted. I went to Rothrock looking for a car I thought was in my price range. While we could not settle on a price for the car I originally wanted, More

by csteltz44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Camfield
Jan 14, 2014 -

Nucar Nissan of Allentown responded

We are glad to hear that Barry was able to help you find the perfect car for you, even if it was not initially what you had in mind! We appreciate your business and look forward to serving you in the future. Enjoy your new car!

January 09, 2014

this service employee name dan fritzinger is an arrogant guy he don't care about your issues with your car ,he called me up and told me im not welcome at the dealer no more due to the fact that I a More

by leaniel3209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 13, 2014 -

Nucar Nissan of Allentown responded

Thank you for your feedback Mr. Rodriquez. I’ve had the pleasure of working with you on some of your issues over the past year and enjoyed us working together to resolve some of them. While I agree that some of the issues may not have been resolved to your satisfaction, overall we’ve been successful on numerous fronts. Your last issue of sliding into the curb and causing damage to your suspension was unfortunate and we responded rapidly and effectively to the issue in my opinion. We’ve afforded you every courtesy including utilization of loaner vehicles and making goodwill adjustments to repairs and assumed financial burden to the dealership to try to make your experience as positive as possible. Sadly though, it appears that we are unable to make your experience truly exceptional, which of course is our goal. You have already expressed your unhappiest and angst on having to come to the dealership for needed services or repairs so perhaps it would be best for us not to continue a relationship that is difficult for you. Now that is in no way severing a relationship that we are indebted to you financially. If you feel that we owe some compensation for past services rendered or in any other way are indebted to you, please contact me at (484)223-0571.

January 02, 2014

Overall good experience. Managers introduce themself to me and my family and showed interest in my needs. Brendan was very knowledgable about the car and work with my budget. More

by Kes5214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Jan 03, 2014 -

Nucar Nissan of Allentown responded

Thank you for sharing your recent experience with us! We are proud to hear that Brendan and the Rothrock team were able to give you a first class car buying experience. Thank you for your business and we look forward to serving you in the future!

December 27, 2013

Right from the very first phone call, Jill was so nice and very helpful. My husband and I were looking to trade our Jeep in for a vehicle with a lower payment and better gas mileage. Jill explained to m More

by aml141
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Bill Meyer, Michael Akutah, Jill Scollo
Dec 30, 2013 -

Nucar Nissan of Allentown responded

We are very proud to hear about your exceptional experience with the Rothrock Team, and that Jill and and Bill were able to help put you in a new car. Thank you for the recommendation, and we greatly appreciate your business. We look forward to serving you in the future. Enjoy your new Rogue!

December 27, 2013

Don was very helpful, and I now have the exact SUV I was looking for. Great job! I would definitely this dealership and Don to others. More

by bredshoes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Malloy
Dec 30, 2013 -

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us! We are glad to hear that Don was able to put you in the perfect SUV for you. We look forward to serving you in the future. Enjoy your new vehicle!

December 20, 2013

My salesman, Roberson, has been a great asset to selecting and purchasing a new vehicle. His friendliness and knowledge regarding the Nissan Rogue was exceptional. He let it be known that he is av More

by lapomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberson Saint-Fleurose
Dec 20, 2013 -

Nucar Nissan of Allentown responded

Thank you again for sharing your recent experience with Roberson! We are very happy you and your family were able to find the perfect vehicle for you while having all of your questions answered. We appreciate your recommendation and please let us know if there is anything we can assist you with in the future. Enjoy your new Rogue!

December 18, 2013

Just wanted to comment on the best experience my husband and I have ever had purchasing our 2014 Nissan Altima at Rothrock Motor Sales. We were so pleased working with Doc Hoffer and Brian Amill. They went More

by honeygirl1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Hoffer
Dec 18, 2013 -

Nucar Nissan of Allentown responded

We are very happy to hear that Doc and Brian were able to provide you and your husband with the best car buying experience you have ever had! We are glad you were able to find the perfect vehicle for both of you while having all of your questions answered. We appreciate your kind words and recommendation and look forward to assisting you in the future. Enjoy your new Altima!

December 18, 2013

Jose was very friendly and helpful. He was patient and did not pressure us. I will recommend Jose to any one looking for a car. More

by Spongebob2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose E. Baret
Dec 19, 2013 -

Nucar Nissan of Allentown responded

We are glad to hear Jose was able to provide you with an excellent experience during your recent visit with us! We appreciate your recommendation and please let us know if there is anything we can assist you with in the future.

December 16, 2013

My experience with the personnel at Rothrock's during a recent visit to lease a new car was very satisfying. All the personnel were attentive to my needs and concerned with making me feel comfortable. More

by karg72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Camfield
Dec 17, 2013 -

Nucar Nissan of Allentown responded

It makes us very proud to hear that from start to finish Barry and the entire Rothrock staff were able to provide you with a first class car buying experience! We are glad to hear your perfect vehicle was prepared and hand delivered to you by Barry in a professional and timely manner. We appreciate your kind words and recommendation and look forward to serving you in the future. Enjoy your new car!

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