
Nucar Nissan of Allentown
Allentown, PA
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Absolutely best dealership experience! Patrick, Makayla, Ian and Don were all involved with my purchase. Patrick was the best salesman that I have had, very real and i really respected that Patrick, Makayla, Ian and Don were all involved with my purchase. Patrick was the best salesman that I have had, very real and i really respected that. Ian was very quick and very willing to go to extra lengths for me. Rothrock's business motto is actually lived up to and I am very pleased with them as compared to several other places I have been to! More
Could have Been Better I took the car there due to another drive hitting my car. Their ins. payed for everything including rental. Rothrock Collision did a great job with th I took the car there due to another drive hitting my car. Their ins. payed for everything including rental. Rothrock Collision did a great job with that. I also asked about a quote for a dent on my car. I explained that I would pay for this out of pocket. They didn't give me the quote until the day the car was ready for pick up. This is very poor. Also the cost for this was way overpriced. All it needed was a paint job. The point is that they did a great job fixing my car. The customer service could have been better. More
Super service. This is a really outstanding group of people. Everyone take care of you like family. There is never a need to return because of a poor repair. Couldn This is a really outstanding group of people. Everyone take care of you like family. There is never a need to return because of a poor repair. Couldn't be happier. More
Excellent Simone was friendly, helpful and gave me accurate information. Coffee was enjoyable during my wait and free WiFi worked well. Thanks for washing my tr Simone was friendly, helpful and gave me accurate information. Coffee was enjoyable during my wait and free WiFi worked well. Thanks for washing my truck! More
Salesman was very good I was treated very good I only have one problem I left you a car with 3/4 of a tank of gas I got a car with an empty tank of gas when you spend that kind of money I think the I only have one problem I left you a car with 3/4 of a tank of gas I got a car with an empty tank of gas when you spend that kind of money I think the gas tank should be full More
Great selection of new and used vehicles When going to Rothrock, visit Tyler, sajlesman or Kevin Dotty at the used vehicles, or new vehicles. Jeep has great inscentives to check out. Check th When going to Rothrock, visit Tyler, sajlesman or Kevin Dotty at the used vehicles, or new vehicles. Jeep has great inscentives to check out. Check them out. They may beat out other prices. More
Oil change Great Customer Service. Very Professional and Pleasant Customer Service Representative. Service done in a very Timely manner. Very clean and comfortab Great Customer Service. Very Professional and Pleasant Customer Service Representative. Service done in a very Timely manner. Very clean and comfortable facility. Will visit again. More
Difficult to speak to a live person. Difficult to reach service department with the toll free #, left several voice messages, no return phone call, was suggested I book an appointment on Difficult to reach service department with the toll free #, left several voice messages, no return phone call, was suggested I book an appointment on line, only when I complained to operator about the service, she suggested I speak to the service manager. My EV vehicle needed inspection and yearly routine maintenance, I was concerned about the EV battery. I did not receive a report on the condition of my battery. I need to go back to get that done, shouldn’t that have been done @ time of service- since I was concerned about the life of battery? More
Way too long I was told 1 hour, I was there for 2 hours. It was ridiculous. I had an appointment at 12 and I left there at 2. I went to find out what was going on I was told 1 hour, I was there for 2 hours. It was ridiculous. I had an appointment at 12 and I left there at 2. I went to find out what was going on at 1:40 and told them do not wash my car, I don’t have time. They said ok I waited another 20 minutes and they did end up washing my car. I have no idea who I worked with but system wouldn’t let me send with selecting a name More
Inspection and oil change I came in at the end of the day and Nate was so good about getting me in which was very much appreciated. I know how it can be when it's time to go ho I came in at the end of the day and Nate was so good about getting me in which was very much appreciated. I know how it can be when it's time to go home but he made it happen. More