Back

Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

Directions

By Type

Showing 5,143 reviews

September 12, 2019

Absolutely best dealership experience! Patrick, Makayla, Ian and Don were all involved with my purchase. Patrick was the best salesman that I have had, very real and i really respected that More

by sgarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Boyle, Makayla Mason, Patrick Yoder
Sep 13, 2019 -

Nucar Nissan of Allentown responded

We're glad to hear our team was able to provide you with your best dealership experience yet. Eveeryone will be happy that you found their efforts to exceed your expectations with the quality of service that was offered. Please feel free to give us a call if you need any further assisance. Thank you!

September 12, 2019

Could have Been Better I took the car there due to another drive hitting my car. Their ins. payed for everything including rental. Rothrock Collision did a great job with th More

by Alberto Tineo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Aguilar, Billy Scorza, Craig Stecker, David Leverington, Donna Oswald, Nicole Mohr
Sep 12, 2019 -

Nucar Nissan of Allentown responded

Mr. Tineo Thank you for your feedback regarding your vehicle's repair at our Collision Center. I am glad that your repair was to your satisfaction. We welcome you back anytime at your convenience so we can review the details of the damage on your vehicle that you may want to repair in the future. You can call our Body Shop Manager Pete anytime at 4842230634 to set up an appointment. We really do appreciate your business. Thanks

September 11, 2019

Super service. This is a really outstanding group of people. Everyone take care of you like family. There is never a need to return because of a poor repair. Couldn More

by jerrryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Colestock, Greg David, Patrick Jeffers, Gary Christman, Mario Sessanta
Sep 13, 2019 -

Nucar Nissan of Allentown responded

Thanks for the review, Jerry! We take pride in our awesome staff here at Rothrock Motor Sales and we are so happy you left feeling satisfied with the service you received. Thanks for choosing us!

September 11, 2019

Excellent Simone was friendly, helpful and gave me accurate information. Coffee was enjoyable during my wait and free WiFi worked well. Thanks for washing my tr More

by jeffkuebler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Sep 13, 2019 -

Nucar Nissan of Allentown responded

Thank you for sharing, Jeff! It's great to hear that you were provided with an excellent experience by our service team! Please let us know how we can continue to help you in the future, and hopefully earn that 5th star!

September 11, 2019

Salesman was very good I was treated very good I only have one problem I left you a car with 3/4 of a tank of gas I got a car with an empty tank of gas when you spend that kind of money I think the More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Estadt
Sep 13, 2019 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share your experience, David. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

September 11, 2019

Great selection of new and used vehicles When going to Rothrock, visit Tyler, sajlesman or Kevin Dotty at the used vehicles, or new vehicles. Jeep has great inscentives to check out. Check th More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Tyler Jones, Brianna Smith
Sep 13, 2019 -

Nucar Nissan of Allentown responded

Thanks for the recommendation, Dale! Tyler and Kevin will definitely appreciate the shout out! We appreciate you taking the time to share your positive feedback and we look forward to working with you again soon!

September 10, 2019

Oil change Great Customer Service. Very Professional and Pleasant Customer Service Representative. Service done in a very Timely manner. Very clean and comfortab More

by scapeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Alex Hieter
Sep 10, 2019 -

Nucar Nissan of Allentown responded

Glad to hear it was such a quick and easy service appointment for you! We look forward to seeing you again. If there's anything further we can do, please be sure to let us know!

September 10, 2019

Difficult to speak to a live person. Difficult to reach service department with the toll free #, left several voice messages, no return phone call, was suggested I book an appointment on More

by nanamimi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Jeffers, Alex Hieter
Sep 12, 2019 -

Nucar Nissan of Allentown responded

We apologize that we did not inform you of the condition of your EV battery and it is something we should have done while you were here. Let us know when you want to stop by so we can quickly take care of that for you. You can contact our appointment scheduler directly at 4842230569. Thank you for your business.

September 10, 2019

Way too long I was told 1 hour, I was there for 2 hours. It was ridiculous. I had an appointment at 12 and I left there at 2. I went to find out what was going on More

by NDL1331
Recommend Dealer
No
Employees Worked With
Gary Christman
Sep 12, 2019 -

Nucar Nissan of Allentown responded

We apologize for the inconvenience we may have caused with your repair taking a longer than anticipated, that was our fault and we should have communicated a little better with you regarding the time frame. We would like to offer you a free wash, clean windows and vacuum the entire interior at your convenience. Just let us know when you would want to stop by so we are expecting you. Once again we apologize and thank you for your business.

September 10, 2019

Inspection and oil change I came in at the end of the day and Nate was so good about getting me in which was very much appreciated. I know how it can be when it's time to go ho More

by brigittb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli
Sep 11, 2019 -

Nucar Nissan of Allentown responded

We're so glad Nate was able to get you in that day, Brigitt. Thanks for leaving us a review, we appreciate the feedback. If there's anything else we can do, please let us know!

...
399
...