
Nucar Nissan of Allentown
Allentown, PA
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Best Customer Service Ever! I have never been to a dealership that has such awesome customer service. From the beginning until the end of the process everyone was so friendly. I I have never been to a dealership that has such awesome customer service. From the beginning until the end of the process everyone was so friendly. I was really comfortable and I felt like I was at home. I would recommend this dealership to anyone to come and buy a car. Nick is a very caring person and pays attention to details. He goes over and beyond to make sure you are satisfied. He is also makes sure that he can get the car that you are looking for in your price range. So if anyone is looking to buy a car make sure you ask for Nick. More
It was good Got fast service for what all I want done and they got on my truck right away and customer service was friendly ,parts department had everything in st Got fast service for what all I want done and they got on my truck right away and customer service was friendly ,parts department had everything in stock More
Excellent and timely service Very easy to schedule appointment. They provided information for future service. Very easy and timely. I appreciated that they rescheduled me so quick Very easy to schedule appointment. They provided information for future service. Very easy and timely. I appreciated that they rescheduled me so quickly when I couldn't make my initial appointment More
Terrific No Pressure Experience Leased a new Jeep through Jose who was a true professional and a pleasure to deal with. We test drove two vehicles and he ran numbers for us on both. Leased a new Jeep through Jose who was a true professional and a pleasure to deal with. We test drove two vehicles and he ran numbers for us on both. We decided to go with the Jeep in the end as we have always been satisfied with the brand. Smooth sailing throughout the entire process with no pressure from any of the employees. Would definitely lease or buy there again. More
Dean Rothrock and Nate Marinelli Excellent from the beginning of the purchase process right through to delivery!!! From answering my many questions to making suggestions... could not Excellent from the beginning of the purchase process right through to delivery!!! From answering my many questions to making suggestions... could not have had a better experience. Best delivery of a vehicle that I’ve ever had!! More
Great purchase experience. Great purchase experience with Frank Hudak, Kevin Doddy, and Tom Russo. Informed, polite, helpful, no pressure, felt I was in capable hands. Good fol Great purchase experience with Frank Hudak, Kevin Doddy, and Tom Russo. Informed, polite, helpful, no pressure, felt I was in capable hands. Good follow-up. Recommend this team anytime. Lynn B. More
Customer service While we do like the car, we were very disappointed in the shouting, fighting and cursing between the two employees that were taking care of us. They While we do like the car, we were very disappointed in the shouting, fighting and cursing between the two employees that were taking care of us. They wasted our time and made the sale very uncomfortable. We were very close to walking out due to the unprofessional behavior. I would caution others of the lack of professionalism here. More
Great experience ! Desde que llegué al dealer desde el principio todo fue un buen trato. Nuestro vendedor nos enseñó varias opciones de guagua y encontramos la perfecta Desde que llegué al dealer desde el principio todo fue un buen trato. Nuestro vendedor nos enseñó varias opciones de guagua y encontramos la perfecta en un buen precio. More
Best Ever! Thank you Freddy Robinson and Brianna Smith! Excellent experience buying a beautiful SUV from amazing people! After a terrible experience at another dealership, I am grateful I found RothRock! Excellent experience buying a beautiful SUV from amazing people! After a terrible experience at another dealership, I am grateful I found RothRock! From the minute I called I knew I found the "right place." Brianna was so nice from the very start, helpful and said she wanted to gain us as customers. What a GREAT start! She was polite and friendly helping me, I could feel that they were ready and willing to do anything to provide great customer service. After she helped me find the car I was interested in, Freddy then took it from there. He was such a nice, straight forward and helpful guy. He listened and answered all my questions. He even went out of his way to allow me to see the car and know as much as I could about it before driving an hour there. He was was willing to go the extra mile to make the experience as easy as possible. We arrived and everyone was great! The process was the easiest buying process I've ever had. The car was absolutely amazing! Beautiful condition, and just as they described. I would ABSOLUTELY recommend you to anyone. We are happy customers, and hope to be back in the future. All the best! More
Disgusted and very disappointed I took my SUV and I told them the problem with my SUV they checked it and they said they didn't find anything wrong with it iand it was nothing I'm ve I took my SUV and I told them the problem with my SUV they checked it and they said they didn't find anything wrong with it iand it was nothing I'm very disappointed now I can't go on the highway because my car can't go any faster then 40 miles when I accelerate and they also asked did I want my SUV cleaned it was a complimentary and that wasn't done. More