Back

Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

Directions

By Type

Showing 5,143 reviews

September 21, 2019

Best Customer Service Ever! I have never been to a dealership that has such awesome customer service. From the beginning until the end of the process everyone was so friendly. I More

by idragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Thanks for the positive review! We're so glad we were able to give you the best customer service, and we look forward to working with you again.

September 21, 2019

It was good Got fast service for what all I want done and they got on my truck right away and customer service was friendly ,parts department had everything in st More

by JADONTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Thanks so much for the positive review! We're glad you had a great overall experience with us!

September 21, 2019

Excellent and timely service Very easy to schedule appointment. They provided information for future service. Very easy and timely. I appreciated that they rescheduled me so quick More

by kdunlap1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hieter, Chelsea Norton
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Thanks for the great review! We're so glad you had a positive service appointment experience!

September 21, 2019

Terrific No Pressure Experience Leased a new Jeep through Jose who was a true professional and a pleasure to deal with. We test drove two vehicles and he ran numbers for us on both. More

by CramerCat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art, Matt, Miara, Jose Baret
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Thanks for taking the time to give us a review after your recent Jeep purchase! We're so happy that you were able to get exactly what you were looking for!

September 21, 2019

Dean Rothrock and Nate Marinelli Excellent from the beginning of the purchase process right through to delivery!!! From answering my many questions to making suggestions... could not More

by Karen H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole who also works in the delivery... also excellent!!!, Nate Marinelli
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Thank you for your positive feedback, Karen! We are proud to have given you the best delivery experience for your new vehicle!

September 20, 2019

Great purchase experience. Great purchase experience with Frank Hudak, Kevin Doddy, and Tom Russo. Informed, polite, helpful, no pressure, felt I was in capable hands. Good fol More

by Lynn B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Frank Hudak, Tom Russo, Brianna Smith
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Lynn, thank you for your kind words. We are happy to hear that Frank, Kevin, and Tom were so helpful! If you have any questions or need anything else, be sure to give Rothrock a call!

September 20, 2019

Customer service While we do like the car, we were very disappointed in the shouting, fighting and cursing between the two employees that were taking care of us. They More

by E1700
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jose Baret, Mohammad Zahid
September 19, 2019

Great experience ! Desde que llegué al dealer desde el principio todo fue un buen trato. Nuestro vendedor nos enseñó varias opciones de guagua y encontramos la perfecta More

by Yei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Sep 23, 2019 -

Nucar Nissan of Allentown responded

¡Gracias por sus amables palabras! Es genial saber que su experiencia fue positiva. ¡Vuelve a Rothrock pronto!

September 19, 2019

Best Ever! Thank you Freddy Robinson and Brianna Smith! Excellent experience buying a beautiful SUV from amazing people! After a terrible experience at another dealership, I am grateful I found RothRock! More

by JLa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frederick Robinson, Brianna Smith
Sep 23, 2019 -

Nucar Nissan of Allentown responded

Wow! It sounds like you had a positive and memorable experience at Rothrock! We love hearing about the great interactions you had with both Brianna and Freddy as well as your thoughts on the buying process. We try our best to make the customer experience stress free and easy, placing all of the power in your hands. Thank you for the great rating, review, and recommendation. We hope to see you back at Rothrock in the future.

September 19, 2019

Disgusted and very disappointed I took my SUV and I told them the problem with my SUV they checked it and they said they didn't find anything wrong with it iand it was nothing I'm ve More

by Miliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know her name I forgot dark skin lady I'm sorry
Sep 20, 2019 -

Nucar Nissan of Allentown responded

We apologize that your vehicle was not washed but if you stop by anytime we will do a wash, vacuum and clean your windows at no charge. As for your vehicle not being able to go over 40mph, please contact our Service Manager Patrick at 484-223-0571 and we will take a look at it again at your earliest convenience. We thank you for your business.

...
397
...