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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

January 26, 2020

Great service dept. From arriving to the service advisor to the mechanics, everything one does great. I like an early appt., I get in and things are done right and timel More

by joegrazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Wildman /advisor, Ansar Rahim
Jan 28, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for the wonderful rating, Joe! It's an honor to be your dealership of choice when you need quality service for your vehicle. We look forward to seeing you again when it comes time for your scheduled service!

January 26, 2020

Great service team Service was great and done expeditiously. I was able to get everything taken care of without making an appointment. Very convenient to just drive up a More

by KJRATPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Jan 28, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for choosing Rothrock to service your vehicle! We are glad that your service was excellent! We strive to make every visit to our service department as quick and efficient as possible. Please let us know how we can continue to help with your car and service needs and thanks again!

January 26, 2020

A Life Saver Rothrock staff were courteous, accommodating and went above and beyond. We arrived after our van broke down on our way from MA to FL. We got in imme More

by lglipkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Jan 28, 2020 -

Nucar Nissan of Allentown responded

Thank you for the glowing review and your kind words about our staff! At Rothrock, we're willing to go the extra mile for all our customers and it's awesome to hear that your experience reflected that. If we can help you further in any way, please let us know!

January 25, 2020

This is not the first time I have used the Collision dept. They are all very nice and they do a great job. I appreciate that I get text message updates while my vehicle is being worked on. More

by shyshff
Recommend Dealer
Yes
Employees Worked With
Jeffrey Haynes
Jan 28, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for the wonderful rating! We strive to ensure that the work performed on your car has been clearly explained to you. We value your business and look forward to seeing you on your next visit!

January 25, 2020

I needed a few things addressed. I was hearing a rattling coming from my engine, and I needed a tail gate brake light wired to my reverse light. As well as routine oil change. I had great customer service wi More

by Jtiz444
Recommend Dealer
Yes
Employees Worked With
Keith Freed
Jan 28, 2020 -

Nucar Nissan of Allentown responded

This is what we strive for! It's great to hear that Keith was helpful during your recent visit and you can expect the same level of care every time you visit Rothrock. Thank you for choosing us to service your Ram and we hope to see you again soon! Happy Driving!

January 25, 2020

was told first payment would be feb 22 and shook on it, come to financing and they ask for first payment right then... not right More

by Billypaukovits789
Recommend Dealer
No
Employees Worked With
Nick Bencivengo, Brianna Smith
Jan 27, 2020 -

Nucar Nissan of Allentown responded

We appreciate your feedback, Billy. If you have any questions or would like to discuss this matter in further detail, please feel free to contact Don Boyle, our General Sales Manager, at 484-223-0615.

January 24, 2020

Great service and I’m looking forward to adding a spoiler and fog lights. I have absolutely no regrets on my purchase. Good job and have a great weekend More

by RMILLAN701
Recommend Dealer
Yes
Employees Worked With
Frederick Robinson
Jan 24, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed the customer service that you were provided during your experience with our team. We look forward to working with you again!

January 24, 2020

No issues with the Service Rep that checked me in. Need to discuss in the near future that I am not happy that they canNOT find out why I keep losing oil and no one can figure out where it is going. N More

by shortshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Jan 27, 2020 -

Nucar Nissan of Allentown responded

Thank you for sharing your feedback with us. While we’re disappointed to hear your concern, we would definitely like to work to get this issue corrected for you. At your earliest convenience, please reach out to our Director of Operations, Ron Carl, at 484-223-0554.

January 22, 2020

I have leased 5 Nissan automobiles; 4 from Rothrock. This lease process was quick and courteous and I couldn't be more satisfied. My service experience has been the same. The vehicles have all bee More

by rwallmrw
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo, Tony Yob
Jan 22, 2020 -

Nucar Nissan of Allentown responded

Thank you for the review and for choosing to work with our team for your service and leasing needs! We absolutely love hearing that the process has always been ideal and that you continue to enjoy your leased vehicles. We look forward to working with you again!

January 22, 2020

Everything went well. Staff was helpful on time and my car was cleaned and driveable within time promised with ni problem at all. Alex and Gary were very helpful. More

by SRCPAINT
Recommend Dealer
Yes
Employees Worked With
Gary Christman, Alex Hieter
Jan 23, 2020 -

Nucar Nissan of Allentown responded

We're glad to hear that Alex and Gary were able to provide you with a quality and helpful service experience! We look forward to working with you again. Thank you!

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