
Nucar Nissan of Allentown
Allentown, PA
Filter Reviews by Keyword
By Type
Showing 5,143 reviews
It was a pleasure workout with nick and the staff at Roth rock when I was purchasing my new car. They were friendly and accommodating, we were able to make a deal that day! rock when I was purchasing my new car. They were friendly and accommodating, we were able to make a deal that day! More
not good service I leased a Nissan in 2014 service was good I purchased a2019 2500 ram 6 months ago the first week I had problems rothrock fix the problem the genera I leased a Nissan in 2014 service was good I purchased a2019 2500 ram 6 months ago the first week I had problems rothrock fix the problem the general manger in new cars promise me two oil changes I want to rothrock for a oil change the service manager gave me little bit of a attitude pulse called with questions nobody ever got back to me . when I was interested in a new car they called every day More
No complaints here.I called at 4:30 in the afternoon and No complaints here. I called at 4:30 in the afternoon and explained my problem. They brought me in at 7:30 the next morning. Problem resolved. No complaints here. I called at 4:30 in the afternoon and explained my problem. They brought me in at 7:30 the next morning. Problem resolved. More
They are unresponsive and there is no follow up I purchased my Rogue and things were great until they could not get my tags processed before they expired, i was in a rental and had to go get my own I purchased my Rogue and things were great until they could not get my tags processed before they expired, i was in a rental and had to go get my own tags, told i would be compensated and then never heard from Teri again. During delivery my window sticker was trashed and not with the car, it was not totally clean, every time i ask a question I am directed to a salesman who was transferred from the dealership and is out on medical leave. Its a constant game of pass the buck, Even with parts, I order a part and it took longer to come in then i was told and never received a call. IN the service department, i told them i wanted to deal with one person all the time and they cannot honor this simple request. Upon trying to get a hold of the dealership GM, no one will transfer the call and and email went un-responded to. Therefore, if you need anymore from them then giving them money, go elsewhere. More
Had quite a bit of work done (4 tires, alignment, rear brakes, oil & filter change, Air filter, state inspection @ emissions) and was in and out in 3 hours....good job.... brakes, oil & filter change, Air filter, state inspection @ emissions) and was in and out in 3 hours....good job.... More
Service Department Having gone to Rothrock for service, I have trust that they will not only take care of my car, but fix whatever is wrong. And, once again, they delive Having gone to Rothrock for service, I have trust that they will not only take care of my car, but fix whatever is wrong. And, once again, they delivered on that with no problem, from beginning to end. More
My salesman Jose made buying a car very easy. Went in with no real plan. Walked out with a great used car in a total of about 2 hours or so. with no real plan. Walked out with a great used car in a total of about 2 hours or so. More
The service department did an amazing job. They were professional, kind, thorough and knowledgeable. My car was repaired and is running squeak free! Job well done I was told by another dealer that al professional, kind, thorough and knowledgeable. My car was repaired and is running squeak free! Job well done I was told by another dealer that all nissans squeak and to “bring my car back in the spring when it warms up “ after having my car for a week”. Rothrock had my car one day and resolved the squeak!! I would not hesitate a second to return to rothrock for any sale or service. I was extremely impressed with the ease of my repair and employee respect to me and to each other .. I hope the dept gets recognized for their great team work !! Thank you service dept. More