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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

September 19, 2020

I didn’t know how to describe what was wrong, but they were able to figure it out anyways. The service was fast and efficient. The customer service was, as always, amazing. More

by shaunarausch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton
Sep 22, 2020 -

Nucar Nissan of Allentown responded

We are glad that you had a great experience. Thank you for the great rating and we hope to see you again soon!

September 19, 2020

Friendly staff and accommodating. We change the schedule twice with no problem. Text message update I kind a like it because you can respond and you get answer back. I hope to this process even though you h More

by Stnick03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Pete Aguilar, Billy Scorza, Craig Stecker, David Leverington, Donna Oswald, Nicole Mohr, Pat Karner
Sep 22, 2020 -

Nucar Nissan of Allentown responded

Thank you for the great feedback. We appreciate the great rating and we hope to see you again soon!

September 18, 2020

They did an excellent job! From the point I dropped off my Mazda they were very professional and kept me informed. the whole process was very smooth and efficient! More

by ARACELI_GUENTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Mohr
Sep 22, 2020 -

Nucar Nissan of Allentown responded

We are glad that you had a smooth and efficient experience. Thank you for the great feedback and we hope to see you again soon!

September 18, 2020

Very satisfied with knowledge of salesman. Very satisfied with how we were treated by everyone on the team. Was satisfied with attention to our questions. More

by Sporty 70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Andrews, Chris Haddad
Sep 21, 2020 -

Nucar Nissan of Allentown responded

Thank you for the review! We appreciate you choosing us and letting us know about your recent visit. If there is anything else we can do for you, please let us know. Thank you!

September 17, 2020

First was told my problem was a sensor and cost would be around 365.000. They also said I needed tires and when I said no thanks on tires they then told me the total amount would be 495.00 as diagnostic wa More

by CATALANOJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone McErlean
Oct 19, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to provide your feedback. I’d like to assure you that we do our best to offer the lowest possible pricing for all of our services and we are disappointed that you feel we fell short of that. If you would like to discuss this further, please reach out to our Director of Operations, Ron Carl at 484-223-0554

September 17, 2020

Simone in The Service Department is very professional and always provides excellent customer service. The dealership is nearby but the only negative is the phone answering system. More

by dlbendas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Sep 21, 2020 -

Nucar Nissan of Allentown responded

Thank you for the review. Simone and the rest of our staff will appreciate the kind words. We look forward to a chance to work with you again.

September 14, 2020

Arrived at the express lane to have my Jeep inspected and received great treatment from the start. My Jeep was done when stated and cheaper than estimated. Thank you for getting it done. More

by joesamanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Sep 16, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for taking the time to leave us this review! Customer service is always our top priority, so it's great to hear you had a great experience at our service center. If there is anything else we can do to help, please reach out!

September 13, 2020

What an excellent experience. Ordered a Wrangler and the whole deal was perfect! Highly recommend this dealership! Everyone was great from the owner all the way through the sales process! More

by JimR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Brendan Kelly, Steve Bennett
Sep 15, 2020 -

Nucar Nissan of Allentown responded

Jim, thank you for your kind words and recommendation! We are glad to hear your experience was top-notch! Enjoy your new Wrangler, and if you have any questions, don't hesitate to give us a call!

September 13, 2020

I was very pleased they were able to help me find a vehicle and get financing all in one day. The salesperson showed me a lot of features I was not familiar with - my vehicles have been older. More

by cindy364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yoder
Sep 15, 2020 -

Nucar Nissan of Allentown responded

Cindy, thank you for taking the time to review us! It's nice to know that you enjoyed your time at Rothrock Motors and that our salesmen were helpful. We will always be here if you have any further questions or automotive needs. In the meantime, we hope you enjoy your new car!

September 11, 2020

We choose Rothrock for their selection, price and dealership warranty. We live nearly 3-hours north of Allentown but felt it was worth our drive to work with the Rothrock team. Brendan Kelly provided More

by jrbarlow0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Brendan Kelly
Sep 14, 2020 -

Nucar Nissan of Allentown responded

Thank you for the amazing review, JR! Brendan appreciates you taking the time to drive 3 hours to see us. We look forward to serving you to the best of our ability when you make that drive!

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