
Nucar Nissan of Allentown
Allentown, PA
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Did my deal on the phone with Brendon and Steve, no hassles. Picked up next day Brendon was very professional, knowledgeable and made our experience very pleasant. Came all the way from NJ and will be hassles. Picked up next day Brendon was very professional, knowledgeable and made our experience very pleasant. Came all the way from NJ and will be back More
Pleasantly surprised with how friendly and helpful they were. They handled my issues with my car very professionally and I will definitly be back again for anything I need car related. were. They handled my issues with my car very professionally and I will definitly be back again for anything I need car related. More
I had an amazing experience at Rothrock all thanks you Sheldon Simpson. He sat and talked to me and really helped me find the right car for my family. He also helped me into a 2020 Jeep at a monthly price Sheldon Simpson. He sat and talked to me and really helped me find the right car for my family. He also helped me into a 2020 Jeep at a monthly price that fits my budget. I would recommend Rothrock because of the excellent Customer service that Sheldon provided More
Jose was so helpful! He made me feel very comfortable in making my purchase! It was a pleasure doing business with him and I couldn’t be more satisfied with the car that he sold me! Thank you so much Jose! making my purchase! It was a pleasure doing business with him and I couldn’t be more satisfied with the car that he sold me! Thank you so much Jose! More
Waiting at service door at 7:30,the door did not open until 7:38. Short line of cars in front of me, Car Done at 9:28,almost 2 hours for a inspection and emissions. Could not make an appointment for wha until 7:38. Short line of cars in front of me, Car Done at 9:28,almost 2 hours for a inspection and emissions. Could not make an appointment for whatever reason (because that would make sense? ) Have been a Rothrock customer for 42 years and I know we are in strange times but ,wouldn't things be easier with appointments? Otherwise my experience at the dealership was OK. More
It is impossible to speak to anyone on the phone when calling the main number. Very frustrating when looking to get general information. (Stars below represent feedback Service Dept.) That said, Wayn calling the main number. Very frustrating when looking to get general information. (Stars below represent feedback Service Dept.) That said, Wayne is fantastic. He is always very helpful and a pleasure to deal with. More
During last service, I dropped off at 7:30 AM for specific repair and did not receive call until after I called. By 3 PM, I received call back confirming the repair I knew I already needed (in syste specific repair and did not receive call until after I called. By 3 PM, I received call back confirming the repair I knew I already needed (in system, identified during earlier visit). I was advised that the exhaust guy was busy with prior work. Consequently work did not start until very late in day and was not finished until next day afternoon. I would have appreciated call before I dropped off advising that schedule was busy and suggesting a reschedule to minimize car in shop. During prior visit, my credit was charged twice and then had to be credited. More
Patrick was great to work with. He was extremely friendly and recognized I needed to be out quickly. Hope I get him again because of his knowledge and positive attitude. friendly and recognized I needed to be out quickly. Hope I get him again because of his knowledge and positive attitude. More
Was greeted by a very kind and polite salesperson right away explained my problem an was out within 15mins my problem was resolved within 3 days very satisfied very professional very helpful personnel th away explained my problem an was out within 15mins my problem was resolved within 3 days very satisfied very professional very helpful personnel thank you Rothrock More
Very pleased with my salesman Brendan who was professional in making this purchase a very pleasant experience. From the price of the vehicle, to my trade-in value and the process from start to fi professional in making this purchase a very pleasant experience. From the price of the vehicle, to my trade-in value and the process from start to finish was better than expected. Thank You More