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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

September 29, 2020

Did my deal on the phone with Brendon and Steve, no hassles. Picked up next day Brendon was very professional, knowledgeable and made our experience very pleasant. Came all the way from NJ and will be More

by Ram guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly, Steve Bennett
Sep 30, 2020 -

Nucar Nissan of Allentown responded

That's awesome. Thank you for choosing Rothrock Motors and providing this valued feedback of your purchase experience with Brendan and Steve. We'll be sure to share this feedback with them. Also, thank you for taking the drive from NJ to see us. We really appreciate your time and business. Congratulations on your new purchase, and we look forward to working with you again.

September 29, 2020

Pleasantly surprised with how friendly and helpful they were. They handled my issues with my car very professionally and I will definitly be back again for anything I need car related. More

by itsrissy2133Tissa Mae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Christman, Mario Sessanta
Sep 30, 2020 -

Nucar Nissan of Allentown responded

That's great to hear. Thank you for choosing Rothrock Motors. It was a pleasure to assist you and your vehicle, and we look forward to working with you again to continue to provide you with a five-star level of service. Thanks again and take care.

September 29, 2020

I had an amazing experience at Rothrock all thanks you Sheldon Simpson. He sat and talked to me and really helped me find the right car for my family. He also helped me into a 2020 Jeep at a monthly price More

by Sineadoconnor994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Simpson , Michael Akutah
Sep 30, 2020 -

Nucar Nissan of Allentown responded

Congratulations on your new 2020 Jeep! We are so glad to hear Sheldon assisted you during your visit and provided an amazing experience. We'll be sure to share this feedback with him and the management team. Thank you for choosing and continuing to choose Rothrock Motors. we look forward to seeing you again.

September 29, 2020

Jose was so helpful! He made me feel very comfortable in making my purchase! It was a pleasure doing business with him and I couldn’t be more satisfied with the car that he sold me! Thank you so much Jose! More

by Rachel H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Jose Baret
Sep 30, 2020 -

Nucar Nissan of Allentown responded

Thank you for choosing Rothrock Motors and allowing Jose to assist you in finding the car for you. We are so glad to hear he was helpful, accomodating, and informative. We'll be sure to pass these acknowledgements to him and management. Congratulations on your new car and we hope you continue to enjoy it.

September 28, 2020

Waiting at service door at 7:30,the door did not open until 7:38. Short line of cars in front of me, Car Done at 9:28,almost 2 hours for a inspection and emissions. Could not make an appointment for wha More

by SASHENFALDER
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Oct 01, 2020 -

Nucar Nissan of Allentown responded

We appreciate your business over the years and your feedback on your most recent visit! These are some strange times but we assure you that customer service is still our top priority. If you would like to discuss anything further, please reach out to our Director of Operations, Ron Carl, at 484-223-0554.

September 27, 2020

It is impossible to speak to anyone on the phone when calling the main number. Very frustrating when looking to get general information. (Stars below represent feedback Service Dept.) That said, Wayn More

by Libi del Villar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Sep 29, 2020 -

Nucar Nissan of Allentown responded

Thank you for the feedback. We appreciate you letting us know about your most recent experience and look forward to working with you again so we can provide the best possible service we can.

September 26, 2020

During last service, I dropped off at 7:30 AM for specific repair and did not receive call until after I called. By 3 PM, I received call back confirming the repair I knew I already needed (in syste More

by burkhall9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Roatche, Mario Sessanta
Sep 29, 2020 -

Nucar Nissan of Allentown responded

Thank you for letting us know about your most recent visit. We appreciate the feedback and hope to have an opportunity to work with you again and provide an even better visit for you. If there is anything else we can do, please let us know!

September 26, 2020

Patrick was great to work with. He was extremely friendly and recognized I needed to be out quickly. Hope I get him again because of his knowledge and positive attitude. More

by SKBreininger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Sep 29, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star review! We appreciate you choosing us and are happy to know that our service staff was able to quickly service your vehicle! We look forward to working with you again.

September 26, 2020

Was greeted by a very kind and polite salesperson right away explained my problem an was out within 15mins my problem was resolved within 3 days very satisfied very professional very helpful personnel th More

by MRLN_VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Sep 29, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star review! We are glad to know that our staff was able to provide such a great visit for you. If there is anything more we can do for you, please let us know.

September 26, 2020

Very pleased with my salesman Brendan who was professional in making this purchase a very pleasant experience. From the price of the vehicle, to my trade-in value and the process from start to fi More

by bbrandon40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Brendan Kelly
Sep 29, 2020 -

Nucar Nissan of Allentown responded

Thank you for the review and feedback! We look forward to working with you again in the future. If there is anything else we are able to do, please let us know.

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