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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

October 03, 2020

very professional and to the point. Very helpful in helping me understand my bill. Explained about my one tire that had a slight problem and how they recommended I should take care of it. More

by nddemyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Oct 05, 2020 -

Nucar Nissan of Allentown responded

Thank you for this awesome feedback on your experience with Rothrock Motors. We are so are glad to hear your visit was professional, helpful, and informative. Just the way service should be. Thank you for choosing Rothrock, and we hope to see you again to continue to provide this level of service for you.

October 03, 2020

Always a pleasure to be at Rothrock for service for my 2018 Nissan Rogue Sport. I really love this vehicle and am very satisfied with the service I have received each visit for service. More

by gig1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Oct 05, 2020 -

Nucar Nissan of Allentown responded

It's always a pleasure to work with you as well. Thank you for allowing us to provide the right service for your Rogue Sport every time. Also, thank you fort his valued feedback and rating. The 2018 Rogue Sport is an amazing vehicle and requires amazing service.

October 03, 2020

We are Rothrock people because of their SERVICE! From the manager, Patrick J. to the team performing the service it’s always the best!!! We own 4 Nissans because of Rothrock and its people! More

by KELLIANDJESSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check out desk is always friendly!!! :), Patrick Jeffers
Oct 05, 2020 -

Nucar Nissan of Allentown responded

That's fantastic! Thank you all so much for being such committed Rothrock people, and it's truly an honor to have you part of the Rothrock family. We'll be sure to share this awesome feedback with Patrick and the rest of our team. Thank you for choosing and continuing to choose Rothrock Motors, and we will continue to strive to provide you all with the five-star service you deserve.

October 02, 2020

This is my third vehicle through Rothrock and they never disappoint. I was not able to get my usual salesman because he was on vacation. . So I dealt with the Assistant sales manager Anthony. I am sorry di More

by Rocky_8189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Karb
Oct 05, 2020 -

Nucar Nissan of Allentown responded

That's absolutely terrific! Congratulations on your new truck and third purchase for us. We truly appreciate your business, and we're so glad to hear that our team never disappoints. Anthony Karb, Michael, and Joe Devereaux are all terrific, and we'll be sure to pass along this amazing review to them. It's truly our pleasure to assist you in such a manner, and we'll strive to continue this streak of never disappointing. Thank you for being such a loyal customer of Rothrock and providing such an outstanding review. Again, congratulations and enjoy your new truck.

October 01, 2020

I wish i can say positive things about my visit. I just can't. I had more things that needed to be taken care of. There was such disinterest in helping me, i vow to never go to a dealership again. Plus whe More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Sessanta
Oct 19, 2020 -

Nucar Nissan of Allentown responded

Hi Lee, we appreciate your feedback and are saddened to hear that we did not meet your service expectations. If you would like to discuss this further, please reach out to our Director of Operations, Ron Carl at 484-223-0554

October 01, 2020

Thanks for the fast service in getting an inspection done same day. I always have great service and never have a complaint when I go to Rothrock More

by cmcousins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Oct 05, 2020 -

Nucar Nissan of Allentown responded

Thank you for telling us how we are doing! We’re happy to hear that our service team took great care of you! We value your business and look forward to seeing you on your next visit!

October 01, 2020

The whole experience was a very positive one. I am usually leery of car dealerships and had been to another Jeep dealership in the area who were very lackluster about everything. We got an appointment More

by samskaria@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Simpson - 5 stars , Michael Akutah
Oct 05, 2020 -

Nucar Nissan of Allentown responded

Thanks for reviewing us and rating us 5 stars! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Sheldon will be happy to hear that he was very helpful in your car buying experience! We hope you are enjoying your new car, and we look forward to working with you again!

October 01, 2020

I spoke to Brian Crouse in the morning about a vehicle I was interested in and I was driving it off the lot by the afternoon! He really worked hard to make my dream car a reality. Mike made the finance port More

by Brittany522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Brian Crouse
Oct 05, 2020 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We are glad to hear that Brian and Mike were able to help you and provide you with a great experience. Please let us know how we can help again in the future, and enjoy your new car!

September 30, 2020

It was a good experience. Went there as walk-in but taken care of right away. Eric assisted me on the whole process. Nice waiting area and free coffee. Loved the free car wash too! Thank you! More

by kristinedejesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gubish
Oct 02, 2020 -

Nucar Nissan of Allentown responded

We really appreciate the review! We know that having your vehicle serviced can be overwhelming so we do our best to make it as easy as possible. It's great to hear that the team was able to get you what you needed quickly. Please feel free to reach out if you need anything else!

September 30, 2020

Extremely helpful from the moment I arrived. Unfortunately, I didn’t get the gentlemen’s name but highly recommend going here! I will definitely be coming back if I need anything else! More

by J.whitfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Oct 02, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for the kind review! We are so glad to hear that the team was able to help with all of your service needs. Please let us know if there is anything else we can do to help you!

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