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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

October 11, 2020

Made my first visit to Rothrock on October 8 to shop around for a new vehicle to replace my Sentra. I had done some research prior to my visit and decided a Rogue Sport would be more suitable for my lif More

by KATHIKLECKNER
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Nick Bencivengo
Oct 14, 2020 -

Nucar Nissan of Allentown responded

We are delighted to hear that Nick and Nate helped in giving you such a great car buying experience with us! They are great assets to our team and were more than happy to help. Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! Thanks again!

October 10, 2020

2nd customer of the morning waited 3 hours for a bulb replacement!! Was told first come first served....what went wrong?? Was not charged for service More

by BRYSJUKE
Recommend Dealer
No
Employees Worked With
Patrick Jeffers
Oct 19, 2020 -

Nucar Nissan of Allentown responded

Thank you for providing us your feedback! We do our best to take care of all of our customers in a timely fashion and we are disappointed to hear we fell short of that. If you would like to discuss this further, please reach out to our Director of Operations, Ron Carl at 484-223-0554.

October 09, 2020

Jose Baret was such a pleasure to work with. He made my first car buying experience in 9 1/2 years easy and made sure I left with a smile. Amazing service. Thank you Jose for your time and attention. More

by Michelle Millinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Oct 13, 2020 -

Nucar Nissan of Allentown responded

Michelle, thank you for leaving us this great review! We are delighted to hear that Jose helped in giving you such a great car buying experience with us! We hope you are enjoying your new car, and we look forward to working with you again!

October 09, 2020

Picked up my Kicks today. I cannot say enough about Rothrock Motors. This is my first Nissan and i was thrilled with their total professionalism. My thanks to Doug, Art and Nate! More

by Judene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art (insurance), Doug Weil, Nate Marinelli
Oct 13, 2020 -

Nucar Nissan of Allentown responded

Thanks for reviewing us and rating us 5 stars, Judene! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. Please let us know how we can help again in the future, and enjoy your new car!

October 08, 2020

Everyone listed was professional, pleasant, knowledgeable & performed in a timely manner. Service is ultimately the reason why I would return again OR purchase another vehicle from this dealership. Special t More

by mpagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Gary Christman, Charlene Kratzer
Oct 09, 2020 -

Nucar Nissan of Allentown responded

Thank you for this amazing feedback and rating of your visit with Rothrock Motors. We are so glad to hear that Gary, Charlene, Simone, and especially Patrick were professionally accommodating for you and provide reasons for you to work with us again. We'll be sure to share this valued acknowledgements with them and management. Thank you for choosing Rothrock Motors, and we hope to see you again.

October 07, 2020

I made an appointment even though my services could be done through fast check. Before I could even open my door, the service manager was there to assist and servicing only took about an hour. I waited fo More

by chekera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Oct 08, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 4+ star rating! We're glad to hear your service was quick and that the waiting areas were comfortable. We look forward to working with you again.

October 06, 2020

Experience was fine. Had some issues with payment and coupons but otherwise a fine trip. I would appreciate having maybe more time to understand service work. More

by ZROBERTS20
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Oct 08, 2020 -

Nucar Nissan of Allentown responded

We really appreciate your feedback! We will certainly keep this in mind moving forward. We are glad to hear that you had a good experience and we hope to work with you again in the future. If there is anything else that you need please let us know!

October 06, 2020

The service is always very quick and reliable. It seems to be reasonably priced for a dealership as well. The only issue I have is twice I have called and left a message to set up an appointment. I never More

by ELZBTCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Oct 08, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for your review! We are glad to hear that the service team was able to provide you with an easy and enjoyable experience. We appreciate your honesty and we will keep this in mind when we receive messages in the future. If there is anything else that we can do to help you please do not hesitate to reach out!

October 05, 2020

Roth Rock Nissan is very Welcoming, Friendly, Clean and Professional. The wait time is very minimal. Their Friendly Customer Service Representative keep you informed regarding the Progress of the work on y More

by scapeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Wayne Roatche, Alex Hieter, Mario Sessanta
Oct 06, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us your great review! We appreciate your support and look forward to seeing you in for your next service appointment!

October 04, 2020

Ask for Tony Jabbour and you’ll leave happy. First rate car dealer. No pushy sales tactics. I test drove a vehicle and didn’t come back until a month later. More

by petetheaxe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Oct 05, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to provide this awesome review of Tony Jabbour of Rothrock Motors. He is certainly a big part of our team and we are so glad he assisted you during your visits with us. We'll be sure to share this feedback with Tony and management. Thank you for choosing and recommending Rothrock Motors. We truly appreciate your business and hope you feel free to reach out to Tony and our offices for any future services or questions.

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