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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

November 04, 2020

I needed to come to the collision center after hitting a deer to get my car repaired. The process could not have been made any easier by the wonderful people working there. Josie Abbott was the first person More

by RSPAIRANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Abbott, Billy Scorza
Nov 05, 2020 -

Nucar Nissan of Allentown responded

Thank you for your 5-star rating and shout outs for Josie and Billy! We're glad they were able to help you through the process of getting your car repaired with such ease. We look forward to working with you in the future.

November 03, 2020

What can I say, it would have been better if our car (2015 Chrysler Town & Country) would have been equipped with a spare tire. We should be better now. More

by b.powell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Nov 09, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to provide your feedback, we are glad you enjoyed working with us but are saddened that you wish you had gotten the spare tire. If you would like to discuss this further, please feel free to contact us!

Nov 20, 2020 -

b.powell0 responded

Not sure what can be done, our car came with everything but the spare tire, it even had a jack! Even the salesperson that sold us the van instructed us on how to lower the spare if we would need it. If you have a solution, please contact me at (610) 703-9631.

November 03, 2020

Brought my 2019 Ram Power Wagon in on a Saturday for an oil change using their ExpressLane Service. All went very well. No issues. I would use their service again and recommend to others. Great job! More

by ckusma85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gubish
Nov 05, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We appreciate knowing your service went so well that you would recommend us to others. We look forward to working with you again.

November 02, 2020

Sheldon was awesome to work with. Not pushy at all and down to earth. He made a truck purchase easy and pleasurable. The sales manager and finance department were also very pleasant and customer facing. More

by Jhouck6603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Simpson
Nov 04, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us such a positive review! Sheldon is a great asset to our team and was more than happy to help you throughout the truck buying process. We hope you enjoy your new truck and look forward to working with you again in the future!

November 02, 2020

I always get treated well here and couldn’t imagine going anywhere else! Staff is extremely knowledgeable on their vehicles, just all around great customer service. More

by jmitch0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers
Nov 04, 2020 -

Nucar Nissan of Allentown responded

Thank you so much for the glowing review! We truly appreciate your business and continued loyalty. Please let us know how we can continue to help you in the future!

November 01, 2020

Looking to buy a new/used vehicle.. go to Rothrock! Great people, great service! I’m highly satisfied and I will be returning in the future! More

by Michelle.Petri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
Nov 02, 2020 -

Nucar Nissan of Allentown responded

Michelle, thank you for your rave review and 5-star rating! We look forward to your future return!

October 31, 2020

i would like to thank everyone at Rothrock for their help in my purchasing a new Nissan Frontier. Our salesman Jose was knowledgeable and helpful which made for a good shopping experience. He set up my Bluet More

by swbush77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret, Nate Marinelli, Nick Bencivengo
Nov 02, 2020 -

Nucar Nissan of Allentown responded

Thank you for your 5-star rating, your recommendation of Rothrock CDJR, and shout outs to the team here! We hope you enjoy your new Nissan Frontier and look forward to working with you in the future.

October 31, 2020

Excellent work and customer service! I would definitely return to Rothrock for collision repairs if needed again. Everyone was helpful and friendly beyond my expectations. More

by KENPLATT.NMB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Mohr
Nov 02, 2020 -

Nucar Nissan of Allentown responded

Ken, thank you for your 5-star rating! We're glad to hear everyone was able to exceed your expectations and look forward to working with you in the future.

October 31, 2020

Great costumer service. They listen to your needs and wants. I would recommend this dealership to everyone. The job they did was wonderful and the price was great. More

by Lilphilly29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton, Mario Sessanta
Nov 02, 2020 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating and recommendation of Rothrock CDJR! We look forward to working with you again.

October 30, 2020

I went to Rothrock to purchase my car, because of the great ratings I read about the service department, my mind has now been changed as the service I just received I do not feel was courteous Or respect More

by dewey1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Bennett, Anthony Karb, Charlene Kratzer
Nov 03, 2020 -

Nucar Nissan of Allentown responded

We are disappointed to hear that you feel your visit with us did not meet your expectations from our online reputation. If you would like to discuss this further, please contact our Director of Operations, Ron Carl at 484-223-0554.

Nov 04, 2020 -

dewey1016 responded

I have already spoke with Dean Rothrock. Thank you for responding

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