Nucar Nissan of Allentown

Jose Baret provided provided us with outstanding service during our recent visit. Our car needed serious repairs and we ended up trading it in. Jose took the time to explain everything and all of our option during our recent visit. Our car needed serious repairs and we ended up trading it in. Jose took the time to explain everything and all of our options in complete detail. We were under a lot of stress over our transportation issues and Jose took the time to make us feel comfortable and valued. We have never had a more pleasant experience at a dealership. Truly exceptional. More

Excellent experience. Purchased my daughter her first car. The sales and management team was very courteous and professional. Will recommend this dealer to friends in. Future. car. The sales and management team was very courteous and professional. Will recommend this dealer to friends in. Future. More

I purchased a used Nissan altima from rockroth and all of the staff are very friendly especially with having a little toddler running around! Mostly I am EXTREMELY HAPPY with BRIAN CROUSE every step of the the staff are very friendly especially with having a little toddler running around! Mostly I am EXTREMELY HAPPY with BRIAN CROUSE every step of the way he was only looking for me to be happy with everything he also made it possible to meet me half way to pick up the car as I live about an hour and a half away! I am very pleased with Rockroth More

Nice waiting area. Everyone spaced out, most wearing masks properly. Service staff very nice. Express service program works well. Free WIFI is an extra bonus. masks properly. Service staff very nice. Express service program works well. Free WIFI is an extra bonus. More

Nick Bencivengo, Patrick Yoder, Don Boyle, and Patrick Jeffers are very knowledgeable about the Nissan family of products. They are easy to talk with and are very approachable. They got us into a beautifu Jeffers are very knowledgeable about the Nissan family of products. They are easy to talk with and are very approachable. They got us into a beautiful, new 2020 Nissan Murano Platinum AWD vehicle. I was amazed at the knowledge that the team at Rothrock possesses pertaining to Nissan products. Nick Bencivengo and Patrick Yoder always seemed to be available whenever we had a question. In fact, they stated that, in the future, we could contact them at any time if we had any other questions. Patrick Jeffers in the service department and Don Boyle also stated the same thing. Nate Marinelli was prepared and cordial during the processing of the paperwork at the closing of our deal. Nate Marinelli moved through the closing process quickly. Nate is very knowledgeable also. All of our Nissan vehicles have the extended warranties on them. Our previous Nissan Murano had the Easy Care Gold Warranty and the Easy Care Select Warranty. Nick said that the Easy Care Gold and the Easy Care Select Warranties were no longer available. Nick Marinelli stated that these warranties were replaced by and combined into the Easy Care Silver Warranty. Nick placed us in the Easy Care Silver warranty with an 8-year, 150,000 mile warranty. He said the Easy Care Silver warranty had the same exact coverages as the Easy Care Gold and the Easy Care Select Warranties. It is good to know that we will be covered for any problems should they arise over the next 8 years. Nick is also very familiar with the Nissan line of products as he used to be a Nissan sales associate prior to moving into his new role in the Finance Department. Our family owns 4 Nissan vehicles. The Rothrock team treated us as if we were part of the family. Over the years, many of our family members purchased vehicles from the Rothrock family of dealerships. In fact, our first purchase at Rothrock was a Nissan Maxima that we purchased in the early 1990s. Debbie Rothrock, who we knew from a mutual friend and who passed away to soon, treated us as if we were family and got us in to our first Nissan. It is good to see that Rothrock Motor Sales carries on the sense of family to this day. We look forward to many years of driving comfort in our new vehicle. Please feel free to contact Nick Bencivengo, Patrick Yoder, and Don Boyle for your car buying needs. They work as a team. If Nick Bencivengo was busy with a customer, Patrick Yoder and Don Boyle stepped in to help out. It was refreshing to see this camaraderie in the workplace. Any auto dealership or any organization would be honored to have such individuals working for them. Regards, Ron Semanick Palmer Township, PA More

I got tires and alignment done on my Jeep and I am not happy with the alignment results the before measurements not much different than the current measurements and it shows some in the red tried calling happy with the alignment results the before measurements not much different than the current measurements and it shows some in the red tried calling service manager but no call back from him would like to remedy this issue thanks J More

The accounting department here needs to get up . I had and still facing a terrible experience with since I bought my car. I paid for tag$ registration to be processed by them n here I am passed 60 days w and still facing a terrible experience with since I bought my car. I paid for tag$ registration to be processed by them n here I am passed 60 days with an expired tag . At risk of my car been toll at my apartment. I have called the accountant lying dept for over 2 weeks n no one will call back or pickup.i am disappointing n won’t recomend this place to no one I know. Yes they have good cars but the services is a mess esp the accountants dept. More

Went ot for inspection and emissions. Was told 2 1/2 to 3 hours, was done in less than 2 hours. Very friendly and efficient. hours, was done in less than 2 hours. Very friendly and efficient. More

Spent $32,000 and Couldn’t get a full tank of Gas not even half full. And car still smells of smoke from cigars. I even half full. And car still smells of smoke from cigars. I More

Couldn’t be happier with the service I received. Wes was professional and went out of his way to make sure I was satisfied with my purchase. Buying a car with Wes was like working with a friend. I hands dow professional and went out of his way to make sure I was satisfied with my purchase. Buying a car with Wes was like working with a friend. I hands down recommend him to anyone looking for a new vehicle. More