
Nucar Nissan of Allentown
Allentown, PA
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Very courteous and helpful. Completed fixing my tire and did additional work. (Inspection). Very satisfied with service. This is my third Jeep from you. That should show I am satisfied with you. did additional work. (Inspection). Very satisfied with service. This is my third Jeep from you. That should show I am satisfied with you. More
The sale team was very pleasant and friendly, had everything ready when we arrived and it only took 2.5 hours to do, best car buying experience ever everything ready when we arrived and it only took 2.5 hours to do, best car buying experience ever More
Everything went well. All the service needed was complete and everyone was kind and professional.I felt safe waiting while my car was being serviced during this pandemic. and everyone was kind and professional.I felt safe waiting while my car was being serviced during this pandemic. More
The absolute WoRSt service experience over bet had Took 2 hrs 20 minutes to do my 30,000 mile check and they performed three service items I told them not to do Disreputable, unscrupulous, and dishonest dea hrs 20 minutes to do my 30,000 mile check and they performed three service items I told them not to do Disreputable, unscrupulous, and dishonest dealings; just what the Rothrock team is famous for in the Lehigh Valley Underhanded intelligence-insulting interaction with customers.after I told the attendant I was right for time after 2 hours went by, he said only 15 more minutes and it was 35. I was late for work because of your inefficiency and lack of respect for your customers time I doubt if I will ever come back for service on my 2018 titan and I will absolutely definitely not recommend your service department to anyone. John Reel More
Rothrocks website gave me access to a lot of helpful information so I was pretty sure of what I wanted before going in. The buying process was simple and easy. information so I was pretty sure of what I wanted before going in. The buying process was simple and easy. More
Everything went great...service was excellent....I was there for parts replacement...paid for parts and labor a couple weeks in advance...when all was done...the gentleman that was taking care of the pape there for parts replacement...paid for parts and labor a couple weeks in advance...when all was done...the gentleman that was taking care of the paperwork kept insisting that the labor was not paid for....when I showed him the receipt which said parts and LABOR was paid for...and in the end when hands me my receipt says I wasnt charged for labor...when on the receipt says I did. More
Very professional and meeting the needs of their customers are top notch! Patrick was extremely helpful and when I went back to pick up my car after service he remembered me right away. My car was w customers are top notch! Patrick was extremely helpful and when I went back to pick up my car after service he remembered me right away. My car was washed and plastic was covering the steering wheel and seat which was a comfort to see that they took care in protecting the surfaces during our current virus pandemic. More
Sales rep. Was excellent, delivery of my 2021 Jeep Wrangler was quicker than quoted when I special ordered. I have been dealing with Rothrocks for years.Sheldon S was great! Wrangler was quicker than quoted when I special ordered. I have been dealing with Rothrocks for years.Sheldon S was great! More
Nick, was very nice in helping me to find a car. I would go back to him again. I will send my friends to him when they are looking for a car. Thanks, Elaine go back to him again. I will send my friends to him when they are looking for a car. Thanks, Elaine More