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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

November 27, 2020

Problem with Cvt trans. And Nissan knows and dealer and Nissan do not stand be hind there product. I and my family will never by or recommend a Nissan again!!! More

by gbkmatika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Jeffers
Dec 03, 2020 -

Nucar Nissan of Allentown responded

We are disappointed to hear that you had a problem with your CVT Trans. If you would like to discuss this further, please contact our Director of Operations, Ron Carl at 484-223-0554.

November 26, 2020

The service department went out of their way to be sure my vehicle was fixed on a very busy day just before the holiday. Much appreciated. More

by DeeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche
Dec 01, 2020 -

Nucar Nissan of Allentown responded

We are glad the service department was able to fix your issue. Thank you for the great feedback and the 5-star rating!

November 26, 2020

We know that Anthony Bencivengo is relatively new and we did not expect him to have all of the answers. But, when ask a question that he did not have an answer, he made no attempt to get us information. More

by guyday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bencivengo, Nate Marinelli
Dec 01, 2020 -

Nucar Nissan of Allentown responded

Thank you for the great feedback. We are glad that Anthony was able to find the information you needed.

November 26, 2020

I AM ON OXYGEN AND IT DOESN'T LAST LONG YOU NEED TO I AM ON OXYGEN AND IT DOESN'T LAST LONG YOU NEED TO RESTORE A PICK=UP AND DELIVERY SYSTEM FOR US HANDICAPPED PEOPLE! IWAS LUCKY YOU WERN'T BUSY, BU More

by BADOG984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PATRICK SELLERS, Simone McErlean
Dec 03, 2020 -

Nucar Nissan of Allentown responded

Thank you for taking the time to provide us your feedback. We are saddened to hear that your oxygen tank was getting low during your service visit. If there is anything we can do for you in the future, please contact our Director of Operations, Ron Carl at 484-223-0554.

November 25, 2020

The only reason this isn’t 5 stars is because you have no shuttle or loaner car. I had to drop off on Thursday and pick up on Saturday since I wasn’t permitted to wait. Also, the email on my receipt and on More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the young man who assisted me upon pick-up, but he is 5 star worthy. , Simone McErlean, Charlene Kratzer
Nov 30, 2020 -

Nucar Nissan of Allentown responded

Thank you, Brenda, for taking the time to provide this valued feedback and rating. We do apologize that our safety protocols don't allow shuttle or loaner cars but, we'll be sure to share this review with management. We are glad to hear that our staff was well accommodating during your visit and were five-star worthy. Thank you for choosing Rothrock Motors, and we hope to be able to earn that 5-star review from you next time.

November 25, 2020

We looked online at a car we might’ve been interested in, and made an appt to go see it. Jose had it sitting there waiting for us, once we drove it we knew it was ours. Jose walked us through every single st More

by alyssa248kristine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Jose Baret
Dec 01, 2020 -

Nucar Nissan of Allentown responded

We are so glad that Jose was able to provide you with a great experience. Thank you for the great feedback and we hope you are enjoying your new vehicle!

November 24, 2020

Very quick and easy process..Eric was very understanding and got me in with no issues! Bought the truck about a month ago brand new and didn’t wait to help get it fixed More

by Collin0628
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Gubish
Nov 30, 2020 -

Nucar Nissan of Allentown responded

That's awesome. We are so glad to hear that you were well taken care of by Eric Gubish during your visit with us. We'll be sure to share this amazing feedback with Eric. Thank you for choosing Rothrock Motors, and we hope to work with you and your vehicle again.

November 23, 2020

Outstanding Service Once Again! Love the Service Department at Rothrock Nissan, we have never been let down by their attention to detail. They communicate clearly through the entire process. They su More

by sdharry21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Nov 25, 2020 -

Nucar Nissan of Allentown responded

Thanks for the great review! We're glad to hear the service team has been able to provide consistently top-notch experiences for you. Thank you for choosing Rothrock Nissan for your service needs, and we'll see you back next time!

November 22, 2020

I went for an inspection and possibly service. Due to my low mileage of 2463, I was advised service was unnecessary, which I pretty much knew already. It was relatively quick for the inspection, affordable More

by JAMESJF35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Nov 24, 2020 -

Nucar Nissan of Allentown responded

Thanks for taking the time to let us know how we are doing! Thank you for visiting us, and we look forward to working with you again in the future!

November 22, 2020

I have no comments will not give comment and pleasedo not ask thank you have a good day I will see you next time by More

by GES368_370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Nov 24, 2020 -

Nucar Nissan of Allentown responded

Thank you for stopping in! We hope we get the opportunity to work with you again soon!

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