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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

December 05, 2020

Brought in my Jeep for mechanical repairs. When they called and said my car was finished, I found the mechanic that worked on my car overlooked some quality details and didn't correctly fix the hinge on More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Dec 07, 2020 -

Nucar Nissan of Allentown responded

Laura, we apologize for the initial dissatisfaction with your service, and it was our pleasure to make that right for you. It was a pleasure working with you and hope we'll have the opportunity to see you again!

December 05, 2020

AJ was my salesman he was very patient with me. He did not over push anything. I went back 3 times and he assisted me as if it was my first visit each time.I had a great experience. More

by JcHarmany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Narang, Michael Akutah
Dec 07, 2020 -

Nucar Nissan of Allentown responded

We're glad to hear you felt comfortable at our dealership. Decisions should not be rushed and we always want you to know we care and are here to help. If we can help you with anything else, don't hesitate to call or stop by!

December 04, 2020

Left for work in the morning and before I was down the street the dash board on our Murano was lit up like a Christmas tree. Call Rothrock Service Department and had a scheduled appointment for the next m More

by sdharry21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Dec 07, 2020 -

Nucar Nissan of Allentown responded

Thanks for taking the time to review us! A dash board lighting up light that can be alarming, and we're glad we were able to set things right for you again. Thanks for choosing us!

December 04, 2020

Excellent customer service and great service. Oil change for my vehicle was very fast and no need appointment for it . I really recommend Rothrock Nissan More

by omj_36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Dec 07, 2020 -

Nucar Nissan of Allentown responded

We're glad you had a five-star visit with our team! It was our pleasure to get your vehicle in quickly to help you back on the road fast. Come see us any time!

December 03, 2020

Thank you for the exceptional service. I appreciate the attention to detail and quick service. In speaking with Eric the process was very quick to determine the service, price of tires & getting them put o More

by Mekissamayville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gubish
Dec 04, 2020 -

Nucar Nissan of Allentown responded

Thank you for choosing the Rothrock Motor Service Center! At Rothrock we strive to provide excellent customer service and are happy to leave you with a positive experience. Your compliments will be passed to Eric, and we hope to see you again in the future.

December 03, 2020

CHELSEA A +ERIC A +'SERVICE A +HOT CHOCOLATE A +IN CHELSEA A + ERIC A +' SERVICE A + HOT CHOCOLATE A + IN AND OUT WITHIN AN HOUR WITH NO HASSLES ALSO AN A + I AM PLEASED SO DOUBLE A + More

by FREDKISTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton, Eric Gubish
Dec 04, 2020 -

Nucar Nissan of Allentown responded

That's a great report card! Thank you for choosing the Rothrock Motor Service Center. We are happy to hear that both Chelsea and Eric helped make your experience positive and that your service was both timely and hassle-free. If you need anything else, please give us a call, we are always ready to help!

December 03, 2020

Originally was going to the dealer to meet with the sales person I did when I bought my truck, but he had retired. I met Wesley and told him what myself and my fiance wanted. He showed us a 2021 Jeep Grand C More

by Zack Belisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
Dec 04, 2020 -

Nucar Nissan of Allentown responded

This is the kind of experience we like to hear about! We are glad that Wesley was helpful during your time at Rothrock Motor Sales. Our employees pride themselves on excellent customer service, knowledge, and transparency and are always happy to provide. If you have any more questions, please give us a call. In the meantime, enjoy your new Grand Cherokee!

December 03, 2020

Great selection of vehicles. Will work with you. Always courteous and friendly. Service department always accommodating as they can be. Felt comfortable in the waiting area while my car was on for inspecti More

by dmaro53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta, Eric Gubish
Dec 07, 2020 -

Nucar Nissan of Allentown responded

Thanks for the great review! Our team works hard to provide a great customer service experience for all of our clients, no matter if you're there for sales or service. We're glad to hear you had a positive experience at Rothrock, and we appreciate your business!

December 02, 2020

I recently visited Rothrock for a quick oil change and must say, Simone does an exceptional job! Quickly greeted me upon entering and was very polite and professional. I was emailed before the estimated t More

by LOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Eric Gubish
Dec 04, 2020 -

Nucar Nissan of Allentown responded

Thank you for the five-star review! We are happy to hear that our team provided quick and quality service and that Simone was helpful during your time at our Service Center. We hope to see you back at Rothrock Motors again in the future.

December 02, 2020

I went to Rothrock to get my PA State inspection and Emissions stickers renewed. I used their express lane services and was all done in less than an hour. No issues at all. I would use them again. More

by ckusma85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gubish
Dec 04, 2020 -

Nucar Nissan of Allentown responded

Thank you for your kind words! We are glad to hear that our Express Lane Services were timely and met your expectations. If you have any future automotive needs, please reach out, we are always happy to help!

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