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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

January 14, 2021

Great service that attempts to address the customers needs. They respond quickly and go above and beyond to assure that I am happy and satisfied. More

by Jeajsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jones, Nate Marinelli
Jan 18, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for sharing your experience! Tyler and Nate will be excited to hear that they were able to make your visit so easy and enjoyable. If there is anything else we can do for you please do not hesitate to reach out!

January 14, 2021

My service experiences at Rothrock Nissan have always been positive. they don’t try to seek you things you don’t need and always apply coupons available even if you forget to bring them with you. Would r More

by don78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Jan 18, 2021 -

Nucar Nissan of Allentown responded

We really appreciate your review! It's great to hear that Simone and the team were able to help you get everything you needed. Please feel free to reach out if there is anything else we can do for you!

January 14, 2021

Good experience. Don’t remember which service rep, had ask on so picked 2. During pandemic was concerned, but facility accommodated social distancing adequately. Explained extra findings clearly, enablin More

by ZEGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hieter, Chelsea Norton
Jan 18, 2021 -

Nucar Nissan of Allentown responded

We really appreciate this amazing review! We are so glad that the whole team was able to help you make the best decisions for you and your vehicle. Please let us know if there is anything else we can do to help you!

January 14, 2021

I could not be happier with my new charger 2021 purchase and the service at RR. I worked with Brian and he was great. He answered all the questions whether I contacted him via cell, email or in person. Grea More

by airborne786sm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crouse, Anthony Karb
Jan 15, 2021 -

Nucar Nissan of Allentown responded

We are saddened to hear that you are contemplating taking your business elsewhere in the future and we would like to see if we can work towards a solution together. At your earliest convenience, please contact our Director of Operations, Ron Carl at 484-223-0554.

Jan 18, 2021 -

airborne786sm responded

Ron, You have all the info about me. You let me know what are you doing? Did you follow up with your team?

January 13, 2021

Brendan was knowledgeable, responsive and easy to work with. Called 2 hours before closing time to see a specific truck. When I arrived a half hour later, the truck was freshly washed and ready to be te More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Jan 14, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star review, Kevin. If there is anything more than Brendan or any of our staff can do for you, please let us know. We will be happy to assist you again!

January 12, 2021

Promised first 2 oil changes free but no paper was given . I called the coustomer service , they had no knowledge about that. I am expecting it in the mail So that I don’t have to travel all the way to A More

by Vj28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
Jan 13, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us a review! We want to make sure you have the opportunity to connect with our team and get the necessary answers to any questions you may have regarding the oil changes. If you’d like to further discuss this matter, please contact our Director of Operations, Ron Carl at 484-223-0554.

January 11, 2021

Was please with the service every one from sales and all other departments were very nice to me working to get approved to test driving to all of paper work. Very happy customer. More

by perezdianalugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Andrews, Tyler Jones
Jan 13, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us a review! We're very glad to hear our team was helpful and you had a five star experience working with them. If there's anything else we can help you with, please let us know!

January 10, 2021

Excellent customer and hassle free. I didn’t fell pressured into making a decision. Once we agreed on a price, everything moved very quickly. Everyone we interacted with was very friendly and accomm More

by christydcrespo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Tyler Jones, Nate Marinelli, Nick Bencivengo
Jan 12, 2021 -

Nucar Nissan of Allentown responded

That's awesome! We are so glad to hear that your experience was pressureless and accommodating. Thank you, Christy, for choosing Rothrock Motors! Congratulations on your purchase!

January 09, 2021

Had a great appointment. Made an appointment for a oil change and inspection. Was in and out in a little under 2 hours. Which was great because I had my newborn with me. More

by MISTYHAAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Jan 12, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the same to share your experience with our team! We are happy to hear your service appointment was quick and easy. We hope to work with you again soon!

January 08, 2021

Spence was fantastic. He listened to all our wants and found us the perfect vehicle. I would highly recommend him to anyone looking for a new/used vehicle. More

by JULAND.KILPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spence Moran
Jan 11, 2021 -

Nucar Nissan of Allentown responded

We're so glad to hear Spence was helpful during your visit! We're grateful for the feedback.

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