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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

January 20, 2021

Eric and Ron are dishonest men. They lied about what they told us which resulted in having to pay almost $5000 to get my van back. I was never informed I would have to pay out of pocket before work was More

by Terryberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chelsea Norton, Eric Gubish
Jan 21, 2021 -

Nucar Nissan of Allentown responded

We are very sorry for the inconvenience of your vehicle being out of Warranty and the Manufacturer not willing to provide Goodwill for your repair. We thank you for your business and hope your vehicle will continue to provide you good reliable service. Thank You Rothrock Management

January 20, 2021

Easy to make appointments, Costs were in line with norm and car was cleaned. Clean seating area with refreshments and COVID Protocols were followed. I recommend this dealership. More

by Carol Lipko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Durkee
Jan 22, 2021 -

Nucar Nissan of Allentown responded

Thank you, Carol, for letting us know how our service team is doing and about your experience. We always want to provide a clean and positive time for you so you can feel comfortable while you wait and after you drive home. We look forward to working with you again.

January 20, 2021

I was very satisfied with the service rep that help me when I arrived and also with the tech’s work.. Additional with your parts dept replacing of my battery in my remote.. Respectfully, Bruce More

by JENN-STOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Jan 22, 2021 -

Nucar Nissan of Allentown responded

Thank you, Bruce, for letting us know how our service team is doing. We're happy to hear we could help you with both your car and remote for the car during your visit. We look forward to working with you again.

January 19, 2021

Excellent communication and job. 5 stars to Tony Jabbour excellent salesmen! Worked with us to make the deal we wanted. Held the car that we wanted with a deposit down and was a pleasure to work with! More

by Dirtbikeripper36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Jan 21, 2021 -

Nucar Nissan of Allentown responded

Thank you for the kind words! Tony is a great asset to our team and was more than happy to help. We wish you many miles of safe driving in your new vehicle, and hope to work with you again soon!

January 19, 2021

Justin is a great young man who will have a great career humble honest and kind .. no pressure and is willing to hear you out and accommodate your needs!!! More

by Jrosado109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Briggs
Jan 21, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review! Justin will appreciate the shout out! Please let us know if there is anything else you need!

January 19, 2021

Quick check-in, complete service done on time. tough times with covid protocols, but it was done safely. I really appreciate everyone doing their jobs. More

by rhinos49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton
Jan 21, 2021 -

Nucar Nissan of Allentown responded

Thanks for the wonderful 5-star rating! We are delighted to hear that you had a great experience with our team. Let us know when you are ready for your next service!

January 19, 2021

The staff is extremely freindly and professional. They made this a no hassle transaction. I would reccomend this dealership to anyone for their vehicle purchase needs. More

by Davidortizjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Jan 21, 2021 -

Nucar Nissan of Allentown responded

This is what we love to hear! Customer service is our top priority and we are delighted to hear that you received that and had a great experience with our team. We hope the team can help you again soon!

January 18, 2021

I really appreciate Chris Andrews for being professional and meetings my requests and budget when purchasing my used Nissan pick up. Rothrock dealership knows how to please their customers, thanks Chris. More

by Grain-n-grate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Jan 20, 2021 -

Nucar Nissan of Allentown responded

We really appreciate your review! We are thrilled to hear that Chris was able to get you the truck you were looking for with everything you needed. If there is anything else we can do for you please feel free to let us know. We hope to work with you again in the future!

January 17, 2021

I was satisfied with the maintenance. I was not satisfied with the wait time. I dropped my car off on a Friday night for an inspection and oil change. I was advised my car would be ready my 2pm on More

by RMARTIN366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Jan 19, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to provide this valued feedback. We sincerely apologize for your wait time. We do not condone this level of service, and we will take steps to correct this. Again, thank you for this valued feedback, and we'll be sure to share this with management.

January 17, 2021

Very efficient check in and check out. They did a Very efficient check in and check out. They did a thorough check and found a hub that needed replacing so saved me grief later. Overall a good fair s More

by Don Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Charlene Kratzer
Jan 19, 2021 -

Nucar Nissan of Allentown responded

Thank you, Don, for this amazing feedback and rating. We are so glad to help, and we hope to be able to work with you and your vehicle again in the future.

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