Back

Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

Directions

By Type

Showing 5,142 reviews

February 13, 2021

My partner and I were first time car buyers with little experience; both Jose and Chris were completely patient and kind throughout quite a long process. 10/10 would recommend! More

by Mackenzie McCann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret, Chris Andrews
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for the kind words, Mackenzie! Jose and Chris are great assets to our team and were more than happy to help. Let us know if there is anything else we can help you with!

February 13, 2021

Kevin did a great job - he was patient and worked hard to get all of our questions answered. He was more focused on us being satisfied then he was about making a sale! We love our Jeep! More

by Nancyu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Wow, such kind words! We are delighted to hear that Kevin and the team helped in giving you a great experience with us here at Rothrock CDJR! We wish you many miles of safe driving in your new vehicle and hope to see you again soon!

February 13, 2021

Thank you!!! Buying this car was the easiest experience I have ever had!! Kevin P. made sure I had a great new ride. Can’t wait to show it off. More

by megingram3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thanks for leaving us the great review! We are delighted to hear you had such a great experience with our team here at Rothrock. Let us know if there is anything else we can do for you! Enjoy your new car!

February 13, 2021

Rothrock service department provided us with a very thorough estimate for my Nissan. Patrick & Charlene were extremely helpful with explaining and setting up my repairs. More

by MURPHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers, Charlene Kratzer
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review! Patrick and Charlene will appreciate the shout out. Please let us know if there is anything else we can do for you!

February 13, 2021

Mtce service good , but, had to walk to end of lot to get car. 80 yr old woman, 25 degree weather, car parked on big patch of ice. BAD Much, much closer spaces available. Customer service (most import More

by kidd3105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone McErlean
Mar 26, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know about your recent experience at Rothrock. We're disappointed to hear that your visit with our service team didn't meet your expectations. We want to make sure that every customer feels like we have put their experience above all else. If you would like to discuss this further feel free to reach out to our General Manager Ron Carl at 484-223-0554.

February 13, 2021

Always get first rate service at Rothrock. They always leave me feeling like they value my opinion and time. They will do the service I request and don’t try to upsell anything. More

by Tracey G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche, Mario Sessanta
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review, Tracey! Please let us know how we can continue to help with your car and service needs!

February 11, 2021

Great Individual very knowledgeable. Test drive was great. Very patient as well didn't rush me when picking the car and gave me a ride home for free when he saw me calling an uber on day 1 when the ban More

by Biggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Akutah, Justin Briggs
Feb 15, 2021 -

Nucar Nissan of Allentown responded

We're glad to hear you enjoyed the test drive with Justin and the low pressure environment! Thank you for taking the time to review our business!

February 11, 2021

Great to deal with. Contact Ed me to let me know what needed to be done and the costs associated with the needed repairs. Car was ready when promised. More

by alauden
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for the taking time to leave us feedback! We're glad to hear everything was communicated well and completed quickly during your visit. If there's anything else we can help with, please let us know!

February 11, 2021

Visit was pleasant Courteous people clean environment Visit was pleasant Courteous people clean environment service was good 25 words might be a little much I like to get to the point and get it over wi More

by stu440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Christman, Mario Sessanta
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us feedback! We're so glad to hear you enjoyed working with our team and the dealership environment.

February 11, 2021

Mario in service is great to work with. I had to drop my car in after the storm on Tuesday and it was closed but Greg in parts was plowing and took my keys and made sure it would be taken in the next busin More

by Ben_aydin
Recommend Dealer
Yes
Employees Worked With
Greg David, Mario Sessanta
Feb 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for your review, Ben! We're glad to hear you enjoyed working with Mario, Greg, and our team!

...
286
...