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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

February 24, 2021

good job on the new Jeep SRT. Staff was professional and friendly, the car was well prepped, and the business people were quick and accurate. More

by dwho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Feb 25, 2021 -

Nucar Nissan of Allentown responded

Thank you for the great review! We are thrilled to hear you had a great experience with our team. Please let us know if you need anything else!

February 24, 2021

Another fantastic vehicle purchase!! All my vehicles for past 10++ years have been they Jose at Rothrock- wouldn’t do it any other way! I can’t say enough for how he is able to make the whole process as eas More

by Lovechickens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Feb 25, 2021 -

Nucar Nissan of Allentown responded

Wow thank you so much for the glowing review! e appreciate your kind words about Jose and continued loyalty to Rothrock. Please et us know if there is anything else you need, we'll be happy to help!

February 24, 2021

Simone is great and friendly. Labor costs seem over priced compared to parts cost but overall Rothrock has nice service. I will most likely be returning More

by Smuckers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Feb 25, 2021 -

Nucar Nissan of Allentown responded

That's great to hear! Thank you for taking the time to provide this review and feedback. We look forward to seeing you again!

February 24, 2021

lack of communication,no follow up from the service provider the client needs to follow up ,it was not professional at all.good job thks More

by marylynnwambui23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone McErlean, Patrick Jeffers, Wayne Roatche, Gary Christman, Alex Hieter, Charlene Kratzer, Chelsea Norton, Dante Mancini, Mario Sessanta, Eric Gubish
Mar 24, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact our General Manager Ron Carl at 484-223-0554.

February 23, 2021

Had a loose fuse drove right in and was promptly taken care of in the middle of snowstorm. Very satisfied w service and Colleen D More

by Embon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Durkee
Feb 25, 2021 -

Nucar Nissan of Allentown responded

Thank you for 5-stars! We are absolutely thrilled we were able to get you in, out, and on the way safely and quickly. Please do not hesitate to let us know if you need anything else! We look forward to working with you again soon.

February 22, 2021

Customer service when I dropped off was great and Mario continued to keep me informed on every matter. Loaner department very Efficient and very courteous More

by tlizza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Feb 24, 2021 -

Nucar Nissan of Allentown responded

That's awesome to hear. Thank you for choosing Rothrock Motors, and thank you for this valued feedback on Mario. We'll be sure to forward this review to him.

February 22, 2021

Wonderful service..we were very happy with Brian from the first step to the last step on the lease of our 2021 Ram...love truck. More

by Gert
Recommend Dealer
Yes
Employees Worked With
Brian Crouse
Feb 24, 2021 -

Nucar Nissan of Allentown responded

Congratulations on your amazing new truck. Mario is awesome, and we'll be sure to share these kind words with him. Thank you for taking the time to provide us this feedback on your visit with us and Brian.

February 22, 2021

Awesome service!! Kevin was an great salesman and no pressure!! I needed to buy a car and everything went smooth and of course I did it in the middle of a snowstorm... thank you Kevin and staff at Rothr More

by Laura marie
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Feb 24, 2021 -

Nucar Nissan of Allentown responded

Awesome service for our awesome customers. Thank you, Laura, for choosing Rothrock Motors and providing this exceptional review and rating. Also, thank you for coming to see us in not-so-great weather conditions. It was our pleasure to assist you, and we hope you continue to enjoy your vehicle.

February 21, 2021

Tony was great to work with and helped satisfy my needs in purchasing a well needed vehicle. Tony was friendly and made the experience smooth and easy process. Would highly recommend Tony Jabbour More

by Edward Shively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Feb 22, 2021 -

Nucar Nissan of Allentown responded

Thank you for the kind words about Tony, Edward! We love hearing it!

February 20, 2021

Tony was great! Got us into the vehicle we wanted and at a great monthly rate. I highly recommend Rothrock for your vehicle needs. They are great! More

by Hazel2322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Feb 22, 2021 -

Nucar Nissan of Allentown responded

We appreciate your recommendation! Thank you for sharing a bit about your visit with us!

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