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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

March 07, 2021

Great service. Exceptional staff. No hassle dealing. I would highly recommend. Everyone was friendly and courteous. Brian made me feel like a friend, not just a customer. More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crouse, Anthony Karb
Mar 09, 2021 -

Nucar Nissan of Allentown responded

Thank you for the five stars, Jose! We love to hear that working with Brian made you feel like you were working with a friend - that's the kind of atmosphere we strive for! Enjoy your new ride!

March 07, 2021

The team we dealt with addressed all our concerns my purchase went very smoothly . Brendan was very knowledgeable and made sure I knew my car More

by Kikkipaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly, Anthony Karb
Mar 09, 2021 -

Nucar Nissan of Allentown responded

We are so happy your sales visit with Brendan was helpful and informative! We appreciate you taking the time to leave a review! Thank you for your business and we hope to see you again!

March 07, 2021

One of the things we appreciated was their willingness to go out and get the truck we really wanted rather than trying to push us into one they had on the lot. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Weil, Nate Marinelli
Mar 09, 2021 -

Nucar Nissan of Allentown responded

We want you to drive home in the vehicle you really want! Thank you for sharing your experience with us, Dan! Let us know if we can help you out again in the future and enjoy your new truck!

March 07, 2021

Best and prompt customer service! Patrick Jeffers expertly explains any vehicle questions or concerns - he is very professional and definitely a credit to your business! More

by Legalck2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Mar 09, 2021 -

Nucar Nissan of Allentown responded

We agree! We could not do what we do without Patrick! We are glad to hear that he was able to provide you with a quality service visit and we hope to work with you again in the future!

March 06, 2021

I'm glad I choose rothrock because the employees that run the express service are great they always put the customer as a first priority and that means a lot from a customer prospective great to know the peo More

by CROBINSON0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Wayne Roatche, Gary Christman, Alex Hieter, Charlene Kratzer, Chelsea Norton, Dante Mancini, Mario Sessanta, Eric Gubish
Mar 09, 2021 -

Nucar Nissan of Allentown responded

We love that you think so highly of our service staff - we do too! Thank you for taking the time to leave us a review and to share your compliments. We greatly appreciate it! We look forward to your next service visit!

March 06, 2021

Always they are very professional and they have the right things to help you out with you selecting a new vehicle, thank you for everything More

by mcruz455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Wayne Roatche
Mar 09, 2021 -

Nucar Nissan of Allentown responded

Thank you for the five star review! We are so happy that we could provide you with the assistance you needed when purchasing a new vehicle! We hope you come back again!

March 05, 2021

Very good and knowledgeable salesperson but at the end all the paperwork signing did not go as smoothly as possible plus I had to return the next day to sign another item that was missed. More

by Bruce and Alice
Recommend Dealer
Yes
Employees Worked With
Justin Briggs
Mar 09, 2021 -

Nucar Nissan of Allentown responded

Thank you for your feedback, Bruce and Alice! We appreciate any and all input from our customers. We are glad to hear that you were pleased with your salesperson! We hope to work with you again!

March 05, 2021

It was great the people really made this experience the best ! I will reference people based on the service I got from everybody ! Thank you ! More

by Beyankah.salazar.bs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Chris Andrews, Tom Russo, Justin Briggs
Mar 05, 2021 -

Nucar Nissan of Allentown responded

This is what we strive for! Thank you for taking the time to share your experience. We sincerely value your business and look forward to seeing you on your next visit!

March 05, 2021

It took a very long time for my car to get fixed or even someone to call me concerning the status of my car, also I noticed after picking up my car I have few scratches on the cyan at the hood. Always say i More

by ENGLANDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone McErlean, Patrick Jeffers, Wayne Roatche, Gary Christman, Alex Hieter, Charlene Kratzer, Chelsea Norton, Dante Mancini, Mario Sessanta, Eric Gubish
Mar 08, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know about your recent experience. We’re sorry to learn that you were disappointed in how your service was handled. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. We want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please contact our General Manager Ron Carl at 484-223-0554.

March 05, 2021

I bought a fob key from them, & schedule an appointment to cut & program. I arrived at the service department & spent 4 hours to take my key. More

by 19149az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Sessanta
Mar 08, 2021 -

Nucar Nissan of Allentown responded

We appreciate you taking the time to let us know about your recent experience at Rothrock Motors. It's always our goal to provide the best experience possible, so we'd appreciate the chance to discuss your visit in further detail. Please contact our General Manager Ron Carl at 484-223-0554.

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