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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

March 31, 2021

Mr Gardner was very professional with helping us in choosing the right car for our needs . We explained the different needs to our way of work and traveling, he showed us different SUV that would handl More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gardner
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to tell us how we are doing, Rich! Dave will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

March 29, 2021

Patrick was very pleasant and friendly. He answered all my questions without hesitation. I recommend This facility to all my friends and family. I’m very pleased with the service I received. More

by u5365dh
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Mar 30, 2021 -

Nucar Nissan of Allentown responded

Great to hear, thank you so much! Please reach out of there is anything else we can do to help!

March 29, 2021

I have yet to run into one employee that isn't more than willing to help you out. The finished work is always done professionally in their shop. It is a very friendly business. More

by Colleen
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Mar 31, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for your 5-star rating! Our top priority is customer experience and we're happy to hear yours was a good one. Thank you again for choosing us and come back to see us again!

March 29, 2021

The staff was able to direct me to the car I wanted, at the price I wanted. They were professional, friendly and knowledgeable. I absolutely love my Nissan Sentra and can't wait to purchase many cars at Ro More

by stearnsj97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Gouger, Nate Marinelli
Mar 31, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for leaving us a positive review! We're so happy to hear that your experience with us was worth 5-stars. We appreciate you choosing Rothrock for your new car and hope to see you again soon! Happy driving!

March 29, 2021

Terrible customer service by the service manager. Took my car for an oil change and got it returned with it leaking oil and oil all over the motor. Returned again for them to fix it, because I understand acc More

by Miguel Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Jeffers
Mar 31, 2021 -

Nucar Nissan of Allentown responded

Miguel, thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us our General Manager Ron Carl at 484-223-0554.

March 28, 2021

Everyone was not only helpful, but were each extremely genuine representatives for their company. I took a few of Kevin's cards so I can send some friends their way. Thanks guys. More

by Jazz_man1962
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Kevin Podratz
Mar 30, 2021 -

Nucar Nissan of Allentown responded

This is great to hear, thank you so much! We are honored to hear that our team made your car shopping experience so great! We're happy to help, should you need anything else.

March 28, 2021

Very friendly and professional greeting and service. Service technician explained the service required for the 30000 mile checkup. Always received an honest service and left the dealership with satisfie More

by JRL1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Mar 30, 2021 -

Nucar Nissan of Allentown responded

Thank you! It's great to know that our team provided you such great service on your recent visit. If there is anything else you need help with, just let us know!

March 28, 2021

The dealership worked with me to answer my questions and concerns. When I had to take vehicle back for service after buying vehicle the issue was fixed right away. More

by Lruffing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spence Moran, Wayne Roatche
Mar 30, 2021 -

Nucar Nissan of Allentown responded

Thank you for letting us know! We appreciate your feedback. Please reach out if there is anything we can do to improve your experience at Rothrock!

March 28, 2021

I haven’t always had the best experiences at Nissan Rothrick, but this time it was different. Nick made sure I was happy and that the whole lease process was as smooth as possible and I’m one happy cli More

by Jatnna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Mar 30, 2021 -

Nucar Nissan of Allentown responded

This is great to hear! We appreciate you giving us another chance and are delighted to hear that Nick made your recent experience excellent. Thank you for letting us know how we are doing. Enjoy your new car, and let us know if you have any questions!

March 28, 2021

Perfect service as always. I cannot say enough of how happy I am with the service department at Rothrock specifically the Nissan portion of the dealership. Highly recommended. More

by Joe Heidenwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Mar 30, 2021 -

Nucar Nissan of Allentown responded

Thank you so much, Joe! We are honored to be your service center of choice and always look forward to working with you. Just reach out if there is anything else we cna do to help!

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