
Nucar Nissan of Allentown
Allentown, PA
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Great overall dealership experience. Friendly staff and easy, fast service. Extremely clean dealership. I was a first time customer and will definitely be back in the future. easy, fast service. Extremely clean dealership. I was a first time customer and will definitely be back in the future. More
Very prompt and professional service on a timely manner The service advisor was very courteous and professional and the vehicle was completed in promised time The service advisor was very courteous and professional and the vehicle was completed in promised time More
Love Simone in the service department, she always takes great care of me and us on top of the guys to get peoples vehicles done as safely and quickly as possible!! She needs a raise!! great care of me and us on top of the guys to get peoples vehicles done as safely and quickly as possible!! She needs a raise!! More
Long story short. There's no communication between the advisors. Poor customer service skills. Neither Wayne or Mario seemed like they wanted to be there. Was told different issues about about vehicle fr advisors. Poor customer service skills. Neither Wayne or Mario seemed like they wanted to be there. Was told different issues about about vehicle from each person. Wayne did not have me sign my RO when I dropped my truck off. My wife and I saw Mario make sexist remarks about a woman who was leaving the shop. Made my wife very uncomfortable. They rotated my tires after I did not approve the recommended service and still tried to charge me. Made it seem like they didn't want to deal with my car's warranty company. Was given a bill almost $100 more than was told it would be. Had to have have manager involved to fix it.. I won't be back. I am glad and thankful they got me in and serviced, but the hoops they put me through was not satisfactory. More
Very helpful!! Not pushy at all! Found a great car for our daughter and they had to stay extra late to finish up our sale, and they did it with a smile on their face! our daughter and they had to stay extra late to finish up our sale, and they did it with a smile on their face! More
We always come to rothrock for the great serve thats always provided and fantastic deals we can always work out which is why we keep coming back everytime! always provided and fantastic deals we can always work out which is why we keep coming back everytime! More
I was very pleased with the dealership and salesman. Mr. Gardner was very professional and courteous. He listened and provided me with a great deal. I would highly recommend the dealership and Mr. Gardner. Gardner was very professional and courteous. He listened and provided me with a great deal. I would highly recommend the dealership and Mr. Gardner. The level of service he gave to me was truly amazing! More
Mr Gardner was very professional with helping us in choosing the right car for our needs . We explained the different needs to our way of work and traveling, he showed us different SUV that would handl choosing the right car for our needs . We explained the different needs to our way of work and traveling, he showed us different SUV that would handle our needs so we thank him for that . The people that handled the financial part part , did an excellent job also , were thank all involved More