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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

April 01, 2021

Nicole and Josie are AMAZING! Josie was so helpful with the Tow Service. And nicole was very informative and kept me updated the entire time More

by jasmineharrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Mohr
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Great to hear, Jasmine! Thank you for sharing your recent experience with our service team. Please let us know if there is anything else we can do to help!

April 01, 2021

Great overall dealership experience. Friendly staff and easy, fast service. Extremely clean dealership. I was a first time customer and will definitely be back in the future. More

by rwrighins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Thank you! It is wonderful to hear that we have earned your business, as we take customer satisfaction very seriously. Please reach out if there is anything else you need, we will be happy to help!

April 01, 2021

Very prompt and professional service on a timely manner The service advisor was very courteous and professional and the vehicle was completed in promised time More

by amrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Greg David
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Great to hear, thank you so much! Feel free to reach back out if there is anything else we can do to help!

April 01, 2021

Love Simone in the service department, she always takes great care of me and us on top of the guys to get peoples vehicles done as safely and quickly as possible!! She needs a raise!! More

by Suzanne Heine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Thank you so much, Suzanne! We appreciate your kind words about Simone and value your feedback. We are honored to have you as a loyal customer and look forward to helping you again in the future!

Dec 01, 2022 -

Suzanne Heine responded

Simone needs her picture displayed!!! So people know who she is when I recommend her!!

April 01, 2021

Long story short. There's no communication between the advisors. Poor customer service skills. Neither Wayne or Mario seemed like they wanted to be there. Was told different issues about about vehicle fr More

by CARPTPYTHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Roatche, Mario Sessanta
Apr 05, 2021 -

Nucar Nissan of Allentown responded

We appreciate you taking the time to let us know about your recent service experience here at Rothrock. We’re sorry to learn that you were disappointed in how your service was handled. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. At your earliest convenience, please reach out to our General Manager Ron Carl at 484-223-0554 so we may personally address your concerns.

March 31, 2021

Very helpful!! Not pushy at all! Found a great car for our daughter and they had to stay extra late to finish up our sale, and they did it with a smile on their face! More

by nclmyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Apr 01, 2021 -

Nucar Nissan of Allentown responded

Thank you for the review! We're happy that we could help you find a vehicle for your daughter. If there's anything else we can do, let us know!

March 31, 2021

I liked them more then other ram dealers that i have bought trucks from in the past. No pressure, liked my sales person and staff More

by forestedelman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Apr 01, 2021 -

Nucar Nissan of Allentown responded

Thanks for the review! We're happy that you chose Rothrock and we'd love to do business with you again!

March 31, 2021

We always come to rothrock for the great serve thats always provided and fantastic deals we can always work out which is why we keep coming back everytime! More

by Rdoddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Tony Jabbour
Apr 05, 2021 -

Nucar Nissan of Allentown responded

That's what we like to hear! We truly appreciate your business and your continued loyalty.

March 31, 2021

I was very pleased with the dealership and salesman. Mr. Gardner was very professional and courteous. He listened and provided me with a great deal. I would highly recommend the dealership and Mr. Gardner. More

by P. Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gardner
Apr 05, 2021 -

Nucar Nissan of Allentown responded

We are delighted to hear that Dave helped in giving you such a great car buying experience with us! He is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! Thanks again!

March 31, 2021

Mr Gardner was very professional with helping us in choosing the right car for our needs . We explained the different needs to our way of work and traveling, he showed us different SUV that would handl More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gardner
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to tell us how we are doing, Rich! Dave will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

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