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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

April 04, 2021

As always top notch service Patrick is always an all start and provides great customer service and personal touch. Patrick is a true rock at this dealership. More

by KSCOUTY70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Apr 06, 2021 -

Nucar Nissan of Allentown responded

Thank you so much! We appreciate your feedback and are thrilled to hear that you had such a great visit with Patrick! We look forward to seeing you again soon!

April 04, 2021

I wish I wouldn't go to that place to repair my car. They didn't say the real facts to the car insurance, so ended not doing all the repairs related to accident More

by Yohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Mohr
Apr 07, 2021 -

Nucar Nissan of Allentown responded

We appreciate your review. We understand your frustration and would like to speak with you to learn more about your experience. At your convenience, please give our General Manager, Ron Carl, a call at 484-223-0554. We truly appreciate your business and hope to have the chance to work with you again in the future.

April 04, 2021

Spence was excellent. He was kind ,courteous and very knowledgeable. He took time to explain everything to us. It was a very pleasant experience. I would work with him again. More

by Jay bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spence Moran
Apr 06, 2021 -

Nucar Nissan of Allentown responded

That is great to hear! Thank you so much for your feedback! We are excited to hear that you had such a great visit with Spence and look forward to seeing you again soon!

Apr 06, 2021 -

Jay bird responded

Excellent experience. Spence was great i have bought many new cars in my life this definitely the best experience.

April 04, 2021

Second time dealing with Rothrock and couldn't be happier. Our vehicle was ready before promised and they were happy to address our concerns. My wife loves her pathfinder! More

by bdady75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Nick Bencivengo
Apr 06, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for your feedback! We are very excited to hear that you and your wife had a great visit with us and are enjoying your new Pathfinder! We hope to see you again soon!

April 04, 2021

Very unprofessional no work ethic no empathy for clients I went for a motor lied and came out with a car completely no video working not like working no GPS due to one of your mechanics tell me to go to a H More

by ENGLANDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlene Kratzer
Apr 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share your feedback with us. We’re disappointed to hear that you had a poor experience and we’d appreciate the opportunity to speak with you to discuss your visit in further detail to work towards an appropriate resolution. Please contact our General Manager, Ron Carl at 484-223-0554 at your earliest convenience. Your business means a lot to us and we look forward to talking with you shortly.

April 03, 2021

Very professional. I am always satisfied with the service, and customer service provided. They are willing to take care of, and resolve any issues that may arise. More

by jonesaej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche, Mario Sessanta
Apr 06, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for your feedback! We are excited to hear that you had such a great visit with our service staff and look forward to seeing you again!

April 03, 2021

Sheldon was straightforward and fair. He set me up with everything I needed to make a decision, and delivered what he said. No playing around. More

by NJ buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Simpson, Spence Moran
Apr 06, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for your feedback! We are thrilled to hear that you had such a great visit with Sheldon and look forward to seeing you again soon!

April 02, 2021

I was very pleased with my experience purchasing a used car this week. I never felt pressured and Kevin was very helpful throughout the process. More

by erinlt93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Apr 06, 2021 -

Nucar Nissan of Allentown responded

That's so great to hear! Thank you so much for your feedback! We are thrilled to hear that you had such a great visit with Kevin and look forward to seeing you again soon! We appreciate your business with us!

April 01, 2021

The first salesman was terrible but after my claim to the management they did a incredible job helping me out with my situation thanks Dave More

by DougM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret, Dave Gardner
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share your experience, Doug. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future.

April 01, 2021

Nick B. was great to work with. He responded immediately with any and all questions with had. He was able to get us where we wanted with the vehicle we wanted. More

by TARA.SULLY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Nick Bencivengo
Apr 05, 2021 -

Nucar Nissan of Allentown responded

Thanks so much, Tara! We are so happy to hear of the great car buying experience that Nick provided you. Enjoy your new car, and reach out if you have any further questions!

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