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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

May 18, 2021

Everyone that I had interaction with, spoke to me with respect. Not a number. That was refreshing. The customer lounge was up-to-date and very clean. This was my first time at Rothrock motors service depa More

by schaft
Recommend Dealer
Yes
Employees Worked With
Wayne Roatche, Chelsea Norton, Mario Sessanta
May 19, 2021 -

Nucar Nissan of Allentown responded

We want to offer a sincere thank you for your kind words and for giving us the opportunity to serve you! We are grateful you chose to visit all of us at Rothrock Motor Sales and we will continue to work hard to provide great customer service for each visit. Thank you!

May 17, 2021

It was great working with Dan and Ajay. They were very helpful with my purchase. Thank you guys! Not so much with the financing person. More

by cdp
Recommend Dealer
Yes
Employees Worked With
DAN FINE
May 18, 2021 -

Nucar Nissan of Allentown responded

We enjoyed working with you as well! Thank you for visiting us at Rothrock Motor Sales and for sharing your feedback with us. We hope to make your next visit even better!

May 15, 2021

Tony has been AMAZING to work with! I loved my experience with Roth Rock! Definitely a returning customer! Thank you to the Team at Roth Rock! More

by marissasigafoos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
May 17, 2021 -

Nucar Nissan of Allentown responded

Thanks for leaving us this great review! Tony is a great asset to our team and was more than happy to help! We appreciate your business and we hope the team can help you again soon!

May 14, 2021

This dealership is wonderful and always has been. The staff is great in every way. We walked away with a used 2018 Hyundai Elantra in mint condition and I love it! More

by rosieduran06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
May 17, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review! We are thrilled to hear that you had a great experience with our team here at Rothrock. Please come back and see us again soon!

May 10, 2021

This place sucks...from the salesman who was very inexperienced to the fact that they sell you a brand new car dirty just to charge you a $200 cleaning fee and when asked why they tell you that it al More

by vinte23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt something
May 10, 2021 -

Nucar Nissan of Allentown responded

Thank you for sharing this feedback with our team. We strive to provide top quality customer service every step of the way and we are disappointed to know we did not meet your expectations. We’d be happy to speak with you about your concerns further, and encourage you to reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you.

May 10, 2021 -

vinte23 responded

I do not have any further concerns...my review is based on the experience we had at your dealership.

May 08, 2021

I dealt with a lot of new car dealers over the years (lots) Most of them was xxxxxxxx and put a act on like they care about you until the sale is done. Let me tell you all this Go to Rothrock Nissan an More

by Bonmike118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli
May 10, 2021 -

Nucar Nissan of Allentown responded

Wow, thank you for this stellar recommendation and kind feedback! We're so pleased Nate could help you get exactly what you needed and make the experience enjoyable and smooth. We appreciate you taking the time to tell us about your visit and we hope you'll let us know if there is anything else we can do to be of service. Enjoy your new ride!

May 10, 2021 -

Bonmike118 responded

You are welcome. I had many employees over the years when I was in business. I always like it when I heard from a customer about my employee. When I heard a good review I show my appreciation and give them a raise & a gift certificate for two to a nice restaurant. One thing I believe in you treat your employees the way you would want to be treated. One last thing on this subject. I hope that you guys show Nate Marinelli Your appreciation because he is an excellent employee that represents Rothrock Motor Sales Thank you again Mike

May 07, 2021

Excellent salesman. Very friendly and easy to work with. Very helpful and knowledgeable. Made it easy to work out a deal. Third car we have purchased from rothrock over the years. More

by Dklemm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
May 07, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for your continued loyalty to our team here at Rothrock Motor Sales! We enjoy working with you and we're so pleased to know your most recent visit met your expectations. We look forward to working together for many years to come!

May 07, 2021

It was a fast and excellent experience! Dan and It was a fast and excellent experience! Dan and everyone was great. From the cleanliness of the car to the paperwork process all seamless. Great Jo More

by David.brodt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
May 07, 2021 -

Nucar Nissan of Allentown responded

This is wonderful to hear, David! Thank you for visiting Dan and the team and for sharing this 5-star review with us. Don't hesitate to let us know if there is anything else we can do to be of assistance!

May 06, 2021

It was a pleasure continuing our business with Rothrock. Wes Maxwell was knowledgeable and easy to work with. We highly recommend this dealership and plan on going back to purchase our next vehicle. More

by jjmotts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
May 06, 2021 -

Nucar Nissan of Allentown responded

We really appreciate your recommendation! It's great to hear that Wes and the team were able to get you just what you needed. If there is anything else we can do for you please feel free to reach out.

May 04, 2021

This was a really great sales experience! Wes was able to conduct most of the sale over text message which made it very convenient for me. He had everything arranged for when we arrived at the dealership, ca More

by trevortjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell, Anthony Karb
May 06, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for the review, Trevor! It is fantastic to hear that Wes was able to make the whole experience so easy and convenient as possible. We always do our best to keep the buying process simple so it's great that the team was able to achieve that for you. Please let us know if you need anything else!

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