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Nucar Nissan of Allentown

Allentown, PA

4.7
5,142 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,142 reviews

May 23, 2021

Kevin was awesome! He Made the buying process very easy. He was reasonable, attentive, and provided great customer service. First car salesperson I ever liked :) More

by Toshicierlitsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
May 24, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this review about your car buying experience at our dealership! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

May 23, 2021

Kevin was friendly and a pleasure to work with in the purchase of the vehicle. No pushy sales pitch. It was a very easy process. Would return for purchase of next vehicle. More

by Stick1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
May 24, 2021 -

Nucar Nissan of Allentown responded

The pleasure was all ours! Thank you for choosing to visit us at Rothrock Motor Sales and for leaving us this wonderful feedback. Let us know if there is anything else our team can do to be of service!

May 22, 2021

The staff was great! Met us at the door and connected us to the salesman I had talked to on the phone. Dan was knowledgeable and helped me through my first truck purchase! Thanks so much! More

by jakewetherbee7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
May 24, 2021 -

Nucar Nissan of Allentown responded

Thank you, Jake, for taking the time to leave such a kind review of your experience here at Rothrock Motor Sales! Customers like you are why we love coming to work every day. We hope you're enjoying your truck and we look forward to continuing our relationship in the future!

May 21, 2021

This dealership was phenomenal! I went in told them what I wanted, my price range and next day I got exactly what I wanted! Yay!! More

by crystalchrist46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Briggs
May 21, 2021 -

Nucar Nissan of Allentown responded

We're delighted to know our team could provide you with a 5-star experience from start to finish! Thank you so much for leaving us this review and for visiting us at Rothrock Motor Sales. Come see us again sometime!

May 20, 2021

I would recommend the dealership. My biggest complaint is I did not feel that Tyler did a very good job of going over the features of the car. More

by SUE1773
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
May 21, 2021 -

Nucar Nissan of Allentown responded

Hello Sue, thank you for choosing Rothrock Motor Sales and for taking the time to share this helpful feedback with our team. We want you to feel 100% confident and comfortable with every feature of your new vehicle, and we encourage you to reach back out to Tyler or the rest of the team if you have any lingering questions or concerns that we can help with. Thanks so much for your recommendation and we hope to work with you again in the future!

May 20, 2021

First time visitor was helped right away, staff was very polite, justin briggs from sales helped find my new vehicle within minutes, pleasant experience overall More

by Fitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Briggs
May 21, 2021 -

Nucar Nissan of Allentown responded

That's wonderful to hear! Thank you for taking the time to share your thoughts with us and for choosing Rothrock Motor Sales for your recent purchase. Let us know if we can do anything else to help!

May 19, 2021

Just purchased a Nissan Rouge and the salesman Matthew Burke went above and beyond my expectations! He was very knowable and polite. He took the time to answer all my questions. I also met Nat ( financ More

by mmmouse@ptd.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Burke, Nate Marinelli
May 20, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share such kind words about our staff! We really appreciate it!

May 19, 2021

Great , Thank you Dan to be kind with us and being so helpful , you really did a good job and helping to have the best day. More

by Betsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
May 20, 2021 -

Nucar Nissan of Allentown responded

We are thrilled to hear that you had such a great experience!

May 18, 2021

I have not had any problems with this dealership. Kevin was great to work with. Finance manager explained the details of the loan and the maintenance agreement. More

by Ingram.605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
May 18, 2021 -

Nucar Nissan of Allentown responded

This is great feedback to hear! Thank you for choosing our dealership and for sharing this review with us. Let us know if there is anything else our team can do to be of service.

May 18, 2021

KEVIN was great but the final numbers did not match what we were shown on the white sheet. Some $280 higher in unexplained costs that we did not discover until we got home. Very upsetting for us. More

by Rapposellir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard , Kevin Podratz
May 18, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know about your recent experience at our store. We are disappointed to hear that your experience was frustrating. It's our goal to provide the best customer service possible for all our customers and your feedback will help us improve. We want to make sure we personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our General Manager, Ron Carl, at 484-223-0554.

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