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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

June 11, 2021

Tony was great we were in a time crunch as we had our 2 youngest kids with us by the time the car was detailed we were done with the paperwork he made sure our kids were occupied while we were doing what w More

by Hgdt412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Jun 15, 2021 -

Nucar Nissan of Allentown responded

Thanks for working with Tony and the team, it's good to hear that he took great care of you and the kids. Enjoy your new ride, and please let us know if there's anything else we could help with!

June 11, 2021

I can not thank Kevin enough for taking the time, and even staying after the dealership was closed to make sure that I left with a vehicle the same day. I was not looking forward to buying a car after I More

by jessicaaccardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Jun 11, 2021 -

Nucar Nissan of Allentown responded

Wow, thank you for the kind words! We are delighted to hear that Kevin gave you such a great experience here at Rothrock. Ensuring that you are happy with every step of the buying process is important to us, and we are delighted to hear that you received that. Please let us know if there is anything else we can do for you!

June 11, 2021

Service was efficient and done to my expectations. The work was routine maintenance so I have nothing more to add. It was completed as promised More

by PERPLEXEED704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Jun 15, 2021 -

Nucar Nissan of Allentown responded

Thanks for letting us help out, we're glad the work was efficient. If you need us again, please let us know!

June 11, 2021

Wesley made the whole buying process super easy. Straight forward sales with no hidden gimmicks or fees. I made the trip from out of state which is always worrisome. But Wesley and the team made me feel conf More

by Adb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
Jun 16, 2021 -

Nucar Nissan of Allentown responded

This is so wonderful to hear! Thank you for making the trip to come see Wesley and the rest of our team here at Rothrock Motor Sales for your purchase and for taking the time to tell us about your experience. We're so happy you are completely satisfied with your visit and we hope you're loving your new vehicle! Let us know if there is anything else we can do to be of service!

June 11, 2021

I have been dealing with Rothrock Motors since 1990 and have found them to be a terrific dealership to do business with. Their service department is very competent and I am very pleased with them. Mario More

by ranceb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers, Wayne Roatche, Mario Sessanta
Jun 15, 2021 -

Nucar Nissan of Allentown responded

We're glad to hear Mario was able to help, thanks for working with our team once again. We can't wait for your next visit back!

June 11, 2021

I got a full detail done and it was definitely rushed and not how I expected it to come out. Could of been cleaned better. More

by lizaz102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
Jun 14, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to share your feedback with us. Please know that our team works hard to provide the best possible service for every customer, so we’re disappointed to hear that you’re dissatisfied with your most recent visit. Please contact our General Manager, Ron Carl, at 484-223-0554 at your convenience so we can discuss your concerns and make things right. Thank you again.

June 10, 2021

Easy to deal with and associates were very friendly and no pressure. Went over all details of the Nissan Rogue and different coverages with me. More

by dlodonn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Jun 11, 2021 -

Nucar Nissan of Allentown responded

Thanks for the kind words! We are glad to hear that our team took great care of you! Come back and see us again soon!

June 10, 2021

Great place to get your car worked on the people are very nice and helpful no matter the car they can fix it love it More

by GSXRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derryl fisher, Simone McErlean, Greg David, Monte Loch, Ansar Rahim, Jarred Stirk, Pat Karner, Patrick Jeffers, Charlene Kratzer, Daniel Rodriquez
Jun 11, 2021 -

Nucar Nissan of Allentown responded

Thank you for letting us know how we are doing! Let us know when you are ready for your next service!

June 10, 2021

Mario was great as always. $105.00 for a oil change and tire rotation is a bit pricy. Service tech did not place a windshield sticker when my next oil change is due. Also the car wash is a nice touch, but More

by jorsulak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Sessanta
Jun 11, 2021 -

Nucar Nissan of Allentown responded

Thank you for visiting all of us at Rothrock Motor Sales and for telling us about your experience with Mario and the team! We appreciate you sharing this helpful feedback on the areas we can improve for next time. If you’d like to share any additional thoughts with us, please don’t hesitate to reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you for your time and we hope to have the opportunity to work with you again in the future!

June 10, 2021

Matthew was a pleasure to work with and very knowledgeable and went over all the details on the Nissan Rogue. If we asked a question he didn’t know the answer he immediately went to manager to More

by gheyer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Burke, Nate Marinelli
Jun 11, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving us this great review! Matthew is a great asset to our team and was more than happy to help! We hope the team can help you again soon!

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