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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

July 06, 2021

I have been there five times to fix a right sensor rear tire issue. And now they want me to go 6 time cuz the problem is still not fixed More

by THE_MSGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Simone McErlean, Patrick Jeffers, Charlene Kratzer
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for leaving your feedback on your recent service experience with us. We understand your frustration with your sensor issue and are sorry to hear that the problem is still not resolved. We would like the chance to speak with you more further regarding this issue and to personally apologize to you so that we can hopefully make things right. At your leisure, please give Ron Carl, our General Manager, a call at 484-223-0554.

July 05, 2021

Wes and the folks at Rothrock were l phenomenal. this is Wes and the folks at Rothrock were l phenomenal. this is my second purchase. I drove over two hours to their location to purchase and will again R More

by WFORTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell, Anthony Mammana
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating and for driving 2 hours to purchase from us again! We appreciate your shout-out for Wes and look forward to working with you again.

July 05, 2021

We greatly appreciated the support and expertise of each team member! You service and purchase package is exemplary! More

by rfarm5live
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The finance department: “Mo” 5 stars, Nate Marinelli, Justin Briggs
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We look forward to working with you in the future.

July 04, 2021

Contacted them via website and was contacted by staff very quickly. Inquired about a few options of vehicles that they got back to me with. Discussed some payments via phone then coordinated a test driv More

by spiker129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Simpson
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We're glad to hear that you had an easy time working with us and hope to work with you again.

July 04, 2021

Waited awhile for help with certain things to be looked at,,they are addressing them now, will see what the outcome is, I’ll get back when these things are complete More

by yankowym
Recommend Dealer
No
Employees Worked With
Patrick Jeffers
Jul 07, 2021 -

Nucar Nissan of Allentown responded

We appreciate you taking the time to leave this feedback of your ongoing service visit with us. We are sorry to hear it took longer than anticipated for your service needs to be addressed. We aim for 100% customer satisfaction and hope you are pleased with the outcome of your service visit. If you have any ongoing questions or concerns, please reach out to Ron Carl, our General Manager, at 484-223-0554. Thank you and have a great day.

July 03, 2021

best deal in the allentown price is fair will be back More

by jay lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating! We look forward to your return to Rothrock Motors.

July 03, 2021

I have picked up a nail in the rear tire of my new Nissan Rogue. Went to the express service. Tire was fixed quickly and efficiently and I was out of there in less than an hour More

by PIERVALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for your 5-star rating! We look forward to working with you in the future.

July 03, 2021

Very great and friendly staff!! Anthony was awesome and friendly and helped us find our new car! We found our vehicle that fit our needs yet was affordable. Highly recommend anyone to check this place out More

by selvavela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Narang, Anthony Mammana
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating and your shout-out for Anthony! We appreciate your recommendation of Rothrock Motors and look forward to working with you again.

July 03, 2021

This was an amazing experience Dan was extremely helpful got me into an amazing I am just extremely happy with car and service More

by Adari0828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN FINE
Jul 07, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 5-star rating and your shout-out for Dan! We look forward to assisting you in the future.

July 03, 2021

Very pleasant staff. The mechanics always do great work and are honest. I was told I would need my rotors resurfaced in the near future. Some time had passed before I was able to make that appt. I was worr More

by STEPH_S01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Jul 12, 2021 -

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us this detailed feedback of your time with us at Rothrock! We are so happy to hear that our service team has taken good care of your vehicle and exemplified our values with you. We pride ourselves on our team of honest, hard-working, and knowledgeable staff members. However, we are disappointed to hear that your wait times have been longer than anticipated. We value each piece of feedback we receive, and will use your feedback to improve in the future. If you have any lingering questions or concerns, please feel free to reach out to Ron Carl, our General Manager, at 484-223-0554. We appreciate your business and hope you have a great day!

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