Nucar Nissan of Allentown

Simone’s customer service skills are EXCELLENT. It’s always a pleasure dealing with her. Keep up the great work. Thank you Simone Cathleen Shorter always a pleasure dealing with her. Keep up the great work. Thank you Simone Cathleen Shorter More

Rothrock staff was very professional and helpful. We purchased our first Infinity with them and couldn’t be happier. Thank you to the staff. We will be back! purchased our first Infinity with them and couldn’t be happier. Thank you to the staff. We will be back! More

I delivered my vehicle at 8am and the service rep said the work would take 3 hrs. I didn’t get a call to pick up my vehicle until after 4pm. The rep was very rude, my car had oil stains from the technic the work would take 3 hrs. I didn’t get a call to pick up my vehicle until after 4pm. The rep was very rude, my car had oil stains from the technician’s fingers. They left trash in my car and left my keys between the center council and seat. All this for a vehicle inspection and recall on the hood latch. They told me my inspections were free because I bought the vehicle there but then charged me for “labor”. I will not be taking my vehicle back there. It’s a shame because there was a pickup truck on the lot that I was interested in but why would I want to anchor myself to them and further? They made me feel like they purposely pushed my vehicle to the back of the line and then gave me half assed service, no thank you… More

The Jeep service staff is extremely rude and very unprofessional. I brought my Jeep in to be serviced for an issue and they told me they fixed it. Picked it up the next morning and drove it for less unprofessional. I brought my Jeep in to be serviced for an issue and they told me they fixed it. Picked it up the next morning and drove it for less than 25 miles and my Jeep was worse than when I brought it in originally. Mechanic took my car for a test drive and stated it was unsafe to drive as it needed a new transmission at 35,000. The service manager gave my husband and I a hard time about honoring the warranty on the vehicle and getting a loaner car. Chrysler’s policy states that I get a loaner vehicle since I was still under my factory warranty. We went over his head and got a loaner issued by Chrysler. He was not happy about this and was very petty. When the loaner car company showed up he sent them away after yelling at me outside that my husband was a profanity. They are very unprofessional. More

Our salesman Anthony was kind, patient and answered any questions we had. The financial person Rich was super nice and helpful. Definitely check them out. questions we had. The financial person Rich was super nice and helpful. Definitely check them out. More

I had a higher mileage scheduled service and new back break pads installed. They were very clear with needed device versus optional service. Very friendly staff. break pads installed. They were very clear with needed device versus optional service. Very friendly staff. More

Waiting area is very clean. Staff was pleasant and courteous. Kept me updated as to status of my service. I waited longer than my other visits, but I was okay with that. courteous. Kept me updated as to status of my service. I waited longer than my other visits, but I was okay with that. More

Hello, anyone who knows me knows that car buying is my least favorite thing to do, but going out to Rothrock (PA) from MD was the right choice for my husband and I , Kevin and the team not only made sure least favorite thing to do, but going out to Rothrock (PA) from MD was the right choice for my husband and I , Kevin and the team not only made sure they listened to my needs but they did everything possible to make sure that we got the car we came for, I am EXTREMELY happy with my experience from start to finish. I would definitely buy from them in the future. :) More

Professional service every time, staff is friendly and very knowledgeable.work is done correctly first time, every time. Easy to drop off or wait for repairs. very knowledgeable.work is done correctly first time, every time. Easy to drop off or wait for repairs. More

Very helpful and easy to work with! Willing to help me get what I needed in order to purchase the car I wanted without hassle! get what I needed in order to purchase the car I wanted without hassle! More