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Nucar Nissan of Allentown

Allentown, PA

Overview
Reviews
4.7
5,143 Reviews
Call Dealership (610) 778-0048
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1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

April 17, 2024

Brenden at Rothrock has been wonderful to work with, he made the car buying experience enjoyable and efficient! More

by marranz80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Report | Print
Apr 17, 2024 -

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad Brenden was able to help you out! Enjoy your new Dodge and take care!

April 17, 2024

Always a good experience with Simone and everyone else in the service department!! They need a raise especially Simone, she goes above and beyond to help!! More

by Suzanne Heine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Charlene Kratzer
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Apr 18, 2024 -

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad to hear Simone did such a great job and went above and beyond to help you! Until next time, take care!

April 16, 2024

Service Dept. is fantastic. right in and out. and easy to check in t0o. Nice waiting area More

by stephenm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
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Apr 16, 2024 -

Nucar Nissan of Allentown responded

Thank you for your positive review! Please don't hesitate to reach out to us if there's anything else we can do for you. We look forward to serving you again in the future!

April 16, 2024

Overall a pleasant experience. The dealership has a good selection of vehicles. We were able to find what we were looking for More

by drabouskim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Mendez
Report | Print
Apr 16, 2024 -

Nucar Nissan of Allentown responded

Thank you for your review! We're pleased to hear that you had a pleasant experience with us at Rothrock Motors. We hope to see you again in the future!

April 16, 2024

Very pleasant. Very helpful. I wish it was a shorter process though. We were there for 3.5 hours. More

by S.hansler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bencivengo
Report | Print
Apr 16, 2024 -

Nucar Nissan of Allentown responded

We're glad to hear that your experience with us was pleasant and that our team was helpful throughout. We understand the importance of your time and apologize for the extended wait. Thank you for choosing Rothrock Motors. We truly appreciate your patience and look forward to serving you again.

April 15, 2024

If I could select a minus 5 that would be my choice. Very dissatisfied! Never will get another car there! More

by MICKHANNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Baret, Mario Sessanta
Report | Print
Apr 17, 2024 -

Nucar Nissan of Allentown responded

We’re truly sorry to hear about your extremely negative experience. Your feedback is incredibly valuable, and we assure you that we will use it to improve our services. If there's anything specific you'd like to address or discuss further, please reach out to us. We genuinely appreciate your feedback and regret any inconvenience caused.

April 15, 2024

Rothrock was easy to deal with. Brendan Kelly was very knowledgeable and responsive to our requests. More

by mardsuadj
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Kelly
Report | Print
Apr 16, 2024 -

Nucar Nissan of Allentown responded

We're pleased to hear that your experience with us was enjoyable. Thank you for choosing Rothrock Motors, and we appreciate your feedback!

April 14, 2024

Very quick and professional. My truck was ready to go well before the estimated time. More

by JKIEFSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer, Chelsea Norton
Report | Print
Apr 16, 2024 -

Nucar Nissan of Allentown responded

Thank you for your positive review. We're glad that your truck was ready ahead of schedule. Please don't hesitate to reach out if there's anything else we can do for you.

April 14, 2024

Made my appt for inspection and asked how long I would have to wait. A time frame was given to me for 2 1/2hrs & it was completed. They explained everything that was done & everything that is needs to be More

by Mnroskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Charlene Kratzer
Report | Print
Apr 16, 2024 -

Nucar Nissan of Allentown responded

It's wonderful to hear about your positive experience with Rothrock Motors! We're thrilled that your inspection appointment was completed within the estimated time frame and that you received thorough explanations about the service. Thank you for choosing us for your vehicle servicing needs!

April 14, 2024

Anthony Bencivengo is such an amazing wonderful person he was so awesome with every part of my purchasing process, his knowledge and professionalism was perfect. Also the Finance Dept Manager Kevin Podratz More

by lauriecatborer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz, Anthony Bencivengo
Report | Print
Apr 16, 2024 -

Nucar Nissan of Allentown responded

Thank you for your positive review! We're delighted that Anthony and Kevin made sure you felt informed and comfortable every step of the way. Thank you for choosing Rothrock Nissan for your vehicle needs!

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