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Nucar Mazda of New Castle - Service Center
New Castle, DE
48 Reviews
48 Reviews of Nucar Mazda of New Castle - Service Center
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February 07, 2019
OILCHANGE AND MAINTENANCE CHECK Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future mainten Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future maintenance check. Thank you. More
by ORLANDO
Employees Worked With
MELISSA WARD
January 26, 2019
Great Service I had a great service experience and I will definitely be back I luv the loaner car experience!!! I luv my Mazda 6 Touring and I will be back for them I had a great service experience and I will definitely be back I luv the loaner car experience!!! I luv my Mazda 6 Touring and I will be back for them to service my car! More
by Msmaxamil
Employees Worked With
I worked with two people in service
January 23, 2019
Great Customer Service! I took my Mazda Touring to Nucar for a tire repair and wheel inspection. I hit a pot hole on Route 1 in PA and damage the tire and wheels. They took m I took my Mazda Touring to Nucar for a tire repair and wheel inspection. I hit a pot hole on Route 1 in PA and damage the tire and wheels. They took my car, I took the shuttle to my destination, returned to Nucar a happy customer. Thank you John! More
by butterlyL
Employees Worked With
December 11, 2018
Excellent service The Mazda service department is the best! They treat you fairly always. Never recommend something you don’t need. John is the best service manager. Bo The Mazda service department is the best! They treat you fairly always. Never recommend something you don’t need. John is the best service manager. Bought my first Mazda in 2003, bought my second in 2016. More
by donnazab
November 08, 2018
Repair of GPS MY GPS suddenly went wacko. It thought I was home no matter where I was. The dealership had never seen anything like it, but figured it out. They g MY GPS suddenly went wacko. It thought I was home no matter where I was. The dealership had never seen anything like it, but figured it out. They gave me a loaner while that was going on and repaired it quickly once the part came in. More
by Sibby
Employees Worked With
service dept
October 03, 2018
Always pleased with Nucar Mazda Service We have owned many Mazdas and keep coming back because of the service department. We had a sudden issue with our 2006 Mazda 3 due to slamming on brak We have owned many Mazdas and keep coming back because of the service department. We had a sudden issue with our 2006 Mazda 3 due to slamming on brakes. It was tricky to diagnose because it was sensor related and appeared to be repaired, but the crew insisted on a test drive to find out if more attention was needed. It was repaired completely and promptly. Thank you again everyone in Mazda service and especially John and Melissa! While we were there we ran through the numbers on our lease and considered several different options with Dan. We have time to consider our next steps and feel much more informed after Dan took so much time to make sure the options were extremely transparent. More
by leawain
August 23, 2018
Excellent customer service skills, very polite. I am very pleased with everyone, that helped me get into my new car, Dan Stanitski, Ed in finance, my experience with the service done on my car was I am very pleased with everyone, that helped me get into my new car, Dan Stanitski, Ed in finance, my experience with the service done on my car was excellent. I am very happy with my new car. Thank you all so much and take care. Vicki Bogia. More
by nicecar.vicki1
August 07, 2018
Absolutely Awful Terrible. Absolutely the worst. Rude staff. Ignorant management. Think they’re the only game in town. They damaged my vehicle and wouldn’t pay for it. Terrible. Absolutely the worst. Rude staff. Ignorant management. Think they’re the only game in town. They damaged my vehicle and wouldn’t pay for it. When I got back into my car they had smoked in it and the stereo was CRANKED and they had put almost 70 miles on it. Guessing they used it to go to lunch or something as there was a McDonalds cup in it when I got it back that I hadn’t left in it. The owner’s name is Chris Dagesse. His daddy gave him this dealership and he runs it like the spoiled brat he is. More
by ChrisDagesseSucks
July 31, 2018
I can go anywhere. I choose to keep coming back to Nucar! I can go anywhere. I choose to keep coming back to Nucar. John Stidham and Mellissa are the best! I feel I can trust what they say to me. Thank you! I can go anywhere. I choose to keep coming back to Nucar. John Stidham and Mellissa are the best! I feel I can trust what they say to me. Thank you! More
by Lisa
Employees Worked With
July 31, 2018
It was a Pleasure Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Par Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Parts by Ira Benson who had the parts in stock and supplied Bill for a Fast Repair. Great Team. Thanks: NuCar Mark Richman 2009 HUMMER H2 NOTE Drop Down List does not show HUMMER Chevy Selected. More
by buzz
Employees Worked With
Bill Ennis / Mechanic...Ira Benson/ Parts.. And Service Writer
