Nucar Mazda of New Castle - Service Center

Excellent service experience! From the moment I was pleasantly greeted when I arrived to drop off my car until I was escorted to my car when it was finished, I was treated pleasan From the moment I was pleasantly greeted when I arrived to drop off my car until I was escorted to my car when it was finished, I was treated pleasantly and efficiently. Every step of the process was explained to me carefully and I received frequent email updates.. A+ to all of you! More

Professional and prompt. The support and the clarity of service give me confidence in their work. I have no dread in going to service my car. I trust them. That matters. The support and the clarity of service give me confidence in their work. I have no dread in going to service my car. I trust them. That matters. More

Another Geat Experience at NuCar Mazda Excellent customer service as always by Jon Stidham and Melissa Ward. They are professional and care about you and your car. They provided me with Excellent customer service as always by Jon Stidham and Melissa Ward. They are professional and care about you and your car. They provided me with some recommendations for maintenance of my Mazda6 and quickly completed the items I approved. Jon and Melissa are a major reason why I take my car there. More

Wonderful I received wonderful service by Mr. Lopez. He was quite friendly and informative. The service work was good as well. Overall, it was a positive experi I received wonderful service by Mr. Lopez. He was quite friendly and informative. The service work was good as well. Overall, it was a positive experience. More

Excellent The service was excellent as usual. I was there for a recall problem on my 2018 Mazda CX-5. Didn’t take long to repair. The service was excellent as usual. I was there for a recall problem on my 2018 Mazda CX-5. Didn’t take long to repair. More

Everything from check-in to check-out was great I find the service department to be a place where I can trust the advice and the execution of repairs and maintenance to be exceptional. I have been a I find the service department to be a place where I can trust the advice and the execution of repairs and maintenance to be exceptional. I have been a customer for over twenty-five years and would not think of taking my vehicles anywhere else. More

Great dealership and service department Great dealership for no-nonsense best price. Also, great service after the sale And excellent responsible service department. Consider this dealers Great dealership for no-nonsense best price. Also, great service after the sale And excellent responsible service department. Consider this dealership when buying a new master or getting your car routinely serviced. I drive from New Jersey and it’s worth the trip. More

Amazing Service This dealership has serviced my Mazda trucks since I purchased my first one in 1982. I now own my third Mazda truck. The service staff have never fai This dealership has serviced my Mazda trucks since I purchased my first one in 1982. I now own my third Mazda truck. The service staff have never failed me. They are knowledgeable, trustworthy and provide excellent service. More

So great!! I was thrilled with my first experience here. They did the service I requested, I was able to get Apple CarPlay installed even though I hadn’t schedul I was thrilled with my first experience here. They did the service I requested, I was able to get Apple CarPlay installed even though I hadn’t scheduled it beforehand and they even tapped out a little dent I had in my door! Thank you so much! I love my Mazda and even though I didn’t buy it at NuCar, I will be bringing it there from now on. More

Great First Time Visit Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks a Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks again everyone! More