Nucar Mazda of New Castle

Good Service! There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one on one conversation regarding my vehicle. More

Very pleasant This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time e This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time explaining all the features on the cars. Great service department. Courteous and thorough. When lease is up will get another Mahad. More

The Best Place to Choose your Next Vehicle My first experience picking my first car was the best ever and the sales rep did an extroadinary job helping me get the car i dreamed of there was not My first experience picking my first car was the best ever and the sales rep did an extroadinary job helping me get the car i dreamed of there was not a problem at all and he made me feel very comfortable at making the right choice and informed me down to every detail about the transaction i will continue to come back in the future and i can gurantee that thank you so much Nucar for making me feel at home ! More

Guy at Desk Cares I usually don’t write reviews but thought I’d give a shout out, for great customer service, guy at front desk went out his way to see if he could help I usually don’t write reviews but thought I’d give a shout out, for great customer service, guy at front desk went out his way to see if he could help me with the issue I was having. Thank You for not brushing me off. More

Service Review This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling me I was entitled to a free service. Apparently, it is a system generated e-mail from the Sales staff, but this service person did not know anything about it. More

Quick oil change and a car wash I forgot to bring oil change coupon and service person got one on-line so I would get a better deal. They washed car too! Service was quick and people I forgot to bring oil change coupon and service person got one on-line so I would get a better deal. They washed car too! Service was quick and people there were very kind to us. More

Awesome customer service !! Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend thi Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend this place as I have purchased several cars from them as well. Thanks for a great experience !! More

Fast service I had 2 recalls completed at this dealership. I was surprised how fast the work was completed. I was told it would be done in an hour and it ended up I had 2 recalls completed at this dealership. I was surprised how fast the work was completed. I was told it would be done in an hour and it ended up taking only 30 minutes. Great service. I will definitely return to this dealership for any service work. Thank you. More

Friendly, helpful, thorough and efficient. Brought my car in for recall and oil service which was completed in expected timeframe. Also received evaluation results for key inspections. They are Brought my car in for recall and oil service which was completed in expected timeframe. Also received evaluation results for key inspections. They are very helpful! More

NuCar Collision repair I had an accident and NuCar Collision Service Center was superb. From LInda on the front desk to Jamie who managed my claim, no one could have been be I had an accident and NuCar Collision Service Center was superb. From LInda on the front desk to Jamie who managed my claim, no one could have been better! Having an accident is very stressful but the team there decreased my stress considerably and made the experience a positive one. They had excellent communication and let me know at what stage my repair was in along the way, so I was able to prepare. Thank you NUCAR Collision Service Center Team! More