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Nucar Mazda of New Castle

New Castle, DE

4.4
134 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 134 reviews

July 02, 2018

Good Service! There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one More

by Pmdiva312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Shaer
Jul 05, 2018 -

Nucar Mazda of New Castle responded

Hi there! Thank you for taking the time to share your great experience with us! It is always our top priority that all of our customers leave completely satisfied, and we are thrilled to hear that this was the case. We hope you have a wonderful day, and if we can help with anything in the future, please do not hesitate to reach out!

June 14, 2018

Very pleasant This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time e More

by Mazda Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam our leasing agent was excellent. , Dave Carsch
Jun 18, 2018 -

Nucar Mazda of New Castle responded

Hi Mazda Mama! We greatly appreciate your business and are so pleased that we have been able to really help you out over the years! We look forward to your next visit and hope you have a great day! Happy motoring!

June 11, 2018

The Best Place to Choose your Next Vehicle My first experience picking my first car was the best ever and the sales rep did an extroadinary job helping me get the car i dreamed of there was not More

by Veganday23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Nucar Mazda of New Castle responded

We are so glad that you had such a great experience with us in your first car purchase! We look forward to having you back, our service department will be waiting to help you out upon your return. Happy motoring!!

June 10, 2018

Guy at Desk Cares I usually don’t write reviews but thought I’d give a shout out, for great customer service, guy at front desk went out his way to see if he could help More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he’s at service desk early in morning
Jun 11, 2018 -

Nucar Mazda of New Castle responded

Hi Richard, Thanks for taking the time to let us know how we did, and thank you for highlighting one of our staff that helped to make your experience a good one. We hope you have a great day!

June 08, 2018

Service Review This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling More

by vicfend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Nucar Mazda of New Castle responded

Hi John, Thank you for bringing this to our attention, we will be looking into this further. Thank you for your honest feedback. Have a great day!

April 25, 2018

Quick oil change and a car wash I forgot to bring oil change coupon and service person got one on-line so I would get a better deal. They washed car too! Service was quick and people More

by BobPeg28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cowan
May 21, 2018 -

Nucar Mazda of New Castle responded

Hi Bob, Thanks so much for your positive review. We truly appreciate your business and look forward to your future visits! Take care!

April 14, 2018

Awesome customer service !! Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend thi More

by Jakesmazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Nucar Mazda of New Castle responded

Thank you so much for the wonderful review! We thank you for your recommendation and are proud to have earned it! We look forward to having you back, have a great day!

March 31, 2018

Fast service I had 2 recalls completed at this dealership. I was surprised how fast the work was completed. I was told it would be done in an hour and it ended up More

by KarenK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe her name is Melissa Stansell.
Apr 11, 2018 -

Nucar Mazda of New Castle responded

We are glad to know you found our service department to be so efficient! Thank you for taking the time to leave us this review, have a wonderful day!

March 18, 2018

Friendly, helpful, thorough and efficient. Brought my car in for recall and oil service which was completed in expected timeframe. Also received evaluation results for key inspections. They are More

by Patster13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
Mar 20, 2018 -

Nucar Mazda of New Castle responded

We are so glad you found NuCar to be so accommodating and helpful! Thank you so much for leaving us this feedback, we appreciate your business very much and look forward to having you back!

March 08, 2018

NuCar Collision repair I had an accident and NuCar Collision Service Center was superb. From LInda on the front desk to Jamie who managed my claim, no one could have been be More

by LSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda at the front desk at NUCAR Collision and Jamie(?), the gal that managed my claim and handled my case. She was absolutely superb!!
Mar 12, 2018 -

Nucar Mazda of New Castle responded

We will pass on your kind comments to the team here at NuCar. We understand how stressful these situations can be. We work very hard to alleviate some of that stress to get you back out on the road as soon as possible. We are pleased to know that we were able to provide you with a positive experience. Thank you for the great review! Take care!

Apr 11, 2018 -

Nucar Mazda of New Castle responded

Thank you so much for this wonderful review! We are so glad that our Collision Service Center was so communicative and helpful. Thanks again for taking the time to leave us a rating. We appreciate your business and look forward to having you back.

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