Nucar Mazda of New Castle
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed - 4:00 PM
Sunday Closed
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Showing 118 reviews
Awesome customer service !! Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend thi Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend this place as I have purchased several cars from them as well. Thanks for a great experience !! More
Fast service I had 2 recalls completed at this dealership. I was surprised how fast the work was completed. I was told it would be done in an hour and it ended up I had 2 recalls completed at this dealership. I was surprised how fast the work was completed. I was told it would be done in an hour and it ended up taking only 30 minutes. Great service. I will definitely return to this dealership for any service work. Thank you. More
Friendly, helpful, thorough and efficient. Brought my car in for recall and oil service which was completed in expected timeframe. Also received evaluation results for key inspections. They are Brought my car in for recall and oil service which was completed in expected timeframe. Also received evaluation results for key inspections. They are very helpful! More
NuCar Collision repair I had an accident and NuCar Collision Service Center was superb. From LInda on the front desk to Jamie who managed my claim, no one could have been be I had an accident and NuCar Collision Service Center was superb. From LInda on the front desk to Jamie who managed my claim, no one could have been better! Having an accident is very stressful but the team there decreased my stress considerably and made the experience a positive one. They had excellent communication and let me know at what stage my repair was in along the way, so I was able to prepare. Thank you NUCAR Collision Service Center Team! More
Great Service Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running e Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running excellent ! More
Oil change Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining my cars perfirmance. More
Fast and professional service. Very good dealership, everybody is helpful and professional. The sales and management personnel was very knowledgeable and helpful. The whole buying Very good dealership, everybody is helpful and professional. The sales and management personnel was very knowledgeable and helpful. The whole buying process was fast and pleasant. More
Excellent sales experience My wife and I purchased a CX-9 from Nucar back in spring 2017. Our experience was excellent from start to finish. I highly recommend salesperson Mike My wife and I purchased a CX-9 from Nucar back in spring 2017. Our experience was excellent from start to finish. I highly recommend salesperson Mike Johnson, who provided a competitive up-front quote over email, great communication throughout the sales process and even came in on a morning off to accommodate our schedule. I felt at ease through the entire process. They even found a quiet space for my wife to nurse our infant at once point. Give Nucar a look if you are interested in a Mazda or need service. Despite the ~50 min drive, I'm returning next week to install an auto-start as they beating my local dealer's price by a good margin thanks the fact they are a parts distributor for other Mazda dealers. More
Outstanding I have purchased 3 cars from Nucar. Sal DiPasquale is knowledgeable. My last purchase I had my daughter with me to help choose a car. We were so impr I have purchased 3 cars from Nucar. Sal DiPasquale is knowledgeable. My last purchase I had my daughter with me to help choose a car. We were so impressed we bought two! Sal asked all the right questions as to what I was looking for. After finding THAT car. He gave me a great deal. My daughter was pleased with he car and bought one as well. Yay Sal! More
No regard for time !!! We decided to buy a Mazda 3 from this dealership even after the sales manger was rude to start with. He came up with a price and his reaction when we We decided to buy a Mazda 3 from this dealership even after the sales manger was rude to start with. He came up with a price and his reaction when we wanted to negotiate was " You are getting a new 2018 car with just 1000 dollars down and what else do you expect?". In spite of this we decided to buy the car because we felt that the Sales person " Salvatore DiPasquale " was very professional !! After we agreed to buy, we were made to wait for more than 1 1/2 hr for the papers to be signed and no sight of that happening in the next 30 minutes at the least ... More