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Nucar Mazda of New Castle

New Castle, DE

3.0
118 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 118 reviews

April 14, 2018

Awesome customer service !! Very kind , respectful and accommodating staff. Squeezed my Mazda into their schedule based on my needs for a recall . Would definitely recommend thi More

by Jakesmazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

Nucar Mazda of New Castle responded

Thank you so much for the wonderful review! We thank you for your recommendation and are proud to have earned it! We look forward to having you back, have a great day!

March 31, 2018

Fast service I had 2 recalls completed at this dealership. I was surprised how fast the work was completed. I was told it would be done in an hour and it ended up More

by KarenK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe her name is Melissa Stansell.
Apr 11, 2018 -

Nucar Mazda of New Castle responded

We are glad to know you found our service department to be so efficient! Thank you for taking the time to leave us this review, have a wonderful day!

March 18, 2018

Friendly, helpful, thorough and efficient. Brought my car in for recall and oil service which was completed in expected timeframe. Also received evaluation results for key inspections. They are More

by Patster13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
Mar 20, 2018 -

Nucar Mazda of New Castle responded

We are so glad you found NuCar to be so accommodating and helpful! Thank you so much for leaving us this feedback, we appreciate your business very much and look forward to having you back!

March 08, 2018

NuCar Collision repair I had an accident and NuCar Collision Service Center was superb. From LInda on the front desk to Jamie who managed my claim, no one could have been be More

by LSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda at the front desk at NUCAR Collision and Jamie(?), the gal that managed my claim and handled my case. She was absolutely superb!!
Mar 12, 2018 -

Nucar Mazda of New Castle responded

We will pass on your kind comments to the team here at NuCar. We understand how stressful these situations can be. We work very hard to alleviate some of that stress to get you back out on the road as soon as possible. We are pleased to know that we were able to provide you with a positive experience. Thank you for the great review! Take care!

Apr 11, 2018 -

Nucar Mazda of New Castle responded

Thank you so much for this wonderful review! We are so glad that our Collision Service Center was so communicative and helpful. Thanks again for taking the time to leave us a rating. We appreciate your business and look forward to having you back.

March 07, 2018

Great Service Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running e More

by Myke9815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2018 -

Nucar Mazda of New Castle responded

Myke, You are so welcome! Thank you for coming in, we are so pleased that we were able to provide you with a top notch experience! Have a wonderful day!

March 07, 2018

Oil change Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining More

by Dorothy Stansell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Stansell
Mar 12, 2018 -

Nucar Mazda of New Castle responded

Hi Dorothy, We are so glad that you found our service department to be so helpful and attentive. We strive to provide a 100% positive experience to every customer and we are so glad that you found this to be the case. Have a great day!

March 01, 2018

Fast and professional service. Very good dealership, everybody is helpful and professional. The sales and management personnel was very knowledgeable and helpful. The whole buying More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Carsch
Mar 12, 2018 -

Nucar Mazda of New Castle responded

Hi Abby, Thank you for taking the time to leave us this feedback. We appreciate your business and look forward to your return visit! Have a wonderful day!

January 12, 2018

Excellent sales experience My wife and I purchased a CX-9 from Nucar back in spring 2017. Our experience was excellent from start to finish. I highly recommend salesperson Mike More

by Ben the jet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 14, 2018 -

Nucar Mazda of New Castle responded

Ben, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com

January 03, 2018

Outstanding I have purchased 3 cars from Nucar. Sal DiPasquale is knowledgeable. My last purchase I had my daughter with me to help choose a car. We were so impr More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal DiPasquale, Sal DiPasquale
Jan 04, 2018 -

Nucar Mazda of New Castle responded

Lisa, it was a pleasure to read about your 5th car-buying experience at Nucar Mazda. Congratulations on your cars!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Sal provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely,Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com

November 01, 2017

No regard for time !!! We decided to buy a Mazda 3 from this dealership even after the sales manger was rude to start with. He came up with a price and his reaction when we More

by SwedesDude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sal Dipasquale, Dave Carsch
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