Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nucar Mazda of New Castle
New Castle, DE
151 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 151 reviews
May 21, 2019
So great!! I was thrilled with my first experience here. They did the service I requested, I was able to get Apple CarPlay installed even though I hadn’t schedul I was thrilled with my first experience here. They did the service I requested, I was able to get Apple CarPlay installed even though I hadn’t scheduled it beforehand and they even tapped out a little dent I had in my door! Thank you so much! I love my Mazda and even though I didn’t buy it at NuCar, I will be bringing it there from now on. More
by Tomorrowgirl38
Employees Worked With
Didn’t catch a name
May 07, 2019
Always a good experience! We've been going to Nucar Mazda since October 2013, and they never fail to provide fantastic service! The people are friendly and make you feel right We've been going to Nucar Mazda since October 2013, and they never fail to provide fantastic service! The people are friendly and make you feel right at home. More
by Retired!
Employees Worked With
John Evans
March 19, 2019
Great First Time Visit Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks a Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks again everyone! More
by lele225
March 15, 2019
Great to work with Reliable, friendly, always go out of their way to make the customer happy Prices are comparable and they always send coupons that can be used toward Reliable, friendly, always go out of their way to make the customer happy Prices are comparable and they always send coupons that can be used towards service More
by Mazda
Employees Worked With
Mellisa
March 13, 2019
Scheduled service visit. Immediate check-in! Great service, including car wash. No pressure to get additional work done. Recommended new battery, but I postponed this. Chr Immediate check-in! Great service, including car wash. No pressure to get additional work done. Recommended new battery, but I postponed this. Christian López was very helpful, courteous, and informative. More
by Ed69
Employees Worked With
Christian Lopez
February 23, 2019
Excellent service. Excellent service in every category. Melissa Stansell and all the other service personnel are very courteous and helpful. Thanks for the outstanding a Excellent service in every category. Melissa Stansell and all the other service personnel are very courteous and helpful. Thanks for the outstanding and prompt service received. More
by Ted76
February 07, 2019
OILCHANGE AND MAINTENANCE CHECK Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future mainten Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future maintenance check. Thank you. More
by ORLANDO
Employees Worked With
MELISSA WARD
January 26, 2019
Great Service I had a great service experience and I will definitely be back I luv the loaner car experience!!! I luv my Mazda 6 Touring and I will be back for them I had a great service experience and I will definitely be back I luv the loaner car experience!!! I luv my Mazda 6 Touring and I will be back for them to service my car! More
by Msmaxamil
Employees Worked With
I worked with two people in service
January 23, 2019
Great Customer Service! I took my Mazda Touring to Nucar for a tire repair and wheel inspection. I hit a pot hole on Route 1 in PA and damage the tire and wheels. They took m I took my Mazda Touring to Nucar for a tire repair and wheel inspection. I hit a pot hole on Route 1 in PA and damage the tire and wheels. They took my car, I took the shuttle to my destination, returned to Nucar a happy customer. Thank you John! More
by butterlyL
Employees Worked With
December 19, 2018
Best car purchase experience ever The staff is accommodating, knowledgeable and easy to work with. This was our first stop in our search for a new suv. We knew Mazda’s CX-5 was highl The staff is accommodating, knowledgeable and easy to work with. This was our first stop in our search for a new suv. We knew Mazda’s CX-5 was highly rated, but planned on looking at other vehicles, too. The deal was so good, we couldn’t walk away. The CX-5 has everything we wanted including comfortable seats & awesome looks, inside & out. It’s fun to drive! More
by DrivingDeb
