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Nucar Mazda of New Castle

New Castle, DE

3.0
118 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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172 N. Dupont Hwy

New Castle, DE

19720

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Showing 118 reviews

July 31, 2018

It was a Pleasure Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Par More

by buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ennis / Mechanic...Ira Benson/ Parts.. And Service Writer
Aug 02, 2018 -

Nucar Mazda of New Castle responded

Hi there, we are so pleased you enjoyed your visit! If there's anything further we can do for you, we are happy to help!

July 27, 2018

Oil change Fine - Melissa, John Stidham, and entire service team. I am a longstanding customer of 20+ years for sales and service. Will always recommend to othe More

by Ridiculous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa - service
Aug 02, 2018 -

Nucar Mazda of New Castle responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 24, 2018

. Place to go for servicing Mazdas Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. More

by Maryland commuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Jul 26, 2018 -

Nucar Mazda of New Castle responded

Thank you! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

July 04, 2018

A Good experience. NuCar had the vehicle that I was interested in sitting in the showroom. Bob seemed very knowledgeable when reviewing the Mazda CX-5, and listened to More

by stosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't recall the finacial persons name, Bob Saunders
Jul 05, 2018 -

Nucar Mazda of New Castle responded

Hi there! Thank you so much for taking the time to share your experience with us! We are happy to hear that Bob was able to assist you. If you have any questions, or if there is anything at all we can help with, please let us know!

July 02, 2018

Good Service! There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one More

by Pmdiva312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Shaer
Jul 05, 2018 -

Nucar Mazda of New Castle responded

Hi there! Thank you for taking the time to share your great experience with us! It is always our top priority that all of our customers leave completely satisfied, and we are thrilled to hear that this was the case. We hope you have a wonderful day, and if we can help with anything in the future, please do not hesitate to reach out!

June 13, 2018

Very pleasant This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time e More

by Mazda Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam our leasing agent was excellent. , Dave Carsch
Jun 18, 2018 -

Nucar Mazda of New Castle responded

Hi Mazda Mama! We greatly appreciate your business and are so pleased that we have been able to really help you out over the years! We look forward to your next visit and hope you have a great day! Happy motoring!

June 11, 2018

The Best Place to Choose your Next Vehicle My first experience picking my first car was the best ever and the sales rep did an extroadinary job helping me get the car i dreamed of there was not More

by Veganday23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Nucar Mazda of New Castle responded

We are so glad that you had such a great experience with us in your first car purchase! We look forward to having you back, our service department will be waiting to help you out upon your return. Happy motoring!!

June 10, 2018

Guy at Desk Cares I usually don’t write reviews but thought I’d give a shout out, for great customer service, guy at front desk went out his way to see if he could help More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he’s at service desk early in morning
Jun 11, 2018 -

Nucar Mazda of New Castle responded

Hi Richard, Thanks for taking the time to let us know how we did, and thank you for highlighting one of our staff that helped to make your experience a good one. We hope you have a great day!

June 08, 2018

Service Review This was a free service; however, the service person did not know that the service was to be free. I had received an e-mail from NuCar Mazda telling More

by vicfend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Nucar Mazda of New Castle responded

Hi John, Thank you for bringing this to our attention, we will be looking into this further. Thank you for your honest feedback. Have a great day!

April 25, 2018

Quick oil change and a car wash I forgot to bring oil change coupon and service person got one on-line so I would get a better deal. They washed car too! Service was quick and people More

by BobPeg28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cowan
May 21, 2018 -

Nucar Mazda of New Castle responded

Hi Bob, Thanks so much for your positive review. We truly appreciate your business and look forward to your future visits! Take care!

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