Nucar Mazda of New Castle

Sales Crew Needs Some Training They could have sold me a car because I really liked the car but the sales person was not knowledgeable about the vehicle, which wouldn't have been a They could have sold me a car because I really liked the car but the sales person was not knowledgeable about the vehicle, which wouldn't have been a problem it he just said "let me find out and get back to you" but instead my questions were answered with Snapple facts. He literally just made up answers to my questions to try to convince me to purchase the 2015 on his lot versus looking at other years at other locations. You simply cannot do this in this day in age with Google. I was looking up the right answers online as he was Just blatantly making stuff up. He lost all credibility and then I honestly couldn't trust him enough to consider any vehicle. When I emailed the manager after my test drive to request a call as I had several concerns that I wanted to voice about my unknowledgable sales guy, the manager just forwarded my email to him and then he called me. So when I tried to tell him that I did some research on the vehicle and found out the answers to my questions, he then proceeded to retract what he had said the day prior. Its hard to buy a car from someone when they don't even know their products enough to answer any questions or who are just going to give you the answers they think you want to hear but are incorrect. More

I can go anywhere. I choose to keep coming back to Nucar! I can go anywhere. I choose to keep coming back to Nucar. John Stidham and Mellissa are the best! I feel I can trust what they say to me. Thank you! I can go anywhere. I choose to keep coming back to Nucar. John Stidham and Mellissa are the best! I feel I can trust what they say to me. Thank you! More

It was a Pleasure Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Par Problem with Air Ride Suspension.....Also with Wiper controls. Problem Diagnosed Fast and repaired quickly. Bill Ennis Knows his Stuff. Also Fast Parts by Ira Benson who had the parts in stock and supplied Bill for a Fast Repair. Great Team. Thanks: NuCar Mark Richman 2009 HUMMER H2 NOTE Drop Down List does not show HUMMER Chevy Selected. More

Oil change Fine - Melissa, John Stidham, and entire service team. I am a longstanding customer of 20+ years for sales and service. Will always recommend to othe Fine - Melissa, John Stidham, and entire service team. I am a longstanding customer of 20+ years for sales and service. Will always recommend to others. More

. Place to go for servicing Mazdas Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. Service at Nucar is always professional and fair in price. John and Melissa are a pleasure to work with and take pride in their work. More

A Good experience. NuCar had the vehicle that I was interested in sitting in the showroom. Bob seemed very knowledgeable when reviewing the Mazda CX-5, and listened to NuCar had the vehicle that I was interested in sitting in the showroom. Bob seemed very knowledgeable when reviewing the Mazda CX-5, and listened to what I was after.. Bob was easy to talk to. More

Good Service! There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one There was a new Service Tech locates at the NuCar Service station. He was very professional and efficient with my vehicle needs. I appreciate the one on one conversation regarding my vehicle. More

Very pleasant This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time e This is our 5th Mazda from this dealership. Always been very pleasant and helpful while we lease our cars. Never felt pressured. Took their time explaining all the features on the cars. Great service department. Courteous and thorough. When lease is up will get another Mahad. More

The Best Place to Choose your Next Vehicle My first experience picking my first car was the best ever and the sales rep did an extroadinary job helping me get the car i dreamed of there was not My first experience picking my first car was the best ever and the sales rep did an extroadinary job helping me get the car i dreamed of there was not a problem at all and he made me feel very comfortable at making the right choice and informed me down to every detail about the transaction i will continue to come back in the future and i can gurantee that thank you so much Nucar for making me feel at home ! More