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Nucar Mazda of New Castle
New Castle, DE
134 Reviews
Welcome to the Nucar Mazda of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Mazda of their dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed - 4:00 PM
Sunday Closed
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Showing 134 reviews
March 07, 2018
Great Service Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running e Great service department !! Love bringing my Mazda here. Always a quality job. Thank you again ! They are very attentive to keeping my car running excellent ! More
by Myke9815
Employees Worked With
March 07, 2018
Oil change Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining Everyone was helpful and friendly. Oil and filter changes were done in a timely manner. Information given was informative and helpful for maintaining my cars perfirmance. More
by Dorothy Stansell
March 01, 2018
Fast and professional service. Very good dealership, everybody is helpful and professional. The sales and management personnel was very knowledgeable and helpful. The whole buying Very good dealership, everybody is helpful and professional. The sales and management personnel was very knowledgeable and helpful. The whole buying process was fast and pleasant. More
by Abby
January 12, 2018
Excellent sales experience My wife and I purchased a CX-9 from Nucar back in spring 2017. Our experience was excellent from start to finish. I highly recommend salesperson Mike My wife and I purchased a CX-9 from Nucar back in spring 2017. Our experience was excellent from start to finish. I highly recommend salesperson Mike Johnson, who provided a competitive up-front quote over email, great communication throughout the sales process and even came in on a morning off to accommodate our schedule. I felt at ease through the entire process. They even found a quiet space for my wife to nurse our infant at once point. Give Nucar a look if you are interested in a Mazda or need service. Despite the ~50 min drive, I'm returning next week to install an auto-start as they beating my local dealer's price by a good margin thanks the fact they are a parts distributor for other Mazda dealers. More
by Ben the jet
Employees Worked With
Mike Johnson
January 03, 2018
Outstanding I have purchased 3 cars from Nucar. Sal DiPasquale is knowledgeable. My last purchase I had my daughter with me to help choose a car. We were so impr I have purchased 3 cars from Nucar. Sal DiPasquale is knowledgeable. My last purchase I had my daughter with me to help choose a car. We were so impressed we bought two! Sal asked all the right questions as to what I was looking for. After finding THAT car. He gave me a great deal. My daughter was pleased with he car and bought one as well. Yay Sal! More
by Lisa
Employees Worked With
Sal DiPasquale, Sal DiPasquale
November 01, 2017
No regard for time !!! We decided to buy a Mazda 3 from this dealership even after the sales manger was rude to start with. He came up with a price and his reaction when we We decided to buy a Mazda 3 from this dealership even after the sales manger was rude to start with. He came up with a price and his reaction when we wanted to negotiate was " You are getting a new 2018 car with just 1000 dollars down and what else do you expect?". In spite of this we decided to buy the car because we felt that the Sales person " Salvatore DiPasquale " was very professional !! After we agreed to buy, we were made to wait for more than 1 1/2 hr for the papers to be signed and no sight of that happening in the next 30 minutes at the least ... More
by SwedesDude
Employees Worked With
Sal Dipasquale, Dave Carsch
June 11, 2017
My child has never been so mistreated in all his life I sent my child here to go look at new cars and they treated him with no respect and i quote "you wont be able to afford it" without even running a cr I sent my child here to go look at new cars and they treated him with no respect and i quote "you wont be able to afford it" without even running a credit check and before he could even sit down. After that mistreatment we went somewhere else a lot closer to home. Now he drives a 2017 mazda6 grand touring with no co-signer More
by Dupree
Employees Worked With
The manger and rude car salesman
May 02, 2016
Purchase of a used truck So I went to look at a truck I had my eyes on. I got there and it was being sold. I had a second one in mind and I'm so glad I purchased this vehicle. So I went to look at a truck I had my eyes on. I got there and it was being sold. I had a second one in mind and I'm so glad I purchased this vehicle. I was treated by Ken like I was purchasing the most expensive vehicle. He was friendly kind and very professional. He made the experience so wonderful. Ken listened to my needs and he guided me through this process. Ken made me feel like he really cared about my purchase he was not just just a salesmen he was there to help me. He did everything he could and I went home that night with my new truck !! I also was in touch with Dave Ramirez he did the paper work with me. Dave was friendly and funny and he took care of business. He explained all options for warrentys down to service to me. I truely made me feel like he was there to help not someone who was just at their job. Theses 2 men made my truck purchase the best ever!! It was a busy day and theses 2 guys always smiled!!! The other staff was smiling and said hello and talked to is a well. I will referee and continue to buy from here always !! Thanks Nucar !! More
by Damater2001
Employees Worked With
Ken and Dave Ramirez
July 28, 2015
Great Service Kind, friendly sales associates that were willing and able to answer any and all questions. Sal was awesome in just having a conversation and not pres Kind, friendly sales associates that were willing and able to answer any and all questions. Sal was awesome in just having a conversation and not pressuring me in purchasing the car on my first, second, and even third visit. Sam was the sales manager and is really friendly, helped me understand some of the crazy language in the contracts. More
by hubby14
Employees Worked With
Sal DiPasquale, Sam Odongkara
July 08, 2015
My First Mazda I loved how friendly my sales representative Carolyn Seifert was. She was very knowledgeable about the cars I was looking at and extremely helpful. I I loved how friendly my sales representative Carolyn Seifert was. She was very knowledgeable about the cars I was looking at and extremely helpful. I will be referring her to everyone I know who is looking for a car. More
by Barryjr77
Employees Worked With
Carolyn Seifert
