Nucar Hyundai of Norwood - Service Center

Very helpful when my check engine light came on. Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not as Reassured me & was able to make appt for servicing easily. Service was done promptly & nothing was found to be wrong. I appreciate that I was not asked to do other care. I will definitely use their services again. More

Steve reach out to me and make it happen did apologize to him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I him he was great and understanding and just wish if the lady that I spoke to had reported my issue to him my previous review would ve been avoided I had dealt with him in past and never had to go through this he is an asset to this dealership just so you know you got me back More

Wassim helped with expediting an important repair after several unfortunate delays. He was great in communicating every step of the way. He was also very responsive. He made things right and reinstilled several unfortunate delays. He was great in communicating every step of the way. He was also very responsive. He made things right and reinstilled confidence in my view of Boch Hyundai and the Service department. As someone who's worked in customer service for over 20 years, Wassim exceeded my expectations. Thank you Wassim! More

very good Dave was realy good.... service was realy goooood dave was the best person and took care of my car. very helpful.. the place was clean and everybod Dave was realy good.... service was realy goooood dave was the best person and took care of my car. very helpful.. the place was clean and everybody was 6ft from the next person More

HORRIBLE DO NOT EVEN APROACH THAT PLACE. WORST EXPERIENCE EVER. They could not fix our Hunday TWICE. Had to pay for the tow truck even if we where under warran DO NOT EVEN APROACH THAT PLACE. WORST EXPERIENCE EVER. They could not fix our Hunday TWICE. Had to pay for the tow truck even if we where under warranty. Called at least 15 times to hask for help with 0 result. Asked manager to call us and never happened. They left my husband and my 3 year old left at the dealership with no rental car (and we asked for hours and called several times to make sure they will have one). They had to take a train at nightime from Norwood to RI since NO ONE HELPED even if we spent a fortune and we are under warranty. THEY ARE A DESGRACE TO THE CAR BUSINESS!!! More

service Very .helpful.friendly .went over and above .for me .I went in for another issue.and was helped .Even when I wasnt yet a customer.Felt like family. N Very .helpful.friendly .went over and above .for me .I went in for another issue.and was helped .Even when I wasnt yet a customer.Felt like family. Not pushy. Very patient.will be twlling everyone.To go to your dealership . More

Pedro is a great advisor Pedro Gomes helped with my test drive on Santa Fe, the experience was very good. I would definitely recommend this dealer for everyone who wants to ha Pedro Gomes helped with my test drive on Santa Fe, the experience was very good. I would definitely recommend this dealer for everyone who wants to have test drive More

Service Made appt via phone for oil change and inspection sticker. Appt was for 11/20/18 @ 0700. Arrived just before 0700. Went to desk. There was service per Made appt via phone for oil change and inspection sticker. Appt was for 11/20/18 @ 0700. Arrived just before 0700. Went to desk. There was service person there. I told him I had appt @ 0700. At NO time did he say that appts start at 0730. I asked how long it would be for oil change and inspection sticker. He then asked what time do you need to be out? I asked again how long it would be He said, first appt isn’t until 0730 and then he pointed to door with hours posted. I told him that I was given the appt of 0700 on phone and I didn’t just decide to show up at that time. I don’t know hours of service operations and that pointing to a sign was very unprofessional. I then asked if my appt. time was in his computer. He said.... yes. I had to ask what time was in the computer... he finally said 0700. Still the blame is place on the customer. I showed up for an appt I was scheduled for. I found this person’s demeanor to be very unprofessional and disrespectful. Never acknowledged the error of the company. If the person acknowledged the 0700 appt and made a slight attempt. No issue. Returned at approx 0720 and met with a different service person. Complete opposite interaction. 100% better. More