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Nucar Hyundai of Norwood

Norwood, MA

3.9
648 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at Nucar Hyundai are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
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1201 Providence Highway

Norwood, MA

02062

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Showing 648 reviews

November 15, 2019

First time lessee I wanted to lease either a Kona or Tucson and trade my sedan. I have never leased nor traded in a car before. Gelson was very helpful. He clearly co More

by Amanda.Bagarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Aceto, Maged Sabet, Gelson Gomes
Nov 15, 2019 -

Nucar Hyundai of Norwood responded

Hi Amanda, Thank you so much for your 5-star review! It's a pleasure to hear about your experience with us and we will certainly let Gelson and Dennis know as well. Congrats on your new car and we hope to see you again!

November 05, 2019

They got in my shoes I love Hyundai cars, BOCH Hyundai is the nearest one of my house. I don't regret going there because the attention and kindness was excellent, and als More

by Luis Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gomes, Wassim Kafal
Nov 06, 2019 -

Nucar Hyundai of Norwood responded

Thank you, Luis for your great review! We're happy to hear about your experience with us and we hope to see you again!

November 01, 2019

Truth in Advertising I already had begun to bring my Santa Fe in for servicing at Boch when I received an invitation to trade it in for a newer version. I figured it wou More

by Ruthie Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure that’s his name, but the gentleman who handled the financing..., Wassim Kafal, Dennis Aceto, Gelson Gomes
Nov 01, 2019 -

Nucar Hyundai of Norwood responded

Hi Ruthie, Thank you for your 5-star rating! We're so happy to hear about your experience with us and we will certainly let Gelson and Wassim know as well. Congrats on your new car and we hope to have you back here again!

October 30, 2019

Marshall Jean is an amazing employee at Boch Hyundai! Everyone including Marshall was very informative and straight forward with their answers. I really enjoy my time with the Boch Hyundai team. I look More

by Jackc81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maged Sabet
Oct 31, 2019 -

Nucar Hyundai of Norwood responded

Thank you, Jackc81 for your 5-star review! We're so happy to hear about your experience with us and we will certainly let Marshall know as well. We look forward to seeing you again!

October 25, 2019

4+ hours to fix a tire For a dealership that touts their tire center, this is probably the last place you should consider for any type of service. Simple nail into the trea More

by mlprahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Oct 25, 2019 -

Nucar Hyundai of Norwood responded

Hi mlprahl, Thank you for your feedback regarding your recent visit. If you wish to discuss this further, please feel free to reach out. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

Oct 25, 2019 -

mlprahl responded

There’s nothing to discuss. You shouldn’t accept work that you don’t have the capacity to complete in a timely manner.

Oct 25, 2019 -

Nucar Hyundai of Norwood responded

I am sorry that you feel this way. If there is anything that we can do, please let us know. Thanks

Oct 25, 2019 -

mlprahl responded

It’s all right there...don’t accept jobs you can’t complete in a timely manner. There’s a customer experience piece that this visit was lacking. And the experience existed solely because it took over four hours to fix a flat tire. Send the customer away if you can’t handle the service in a timely way. I think customers would appreciate that honesty over what is a seemingly straightforward job that took way too much time. I’m not sure what else you really need to improve the customer experience.

October 11, 2019

Excellent job I had a great experience working with Pedro, Wassim and Dennis. They are a great team! They also followed up very nicely so my overall experience wa More

by Pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gomes, Wassim Kafal, Dennis Aceto
Oct 18, 2019 -

Nucar Hyundai of Norwood responded

Thank you, Pk for your 5-star review! It's a great pleasure to hear about your experience with us and we will certainly let our team know. Congratulations on your new car and we hope to see you again!

October 10, 2019

Great experience Salesman was very accommodating and helped me to work out all of my issues. Finance department was very helpful and explained everything in a very tra More

by mattg44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maged Sabet, Gelson Gomes
Oct 10, 2019 -

Nucar Hyundai of Norwood responded

Thank you, mattg44 for your 5-star review! It's a pleasure to hear about your experience with us. Congrats on your new car and we look forward to seeing you again!

October 04, 2019

Best service in town This was my second Hyundai there at Boch Hyundai! The staff is very professional and answered all my questions! I will recommend them to all my friend More

by CARLAMENDES732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wassim Kafal, Jose Mendes, Dennis Aceto
Oct 07, 2019 -

Nucar Hyundai of Norwood responded

Thank you, CARLAMENDES732 for your 5-star review! It's a pleasure to hear about your experience with us and we're glad to have you return back to us! Congrats on your new car and we hope to see you again!

October 04, 2019

Customer service Mr. Gomez was very knowledgeable with the car he was showing me is very polite and courteous.He showed a lot of patience with me He took the time to More

by Beatrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wassim Kafal, Gelson Gomes
Oct 07, 2019 -

Nucar Hyundai of Norwood responded

Thank you, Beatrice for your great review! We're glad to hear of your experience with us and especially with Gelson. Congrats on your new car and we look forward to seeing you again!

October 04, 2019

My KONA My experience was good, even though it took a little while to get to my desired price range. I look forward to driving my KONA. More

by PANNIED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gomes, Wassim Kafal
Oct 07, 2019 -

Nucar Hyundai of Norwood responded

Thank you, PANNIED2 for your great review and rating! We're happy to hear of your experience with us. Congrats on your new Kona and we hope to see you again!

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