Back

Nucar Honda of Westford - Service Center

Westford, MA

4.1
521 Reviews

521 Reviews of Nucar Honda of Westford - Service Center

Sort by
July 02, 2020

everything fine, missed coffee, greeted quickly, , inspection done within an hour. like that the car is waiting inside. the new cash better policy will take some time for me to a More

by GEOPB345
Recommend Dealer
Yes
Employees Worked With
sorry van not remember
Jul 03, 2020 -

Nucar Honda of Westford responded

Hi Geopb345! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

July 02, 2020

Conveniently located and good service hours. Everyone in service department is professional, courteous and knowledgeable. For issues that require service at the dealership, this is a very good operation. More

by Michele
Recommend Dealer
Yes
Employees Worked With
Sam Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ferreira
Jul 02, 2020 -

Nucar Honda of Westford responded

Hi Michele! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 30, 2020

Had a much better experience this time around. Had a bit of a bad experience before which made me hesitant at first. My cars AC went bad and was able to get my car in on a Saturday and back by mid day. Than More

by Mspano23
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Nucar Honda of Westford responded

Hi Mspano23! Thank you for your 5 star rating and review! I'm glad you gave us another chance to make matters right! We look forward to seeing you again! Emma Carney Customer Relations Manager ecarney@boch.com

June 30, 2020

Great service. Quick service. Getting an appointment was not a hassle at all. They let me know on text when my car was ready. That was very convenient More

by Aravind
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jun 30, 2020 -

Nucar Honda of Westford responded

Hi Aravind! Thank you for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 30, 2020

Easy process. Anthony was very attentive and explained everything clearly... Highly recommend. The dealer was very clean. Only thing about the place was hand sanitizer without proper label. It is required More

by oteroliz
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jun 30, 2020 -

Nucar Honda of Westford responded

Hello oteroliz! Thank you for your 5 star rating and review! Emma Carney Customer Relations Manager ecarney@boch.com

June 29, 2020

Replacement battery and Oil change I had a faulty battery, My CRV was towed to the dealership. I was kept informed as to the service needed and completion. I gave the dealership 4 st More

by bmaureenmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello bmaureenmartin Thank you for your review! Unfortunately I do not understand what you mean by the lack of COVID information. We let all customers know that we use both seat covers and steering wheel covers at all times during this pandemic. We have gloves and Clorox wipes out for our customers and staff at all times! As a dealership we value our customers and staffs health very much! As we all know this is a very difficult time for everyone and we are doing our best to make sure our customers are as comfortable and safe as we possibly can! Thank you! Emma Carney Customer Relations Manager ecarney@boch.com

June 29, 2020

Great service and extremely helpful. Appreciate the honest feedback and honest recommended service on my car. Boch Honda has been very helpful since I purchased my car and had unfortunate problems at a More

by KGREENE27
Recommend Dealer
Yes
Employees Worked With
John Waugh
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello KGREENE27! Thank you for your 5 star rating and positive feedback! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

Overpriced and very poor scheduling. Twice, I’ve had an appointment with email confirmation and been told it was not in the schedule. When I do have service completed, it has been great. I recently got an More

by KDALTON2
Recommend Dealer
No
Employees Worked With
Anthony Ferreira
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello KDALTON2! Please reach out to me regarding more details on what has happened here! Thank you! Emma Carney Customer Relations Manager ecarney@boch.com 978-589-4913

June 28, 2020

Second time I’ve worked with Anthony. He’s awesome. Very friendly and obviously enjoys his job. Hope to get him next time too!! :). Word More

by SUSAN.MURRAY01879
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello Susan.murray01879 Thank you for your positive feedback and 5 star rating! We truly appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

Rebecca was great through out the service process. She kept us informed and helped us with scheduling the service for time that was suitable for us. More

by Goingout4
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 29, 2020 -

Nucar Honda of Westford responded

Hello Goingout4! Thank you for your 5 star rating and kind words! Emma Carney Customer Relations Manager ecarney@boch.com

2
...