Nucar Honda of Westford

Awesome sales-person, awesome car! If I could give him 100 stars I would! Adrian was extremely knowledgeable and excellent to work with. He provided top-notch customer service and made If I could give him 100 stars I would! Adrian was extremely knowledgeable and excellent to work with. He provided top-notch customer service and made sure we were 100% comfortable with our purchase. I would highly recommend going to Boch Honda and personally asking for Adrian, as you will truly enjoy your car-buying experience, (which can tend to be stressful), when working with Adrian! Thank you Boch and THANK YOU Adrian! More

nice salesman, typical manager I enjoyed ( if that’s the right word) my experience with Zack and CJ. idn’t feel very pressured. i don’t deal with car dealerships very much, but i di I enjoyed ( if that’s the right word) my experience with Zack and CJ. idn’t feel very pressured. i don’t deal with car dealerships very much, but i did get the impression (and this may be paranoia) that there was a bait and switch. There were. 2 cars that i had looked on two different days, but each time i inquired about these very good deals they “were already sold). i have afeeling this is nearly always the case. nevertheless i found a car that i wanted. I found Chris a little condescending, and once the car was purchased he reverted to a unfriendly, aloof sort. i’ll give it high marks because of staff More

Service charge for replacing power door cable-honda odyssey Recently I went to boch Honda west for replacing power door cable for my 2011 odyssey after calling service manager Rich and he told me labor will be Recently I went to boch Honda west for replacing power door cable for my 2011 odyssey after calling service manager Rich and he told me labor will be around $300... When service associate come with initial estimate for 6 hours labor and he adjusted to labor for $400 which is 3.3 hours labor. I was watching may car from windows and technician done completely in 2 hours and he purposely held my car to justify the timing. Totally rip off.... More

Easy purchasing experience Suzanne Sullivan was a pleasure to work with. She was the purchase really easy and with no pressure! She followed up and made sure we were happy! Suzanne Sullivan was a pleasure to work with. She was the purchase really easy and with no pressure! She followed up and made sure we were happy! More

He made it SO EASY!! Tim McLean was awesome! He found the exact car I wanted and had me out of there in just a few hours driving away in our brand new vehicle. This is t Tim McLean was awesome! He found the exact car I wanted and had me out of there in just a few hours driving away in our brand new vehicle. This is the second purchase I've made through Tim in 12 months, and next time I buy a car, I'm calling him! More

One of the worst service experiences of my life Absolutely abysmal dealership. I went in for an oil change, and the mechanic forgot to screw the oil cap back on. Now I have a huge oil spill in my ga Absolutely abysmal dealership. I went in for an oil change, and the mechanic forgot to screw the oil cap back on. Now I have a huge oil spill in my garage and an engine covered in oil. All of this on a BRAND NEW CAR! They refused to refund me the amount that I paid that evening and said that the oil spill is now my problem. More

excellent service and treatment A my did an outstanding g job in providing me service, following up on questions and actions. Overall. Would recommend Boch Honda to others. The o A my did an outstanding g job in providing me service, following up on questions and actions. Overall. Would recommend Boch Honda to others. The only disappointment was the navigator function with GPS. does not take into account traffic and road conditions. Very low grade. More

Great Sales Representative Zach was a true pleasure to work with throughout my new CR-V purchase. He provided all the information that my wife and I required in a very friendly Zach was a true pleasure to work with throughout my new CR-V purchase. He provided all the information that my wife and I required in a very friendly and courteous manner. We knew that we would find a very high quality product at Boch Honda West. It was great to find a very high quality sales consultant as well. More

EXCEPTIONAL, and I do mean EXCEPTIONAL, service! I give David Lamb at Boch Honda West 1000 STARS for the help he gave us and my 19-year-old son, whose car broke down enroute from Philadelphia. We we I give David Lamb at Boch Honda West 1000 STARS for the help he gave us and my 19-year-old son, whose car broke down enroute from Philadelphia. We were in a quandary since it was a Saturday afternoon, and parts wouldn't be available until Wednesday. David did offer to check with the junk yard on Monday to get the tire rim 2 days earlier. David was on the phone with me numerous times, and helped me enormously by looking up and giving me information on nearby hotels, campgrounds, and the train, so that we could figure out the best plan for lodging and/or transit for my son (who was in MA while we were in PA!). David reassured me that he wouldn't leave my son hanging, and that he'd make sure my son got to where he needed to go. WOW!!! Just incredibly heartwarming to meet a man like David. The situation could've been so different. He told me that customers have followed him around when he has changed jobs, and I can absolutely see why! What a great guy!!! More

Best Car Buying Experience Ever We found the car we wanted online, and found Boch Honda West - it was the most pleasant car buying experience I've had. Our trade-in was quickly eval We found the car we wanted online, and found Boch Honda West - it was the most pleasant car buying experience I've had. Our trade-in was quickly evaluated, it didn't take long to get to agree price for new car and trade-in, and left with a new car in a few of hours Throughout, Tim and others on the team were helpful, well informed, and a pleasure to work with. Thank you! More